Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

January 24, 2020

This does everything that I was left wanting from Shopify Reports. It's saved me so much time instead of manually exporting orders and sorting spreadsheets. Their support is also very quick and helpful.

Pro Sound Effects
United States
12 months using the app
April 22, 2021

I use this app to handle all of my reporting and analytics. It is much more granuar than Shopify. would love to see more data visualization options like with looker

happy being
United States
12 months using the app
January 20, 2022

I love the app and the customer service provided with timely responses! Shout out to Claudia who helped with taxes today!

Ziglar, Inc
United States
12 months using the app
September 17, 2019

We were struggling with the decision to upgrade to a higher plan to get more reporting functionality, but couldn't find out if the reports that we would get at a higher tier of service from shopify would work for us, then the person on the phone from shopify recommended I try out Better Reports. A few minutes after it was installed, it felt like all of our reporting problems were finally solved. Months later and we can still say the same thing. We are so happy with this product and can't wait to see what new features are coming.

Black Mesa Records
United States
12 months using the app
June 3, 2019

Wanted an app to track sales from discount codes to allow me to pay influencers a percentage commission on their sales. Shopify wouldn't let me do this at my price plan so looked for an app to help. Stumbled accross Better Reports and it's fantastic. Reports on literally everything. And the best bit is, they email me a report on the first of the month with a full breakdown of the codes used and total sales. Absolutely ideal. Would recommend to everyone.

Murgs
United Kingdom
12 months using the app
June 24, 2017

Just getting started so I will post an update after I have made a few reports, but so far it is great. Downloaded all my stats easily and basic reports are excellent!

Bowtieclubdotcom
United States
11 months using the app
March 20, 2021

Best customer service! Quick to respond and super accommodating with custom reports. Highly recommend.

Rad River Co.
United States
11 months using the app
June 16, 2021

Great functionality and customizability, with an extremely responsive and helpful support team, highly recommended.

Love & Luxe
United States
11 months using the app
Edited November 1, 2018

This app is fantastic! Highly intuitive, click and drag, with instant results so you can see what your report will look like before it’s done. But the best part, hands down, is the support the team provides. I worked in the IT industry for 16 years and Clement and his team are literally the best support staff I have ever worked with. They are bright, polite, patient and quick to respond. I’ve provided them some tough tasks and gone back and forth with screenshots several times and have never not been able to be provided with what I need. Thank you, Clement, for a wonderful tool for our small business. I literally would not be able to close our monthly books without your incredible app and the support you and the team provide.

~ Ray Rolando

President, Oceans of Calm

Oceans of Calm
United States
11 months using the app
Edited August 26, 2019

BETTER REPORTS INDEED. This app is 100x better than Xporter and 25x better than the native shopify reports. I use this daily about 20 different times for anything I need to know. It allows you to pivot however you want, look across multiple data tables which is AMAZING. and it's FAST -- it generates right in front of you and you don't have to wait forever and a day for it to render. Our whole company is now using it.
Also, if you need any custom fields or have questions how to display information, support has been SUPER helpful and pretty quick to respond.
This is my new favorite app. I don't know what I would do without it!! Get this app!!!!!

TomboyX
United States
11 months using the app