Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

Edited December 1, 2021

I use this app to create and use various custom reports in addition to the standard existing reports. Its fairly simple to use and you can tweak the existing reports to suit your needs.
Customer support is quick to respond and gives additional tips based on your queries.
Wish the team all the very best.

Bronze
Oman
About 3 years using the app
October 26, 2022

Amazing. They will create any report you need!!!!
Ive been using their service for 3 years and have no complaints

Kenny's Meals
United States
About 3 years using the app
July 18, 2023

Love how it's so flexibility that I can customise which data to include on the report. The support team response are quick and solve the concerns seamlessly. Love this app.

Seoul Recipe HK
Hong Kong SAR
Almost 3 years using the app
November 10, 2020

So far so good. Customer service has been very quick and extremely helpful. I hope this will help get me the reports I need with accurate information that is easy to find.

Witchdoctors
United States
Almost 3 years using the app
March 14, 2023

We love Better Reports and use it everyday.
We get more detailed information than Shopify provides in analytics.
It's clear and easy to use on my iPhone & PC.

JustHatched
United States
Almost 3 years using the app
July 13, 2022

Better Reports is a great app. I was easily able to build custom reports and support was always very fast to respond when I couldn't figure something out.

Sweet Apricity
United States
Almost 3 years using the app
Edited May 2, 2019

I have to create complex reports every quarter and Better Reports has saved me so much time. A+ app!

Sola Look
United States
Almost 3 years using the app
Edited August 25, 2022

[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.

USA Cycling
United States
Almost 3 years using the app
March 19, 2021

Pretty handy and crafty app, in comparison with other similar apps tried this one seemed to shine the most! If you are in need of some datacrunching, this might be of great use to you. ;-)

Manifesto on Wheels
Czechia
Almost 3 years using the app
November 23, 2022

Great service - They've helped us a few times answer questions, and have actually made custom reports for us. They're always great to work with

Jungle NYC
United States
Almost 3 years using the app