Reviews (1,053)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its powerful and customizable reporting capabilities. It's praised for automating complex reports on sales, inventory, and customer data, saving significant time. The support team is noted for their quick responses and ability to create custom reports. It's especially useful for businesses without a strong IT or analytics team. The app can consolidate data from multiple stores and provides a comprehensive view of total revenue. It also allows scheduling and distribution of reports to non-Shopify emails.

July 13, 2019

Clement is lightening fast at responding to your emails and pulled exactly the report I was hoping for.

Calgary Saddlery
Canada
9 days using the app
March 3, 2021

I was looking for a report to give our business insight into our fulfillment performance and Better Reports' support team built out 3 custom reports for me in less than 12 hours. It gave me exactly the information I was looking for and couldn't have been easier.

Jennifer Behr LLC
United States
9 days using the app
November 27, 2018

Clement has been amazing helping us build the customer reports that will impact our business. I was shocked how quickly he got things done. Highly recommended!

NOOMA
United States
8 days using the app
August 21, 2020

The Better Reports app has been a useful tool for our company. The customer support staff have been really helpful, and their response time is quick and efficient. They have helped in creating custom reports to better suit our needs!

PondView Estate Winery
Canada
8 days using the app
September 17, 2020

Very powerful tool with great flexibility in what can be reported on. If you have an understanding of pivot tables it's super easy to use. I also really like that you can schedule exports either via email or automatically (e.g. hourly) to a google sheet (which helps us mash it with GA data and use Data Studio as a visualisation tool). The support is swift and high quality - e.g. if you need to add any custom fields. Great value.

Meatsmith
Australia
8 days using the app
August 10, 2017

Great app with an amazing support!!

Shishi Cherie Asian Beauty Corner
Germany
8 days using the app
January 18, 2023

Great plugin and excellent support, I needed a report that wasn't available in the standard shopify reports, Claudia responded within an hour with a working solution - happy to recommend.

ernies-in-a-pickle
United Kingdom
8 days using the app
February 24, 2022

This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!

DopeBoo
United States
7 months using the app
September 8, 2018

Fast, many different reports, and really fast and useful support also provided in French if wanted. Nice.

Satisfy
France
8 days using the app
July 21, 2021

Great app and excellent customer service. Easy to use and packed full of features. Would highly recommend.

Bravus Brewing Company
United States
8 days using the app