Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

February 18, 2020

Really good app, super easy to use. Kristesh was really helpful when our store needed custom reports. Highly recommend!

Tinc
United Kingdom
About 1 month using the app
May 11, 2021

We have had a great experience with Better Reports when we switched our POS over to Shopify they were a huge help in setting up our automated reports. I would highly recommend to anyone looking for more detailed reporting.

AREO
United States
About 1 month using the app
October 12, 2022

I don't like that we have to pay for more expansive reports within our POS app but the excellent customer service from better reports makes the cost worth it! They are very responsive and have a "yes we can" attitude!

Splendor Beauty Emporium
United States
About 1 month using the app
Edited September 20, 2021

Utilicé la aplicación para crear reportes de mis ventas. Tiene muchas opciones, es versátil y permite crear reportes personalizados y programarlos mes a mes. Por presupuesto no continué con la aplicación, pero mas adelante espero poderla instalar nuevamente.

De Tilo Vida Sostenible
Colombia
About 1 month using the app
July 1, 2021

Great App, And better customer service. Highly recommend this app for genterating indepth reports!!!

Shop Amour Boutique
United States
About 1 month using the app
March 19, 2019

The support is the best I've received so far with any Shopify App. Clement has been overwhelmingly helpful. There are a lot of apps out there that do similar things, but I have been blown away that Clement not only took the time to truly understand our requests, but carried them out in a very timely fashion. Thank you for your help and we with you much success moving forward.

Greenery NYC
United States
About 1 month using the app
March 1, 2022

I wanted to be able to look at different reports and inventory amount so I decided to get the Better Reports app...I am so glad I did!! I can look at totals or orders, inventory and other things from so many different angles...it really opens your eyes to everything going on in your store!!

The Ivy On Pine
United States
About 1 month using the app
February 11, 2020

This is the one stop do everything you need reporting solution. If you need something crazy like a column containing a substring of one field concatenated with another field - support will build the column for you. Support has been fantastic and quick and comprehensive. I couldn't be happier with this app!

NRTC Mobile Solutions / Telispire - MVNOPower
United States
About 1 month using the app
October 22, 2023

After switching to Shopify as our POS system for our Gift Shop, we had no functional reports or a means to create them through Shopify. We discovered Better Reports which created specific reports for our business. We had a great customer service connection, with exceptional delivery and follow-up.

CHIHUAHUAN DESERT RESEARCH INSTITUTE
United States
About 1 month using the app
June 2, 2023

Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.

Foterra Jewelry Wholesale
United States
Almost 3 years using the app