Reviews (295)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its quality products and customizable branding options that enhance brand differentiation. They appreciate its user-friendly interface, flexible membership plans for scalability, and seamless integration that simplifies operations. Exceptional customer support, with staff members like John, Patrick, and Mae, is frequently commended for their responsiveness and efficiency.

February 16, 2024

Patrick was amazing and answered all of my questions regarding Brand Plate customization and Inventory. He was very efficient and quick!

LoveMill Metal Co.
United States
3 months using the app
Blanka replied February 19, 2024

Thank you for the feedback! We're happy that our customer support team was able to help you quickly and efficiently. Don't hesitate to reach back to us at hello@blankabrand.com if you need anything else cause we're always happy to assist you!

February 25, 2024

Great Company, Great customer service! Kudos to Patrick for making my experience so positive.

RivoBelle
United States
5 months using the app
Blanka replied February 27, 2024

Making your experience positive and great is what we always aim for because we value your time and business. Thanks for choosing Blanka!

April 19, 2024

Patrick et Lee , sont vraiment efficaces, ils répondent très rapidement aux messages via Blanka et les échanges ce font par email. Toutes les informations sont claires et bien détaillées. Ils sont à l'écoute c'est appréciable.Je suis très satisfaite du service client et des produits de qualité. Parfait

Cosi Beauty
France
5 months using the app
Blanka replied April 22, 2024

Thank you so much for your amazing feedback! We are happy to be able to meet your needs efficiently and promptly. Your satisfaction is our top priority, and we are glad that both our customer service and our products have met your expectations. Thank you for choosing Blanka!

December 6, 2023

Great communication and explanation received from John! Friendly and helpful! Thanks John!

Xophia Flame
Netherlands
About 2 months using the app
Blanka replied December 7, 2023

Thank you so much for taking the time to share your positive experience with our support! We're thrilled to hear that you found the communication and explanation by our support to be great. Thanks for using Blanka!

January 13, 2024

Patrick is God - no stress, he knows all and can help with all.

BURSTAR Cosmetics
Denmark
Over 1 year using the app
Blanka replied January 15, 2024

We're always happy to help however we can so don't hesitate to reach back to us at hello@blankabrand.com anytime you need assistance. Thank you for using Blanka!

February 2, 2024

The support works very quickly, and they're always willing to help us solve the problem.

Gleam Harmony
Australia
22 days using the app
Blanka replied February 5, 2024

Thanks a bunch for your kind words! We're thrilled to know our support team's speedy assistance and willingness to help have made a positive impact. If you ever encounter more challenges or have questions, we're always here to lend a hand. Thank you for choosing Blanka!

Edited April 25, 2024

will us again. Just be mindful of the margins when it comes to shipping, all in all great concept.

Charlie Goods Co.
United States
1 day using the app
Blanka replied April 26, 2024

Thank you for taking the time to leave us a review! We're glad to hear that you appreciate our concept and plan to use our services again. We understand your concern regarding shipping margins and appreciate your feedback as it helps us improve our offerings. We are continuously working on enhancing our processes to ensure that our services remain efficient and cost-effective for our customers. Looking forward to serving you again soon!

January 23, 2024

I would like to say that John here at Blanka Cosmetics have went above and beyond to help me get set up. His customer service and knowledge is exceptional and it made me feel very satisfied and relieved while going through the steps to get me set up for success.
Lady D
Happy Customer :)

Kissed By Glamour Cosmetics
United States
About 21 hours using the app
Blanka replied January 25, 2024

Our customer support team always goes above and beyond because we value your time as well as your business! We're glad to know that you were satisfied with the service we've provided and you can rest assured that we'll keep it up! Thank you for choosing Blanka!

May 21, 2024

I have had a really great experience so far with Blanka. Mae and Patrick have been incredibly helpful in getting me started, they are extremely responsive and always make sure they see the issue all the way through.

BETTER BEAUTY BAE
United States
3 minutes using the app
Blanka replied May 23, 2024

Thank you for sharing your positive experience with Blanka! It's always exciting to hear whenever we do well. We're dedicated to always being responsive and thorough because we want to make sure you have a great experience. We appreciate you taking the time to acknowledge our efforts. If you need any more assistance or have further questions, we're always here to help. Thanks for choosing Blanka!

January 18, 2024

Patrick, ma rendue un très grand service pour le forfait et ma aussi donner d'exellent conseil pour mettre les produits dans ma boutique et je le remercie vraiment sincèrement pour tout ses conseils.

jimmyscholtus2-695.myschopify.com
France
12 months using the app
Blanka replied January 19, 2024

Thank you for your kind words! We're thrilled to hear that we could provide you with great service for your package. We're also delighted that our advice on placing products in your store was helpful. If you ever need more assistance or have further questions, feel free to reach out. We appreciate your sincere thanks!