Reviews (1,118)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline business workflows and enhance efficiency, particularly in inventory management and financial analysis through automated reporting. The app offers a robust and customizable feature set, enabling detailed insights and complex data handling. Exceptional customer support is also a highlight, with staff praised for their responsiveness and helpfulness in customizing reports, often within 24 hours.

Edited August 26, 2019

BETTER REPORTS INDEED. This app is 100x better than Xporter and 25x better than the native shopify reports. I use this daily about 20 different times for anything I need to know. It allows you to pivot however you want, look across multiple data tables which is AMAZING. and it's FAST -- it generates right in front of you and you don't have to wait forever and a day for it to render. Our whole company is now using it.
Also, if you need any custom fields or have questions how to display information, support has been SUPER helpful and pretty quick to respond.
This is my new favorite app. I don't know what I would do without it!! Get this app!!!!!

TomboyX
United States
11 months using the app
May 8, 2023

Not only are the possibilities for customizable reports very great to have, but Claudia from Better Reports has helped us to actually take advantage of the many different features/reports!
That's been very significant especially, as we have both access to a great app and extremely responsive support when it comes to how to use it :)

Redmond Life
United States
11 months using the app
May 7, 2019

This app is amazing. There were so many limitations to the stock reporting and this app gives me literally unlimited reporting with any data points I desire. I needed some help and the dev team helped me make some custom reports I needed the same day. I have never strongly recommended an app so strongly as this one.

Bitsy Bug Boutique
United States
11 months using the app
February 9, 2021

This app provides much more powerful reporting than the native Shopify functionality. They are also very helpful in generating custom reports to help parse your sales data. I'd recommend giving them a try.

Topped Toys
Canada
11 months using the app
January 24, 2023

Extremely useful reporting tool, with a maximum of customisation and full support of the Better Report-crew! It helps us analyse our business that otherwise would be difficult.

Ginger Jack
Belgium
11 months using the app
October 6, 2017

Great app and great service. They respond very quickly and will help you out with any questions you have. The interface is super easy to use also.

Southernrunner
United States
11 months using the app
December 7, 2020

The customer service and support team are hands down the best, quick to reply and come back with insights and customized solutions - highly reco.

Merch Tent
Canada
11 months using the app
December 7, 2021

This app is amazingggg--wished we found this sooner. Very straightforward reporting, and offers many different types of reports / insights.

Daan Go Cake Lab
Canada
11 months using the app
June 16, 2021

We've been using this app for a few years now. It's very customizable and we use it for everything from fraud review reports, late order reports, a variety of sales trackers, and ad hoc investigations when something is looking a little unusual on our end. My only complaint is that when trying to customize a report, sometimes certain attributes aren't available to select in one report, but are available in another. As I often pull up a default report first and then modify it according to my specific needs, sometimes this can be a pain. Fortunately, Better Reports support is great and they will quickly add missing attributes to reports, or create custom attributes as needed if you reach out to them. Today, they just helped us out with a custom date range filter which is super helpful. We've never not been able to successfully build a report we needed or wanted with Better Reports. Great app!

SDC Supplies Store
United States
10 months using the app
Edited October 9, 2018

Easy to use and way more powerful than standard Shopify analytics. A good complement to Google Analytics. A+++ for support and very fair pricing

MAVERICKS
United States
10 months using the app