Reviews (1,129)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline reporting, saving time and reducing manual effort in inventory and sales analysis. It features robust options for creating custom reports, either on-demand or scheduled, enhancing inventory management and sales analysis. Merchants also praise the exceptional customer support for its responsiveness and effectiveness in report customization and troubleshooting. The app is noted for its user-friendly interface and efficiency, making it a crucial tool for business operations.

January 7, 2021

Their customer service is top notch! They always run custom reports quickly, and explain to me exactly how they did it so I can do it next time.

WOODEN SPOON HERBS
United States
About 2 years using the app
June 21, 2023

very useful for customised reports but would also recommend your good customer service accessible by telephone as well.

Ambassador General Store
United Kingdom
About 2 years using the app
April 29, 2022

Claudia Aubin helped today to update the report with the features we need right away. Her cheerful and professional manner made working together a pleasure.

MCA Chicago Store
United States
About 2 years using the app
February 9, 2021

Quick Response from their Customer Care Team and can pretty much create any report you may need if Shopify lets them have the API! I find using Better Reports very easy!

Dilli Grey
United Kingdom
About 2 years using the app
July 2, 2018

This app is a life saver. The reporting is extremely flexible and I've been able to get at data any way I need. When I didn't understand something, Clement provided prompt and thorough responses and even helped build out some functionality on a report I couldn't figure out. Scheduled reports are awesome as well. This is saving a ton of manual labor!

Renewedbytnfi
United States
About 2 years using the app
June 13, 2023

We have over 15 Shopify accounts and by automating and scheduling reports, we have been able to save a lot of time and manpower on the analytics side. We are now able to produce daily dashboards across our different locations and companies. Better Reports is great to work with as they are responsive and have great customer service. I would recommend this app to any Shopify user looking to analyze data rather than having to constantly export reports manually.

Baseballism Online
United States
About 2 years using the app
December 4, 2018

We've had some questions and needed some custom report template made for us. THEY ARE ON IT! Quick response, quick help. Thanks!

Foterra Jewelry
United States
About 2 years using the app
Edited June 4, 2020

I used this app to created reports for orders by delivery date, product sales and much more. The support team is very friendly and helpful and know what they are doing.

Mustard Family Foods
United Kingdom
About 2 years using the app
November 8, 2022

I use this app the custom-build very precise reports.
The support team is very helpful
The response time is very fast and they have always found a solution to problems

Palais des Thés | פַּלֶה דֶּה תה
Israel
About 2 years using the app
March 17, 2022

This app gives you the power to build custom-tailored reports that are far more useful than what Shopify provides. Support is top-notch too they are very quick to respond to requests.

Undefeated
United States
About 2 years using the app