Reviews (1,129)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline reporting, saving time and reducing manual effort in inventory and sales analysis. It features robust options for creating custom reports, either on-demand or scheduled, enhancing inventory management and sales analysis. Merchants also praise the exceptional customer support for its responsiveness and effectiveness in report customization and troubleshooting. The app is noted for its user-friendly interface and efficiency, making it a crucial tool for business operations.

May 10, 2018

Very detailed reports. Customer service was awesome, quick to respond and helped me navigate through the reports to find exactly what I needed!

Venta Dental
United States
28 days using the app
October 4, 2018

Amazing out of the box and the support/customisation level makes it perfect for understanding our business. 10/10.

Victoria Beckham UK
United Kingdom
28 days using the app
May 4, 2023

Maaaaaannnnn, these guys were AMAZING. Seriously, so, so helpful. They absolutely exceeded my expectations, delivered exactly what I needed and I'm so grateful I found them.

Anupaya
Canada
28 days using the app
Edited February 1, 2022

I was able to extract the data I need for my overall P+L report in one simple report. Navigating through multiple reports and screen in shopify in time consuming, plus certain information is not available without upgrading to the next account up which is not a cost effective solution for what is effectively just allowing access to your own data. Better reports were able to extract key information and populate the report. The customer service (Claudia) is brilliant, seh actually created the report for me on the back of my enquiry and got the brief exactly right first time. I rarely leave reviews as I often test apps but find they aren't suitable or cost effective, however I am impressed with both product and customer service with his provider.

dipalomo
United Kingdom
28 days using the app
Edited January 5, 2022

They've created two Custom Reports for us, within minutes. You can't ask for more than that! We're working on our quarterly tax reports and this makes it SO much easier for us! Highly recommend!

Makeup Artists' Choice
United States
27 days using the app
October 1, 2018

Very helpful support so far- quick to respond and help us set up the reports that we needed.

The Mint Julep Boutique
United States
27 days using the app
February 17, 2022

Better Reports unlocked so much more information that we were not able to get out of our version of Shopify. In addition, their support team is very quick to respond and help us to create the report that we need.

Estilo Boutique
United States
26 days using the app
Edited March 26, 2019

I missed the pricing blocks and was unable to justify the spend for advanced., GREAT app, wish I could use at entry level pricing with basic functions. Quick and easy resolution.

SCS Unlimited
United States
26 days using the app
February 15, 2021

We appreciate the multi-store reporting feature on this app. The support team has been top-notch in helping us get reporting set up the way we want to see it.

God's Word in Time
United States
26 days using the app
November 12, 2019

Great app for Shopify reporting. Customer Support was amazingly helpful in customizing reports. We are using Better Reports rather than upgrading our Shopify package.

Christian Hockey
Canada
26 days using the app