Reviews (1,118)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline business workflows and enhance efficiency, particularly in inventory management and financial analysis through automated reporting. The app offers a robust and customizable feature set, enabling detailed insights and complex data handling. Exceptional customer support is also a highlight, with staff praised for their responsiveness and helpfulness in customizing reports, often within 24 hours.

February 8, 2024

Excellent reporting capabilities! I am now able to build reports using tags in Shopify which is very helpful.

shopnavybleu
United States
9 months using the app
Edited August 31, 2022

Better Reports really is better! We were in desperate need of an app to write custom reporting to satisfy the requirements of several business areas along with something that allowed us to export data and upload it into SAP. This app allowed us to do exactly that. My CTO also worked with their support group, which was responsive and very helpful. The app is extremely easy to use, The reporting data met all of our needs plus gave us ideas for additional reporting. Highly recommended. UPDATE: I have thrown all kinds of questions at them and they always have a fast answer with a perfect solution! 7-8-21 Still loving Better Reports, even after using it for more than a year. It is so useful, robust and their techs are super helpful.
8-31-2022 Still loving this app and it has helped me many times over to trouble-shoot issues in Shopify. I would be lost without it! Support is also fast, reliable and knowlegeable.

Lions Clubs International
United States
Over 2 years using the app
May 8, 2020

Great for creating pick lists, shipping status reports, sales reports, etc. Very easy to use and support is very responsive.

Fresh Heir LLC
United States
Over 2 years using the app
January 13, 2021

I needed help to build a custom report and got a reply (and direct link to a customised report) within a few hours. I was only going to trial this app but now I will keep it permanently, because the reporting capabilities are so good. Thanks!

UGG Since 1974
Australia
Over 2 years using the app
August 7, 2020

This app is the best advanced reporting app I've found for Shopify by FAR. Shopify collects an incredible amount of data for every sale, customer, etc., but offers very little reporting and almost no customization of reports on that data. Better Reports steps in and fills that gap, leveraging the myriad information Shopify collects to beautiful, comprehensive reports. I insist that all my clients use Better Reports.

Even more, they've been extremely responsive in answering questions and helping develop the custom reports I'm looking for.

It's worth every penny.

AFP Online Store
United States
Over 2 years using the app
January 31, 2024

It's a great App with an even better team. Claudia is so helpful and will tailor a report to meet your needs. So far it has really exceeded our expectations. Would highly recommend.

The Collective Dublin
Ireland
12 months using the app
June 3, 2020

Great customer service ever!!!!!!!!!! Fantastic customer service for my question to create a report I really needed.

UPSTREAMERS
United States
Over 2 years using the app
January 16, 2020

It's exactly what the name says - Better Reports. It's easy to use and was very helpful in getting extremely specific and relevant data for analytics.

The Summer House
India
Over 2 years using the app
October 23, 2020

Fantastic App for reporting. We run event and have different types of shops being set-up seasonally and this app makes tracking everything very easy.

Farm Shop at Marsh Farm
United Kingdom
Over 2 years using the app
May 18, 2020

Thorough and detailed reports available and customizable, far better than the tools you receive directly from Shopify. Prompt and helpful support.

ReChic Ltd
United Kingdom
Over 2 years using the app