Reviews (1,117)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline business workflows and enhance efficiency, particularly in inventory management and financial analysis through automated reporting. The app offers a robust and customizable feature set, enabling detailed insights and complex data handling. Exceptional customer support is also a highlight, with staff praised for their responsiveness and helpfulness in customizing reports, often within 24 hours.

July 28, 2022

This app is a must have for Shopify reporting. The customer service is fast and very helpful. If I can't figure something out they are always eager to help me out.

Jardines Domaine
Canada
About 1 month using the app
February 2, 2023

Better Reports has been awesome to use so far because their customer service is top notch. I will say the reports are difficult to navigate yourself at first but I have emailed customer and they have responded with the report in under 10 minutes.

I even requested help on how to create them myself and they provided me a full video with instructions. Thanks BR!

The Tried Equestrian
United States
About 1 month using the app
May 6, 2021

The app is really useful and the team behind it provides exceptionally great support. Therefore, I can only recommend this app to anyone who wants to get more out of Shopify's data.

Modbrix
Germany
About 1 month using the app
Edited February 26, 2019

We love this app! It made our inventory so much easier. Customized a report specific to our needs! Staff was great!

Sugar Maple Boutique Ohio
United States
About 1 month using the app
September 3, 2020

I needed the app to create customized reports. I was surprised that they offer free customer service. The rep was very good and answered my questions and created the report I needed quickly.

RockPaperMerch
Canada
About 1 month using the app
Edited December 19, 2019

Lots of insightful information to be found with Better Reports. Their customer service is fantastic and created several detailed and (to me quite complex) reports for me.

Replica Surfaces
United States
About 1 month using the app
February 3, 2023

Great app and great support, thank you Claudia! Helped us set up custom reports that automate manual tasks

Local taste
Sweden
About 1 month using the app
May 31, 2023

Better Reports is amazing - amazing functionality, amazing performance, amazing customer service. I had never even though an app experience could be this good. There's a reason their reviews are so stellar. I hope they keep it up!!

Samuelsohn
United States
About 1 month using the app
March 23, 2022

We love Better Reports! It has helped tremendously with sending reports and they are immediately on it, whatever the question! If we could change one thing, it would be that we would prefer to speak to someone on the phone.

KidzMatter
United States
About 1 month using the app
August 3, 2018

So, I sell widgets I make online, wholesale, and at various markets around the country. Reporting is vital to my business, and Better Reports is the only package that has the flexibility, and level of detail that works for my business.

Elementoffical
United States
About 1 month using the app