Better Reports , 1,040 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust, customizable reporting features that surpass Shopify's built-in options. They appreciate its user-friendly interface and detailed insights into sales, inventory, and customer data. The app is recognized for its time-saving capabilities in data management and report creation, including the ability to schedule and send regular reports. The support team is often praised for their prompt and helpful responses. Merchants find the app crucial for refining marketing strategies and making informed business decisions.

November 10, 2020

So far so good. Customer service has been very quick and extremely helpful. I hope this will help get me the reports I need with accurate information that is easy to find.

Witchdoctors
United States
Almost 3 years using the app
March 23, 2022

Great app and even better customer service! The team are so helpful and will go to the ends of the earth to try and create what you require. Purchase with confidence.

Philip Browne Menswear
United Kingdom
Almost 3 years using the app
July 13, 2022

Better Reports is a great app. I was easily able to build custom reports and support was always very fast to respond when I couldn't figure something out.

Sweet Apricity
United States
Almost 3 years using the app
Edited May 2, 2019

I have to create complex reports every quarter and Better Reports has saved me so much time. A+ app!

Sola Look
United States
Almost 3 years using the app
Edited August 25, 2022

[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.

USA Cycling
United States
Almost 3 years using the app
March 19, 2021

Pretty handy and crafty app, in comparison with other similar apps tried this one seemed to shine the most! If you are in need of some datacrunching, this might be of great use to you. ;-)

Manifesto on Wheels
Czechia
Almost 3 years using the app
November 23, 2022

Great service - They've helped us a few times answer questions, and have actually made custom reports for us. They're always great to work with

Jungle NYC
United States
Almost 3 years using the app
Edited March 7, 2022

So far I have only been using this reporting app for a few weeks. However, I am impressed with the customer supports ability to help assist with questions and customizations. Much appreciated! Update 3/7/2022: Have been using better reports for a few months now and their customer service is amazing! Love the chat/email function. They are able to help me solve issues and save me so much time!

Melanie Casey
United States
Almost 3 years using the app
February 15, 2021

I am absolutely impressed with the support and customer service I have received from Rishika. She goes beyond your expectations, providing what you didn't' even know you needed :) Thank you Rishika!

eckoYak
United States
Almost 3 years using the app
February 9, 2021

Great app. There hasn't been a report that I haven't been able to run with Better Reports. I also prefer this to having to upgrade my Shopify plan to see a few more reports. Definitely would recommend it.

The Skorys Apparel
United States
Almost 3 years using the app