Reviews (1,129)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline reporting, saving time and reducing manual effort in inventory and sales analysis. It features robust options for creating custom reports, either on-demand or scheduled, enhancing inventory management and sales analysis. Merchants also praise the exceptional customer support for its responsiveness and effectiveness in report customization and troubleshooting. The app is noted for its user-friendly interface and efficiency, making it a crucial tool for business operations.

Edited September 3, 2021

Super handy, easy to use, support are quick to action custom built reports. Bit pricey but very good.

Artist First
Australia
22 days using the app
December 8, 2020

The best, fastest customer service of any app we've used. Created some custom templates for us. Highly recommend.

ReindeerTrees.com
United States
22 days using the app
July 13, 2022

It's all in the name! Better Reports has definitely given our marketing team "Better Reports". We needed to see more specifics in order to track our performance more efficiently. We're very satisfied so far.

AXIL
United States
22 days using the app
August 25, 2020

This is the best app to use for generating reports. Their support team is also very kind and prompt with their responses. If you're using a different app to generate reports, you need to switch to Better Reports ASAP.

Momzilla PH
Philippines
22 days using the app
September 11, 2019

Very good app. Customer service really kind. They created on demand statistics very fast. I recommand.

Helloshop26
France
22 days using the app
April 30, 2021

We've been using the app to create automated reporting for our sales and marketing teams and it has worked great!

Vitrazza
United States
22 days using the app
December 10, 2019

This is the 3rd reporting app I have tried and it is far better than anything I have used. The customer service is extremely quick and helpful in designing the right report to use. The app is very easy to use yourself as well as I caught on within minutes. Highly recommended.

Elon Tile & Stone
United States
22 days using the app
January 28, 2021

I have no doubt they'll get to 5 stars, the only things that warranted 4 stars today were the occasional issues loading changes to reports and the overall visual appeal/user-friendliness. Takes a bit of time to figure your way around, but once you do it's a very valuable tool that works well with other apps. Customer service is top notch as well with speedy, friendly responses to any questions/issues and oftentimes can create the report you're hoping for. Would certainly recommend.

Local Food Supply Co.
Canada
Over 1 year using the app
September 10, 2019

Great tool to get relevant data from Shopify (e.g. new vs returning customers) and integrate it in other platforms (e.g. Datastudio) through daily scheduled reports.

LABFRESH
Netherlands
Over 1 year using the app
March 17, 2021

As an experienced retailer it's been hard to find a no nonsense / intuitive app where you can manipulate data and report on all fields available in Shopify. This is a one stop shop for everything from sales / customer / inventory / margin (and more) reporting. If something isn't available they will add it. The support so far has been outstanding. The app isn't pretty, but nor is excel so I don't mind. It's also not cheap (I'm paying the full subscription) but happy to pay as it's saved so many headaches.

L'COUTURE
United Arab Emirates
21 days using the app