Reviews (1,118)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline business workflows and enhance efficiency, particularly in inventory management and financial analysis through automated reporting. The app offers a robust and customizable feature set, enabling detailed insights and complex data handling. Exceptional customer support is also a highlight, with staff praised for their responsiveness and helpfulness in customizing reports, often within 24 hours.

February 19, 2018

Great app, I was able to get detailed and specific reports in minutes! And customer service was very helpful!

Enchanted Bikinis
United States
24 days using the app
November 20, 2018

At risk of sounding cliche, Better Reports is simply better. Very intuitive to use, great support. As you will see with other reviews, Clement provides fantastic support including helping with quite particular requirements.
This app really lets you get to the data that is otherwise near impossible to get natively from Shopify. Couldn't recommend it more.

Ziggy Alberts
Australia
24 days using the app
September 29, 2020

Great customer support. We needed reports using tags as well as some other info so we reached out and they created and linked us to the reports quickly. Excellent customer service. Recommended if you're needing to run regular reports outside of Shopify's capabilities.

Evolve Skateboards Australia
Australia
24 days using the app
April 8, 2020

Work great so far!! really help to short what is need to be done! Also good and quick support when I got questions.

La Tablée des Pionniers
Canada
23 days using the app
October 29, 2020

We have just started using Better Reports and so far this app is everything we dreamed of and more. We can create any kind of report we require. Often with other reporting systems we have been limited to customer information in one report and sales information in another report but with Better Reports we can have it all in one report and in any layout we like. Their support has been exemplary. Not only do they respond quickly and politely but the team is also open to making reports for us if we are stuck. No extra charge. Thank you to the team at Better Reports

Cambridge Uniforms
Canada
23 days using the app
May 6, 2021

App works amazing, saves a lot of time and frustration. It can be a little overwhelming but the support is amazing as well.

Coughy
United States
23 days using the app
June 20, 2022

The app is really powerful, but what is really notable is how exceptional the customer service is. Every time I have a question, they come back with not only a more than satisfactory answer, but they go ahead and build or fix the report that I was having trouble with. I'm definitely impressed.

Orcas Island Leather Goods
United States
23 days using the app
August 25, 2022

The reports a very detailed. You can make your own reports and the tech support is very helpful with advanced reports that might be too complex to make on your own.

AutoNation Gift Site
United States
22 days using the app
Edited September 3, 2021

Super handy, easy to use, support are quick to action custom built reports. Bit pricey but very good.

Artist First
Australia
22 days using the app
December 8, 2020

The best, fastest customer service of any app we've used. Created some custom templates for us. Highly recommend.

ReindeerTrees.com
United States
22 days using the app