Reviews (284)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality products and flexible membership options, which improve scalability and customer satisfaction. Its user-friendly interface and features like dropshipping support and easy integration simplify business management, allowing merchants to offer branded product lines. The customer support team, notably John, Patrick, and Mae, is often commended for their quick and effective resolution of issues, including shipment and customs challenges, enhancing merchant confidence and satisfaction.
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Patrick was amazing and answered all of my questions regarding Brand Plate customization and Inventory. He was very efficient and quick!
Thank you for the feedback! We're happy that our customer support team was able to help you quickly and efficiently. Don't hesitate to reach back to us at hello@blankabrand.com if you need anything else cause we're always happy to assist you!
NEFASTA.YO INGRESE A LA APLICACION BLANKA DE FORMA GRATUITA Y A FUERZA QUIEREN COBRARME UN PLAN DE PAGO ¡AL CUAL YO NOOO ME SUSCRIBI JAMAS ¡ ME ARREPIENTO DE HABER UTILIZADO SU APLICACION .YA QUE LE DICEN A UNO QUE ES GRATUITO Y DESPUES YA QUIEREN A FUERZA COBRAR. YO INGRESE GRATUITAMENTE PERO NO ME GUSTO LA FORMA EN QUE SE EXHIBIAN MIS PRODUCTOS Y OBVIAMENTE POR ESO NO CONTRATE NINGUN PLAN DE PAGO.NO RECOMIENDO ESTA APLICACION YA QUE AL FINAL TE QUIEREN COBRAR DE ALGO QUE DESDE UN INICIO YO LO UTILICE SIN SUSCRIBIRME A NINGUN PLAN DE PAGO .
Thank you for the feedback! We are sorry to hear that your experience with us wasn't satisfactory. Firstly, we apologize for any confusion regarding the subscription. Our intention has always been to provide a free option for users, and we apologize if you felt any pressure in choosing a subscription that best fits you. We also do understand that the presentation of your products is crucial, and we value your feedback so we will make sure to make further improvements but we're also happy to help you in listing/publishing products to your store so please don't hesitate to reach out to us about it too.
We want you to know that user satisfaction is our priority, and we are committed to addressing this issue. Please contact our customer service to resolve the subscription situation and to provide more details about your concerns. We are here to help and find a solution that satisfies you.
We appreciate your feedback as it helps us continually improve our services. We hope to have the opportunity to rectify this situation and we look forward to connecting with you!
Recently started to work with this company. I must see John and Patrick have been very helpful with the process of starting my company. The communication is great. The only issue I have is the process of the products but with time I am sure that will improve.
Thank you for the feedback! We love working with you so whatever issues you may be experiencing, we are always ready to resolve and improve it because your experience is important to us. Don't hesitate to reach back to our team anytime you have a concern or question. We're always happy to help you!
In the process of setting up my little store with Blanka products and John has been extremely helpful, answering all of my questions and queries. Have received my samples and love them!!
Thanks a ton for the great review! We're thrilled to hear that our support team has been a big help and that you love your Blanka samples. If you ever need more assistance or have questions, don't hesitate to drop us a line at support@blankabrand.com. We're here for you!
hello.. my self vishal from india... i trouble to integration with Spotify store please help me
Hi Vishal - looks like our customer support was already able to help you with connecting your store and publishing products. If you need any further assistance, please don't hesitate to let us know and reach back to us cause we're always happy to help you! Thank you for choosing Blanka!
I'm thrilled with my experience working with Blanka. Their extensive product range, exceptional quality, and excellent customer service have made them my go-to for cosmetics. The team (Patrick) was able to get my shop up and running in no time. I highly recommend Blanka to anyone in search of top-notch cosmetics.
So excited to work with you and we are looking forward to helping you build your brand! We're happy that you had a great experience with our team too. Our team is always here, ready to assist you. Thank you so much for your recommendation and for choosing Blanka!
The support works very quickly, and they're always willing to help us solve the problem.
Thanks a bunch for your kind words! We're thrilled to know our support team's speedy assistance and willingness to help have made a positive impact. If you ever encounter more challenges or have questions, we're always here to lend a hand. Thank you for choosing Blanka!
Patrick is God - no stress, he knows all and can help with all.
We're always happy to help however we can so don't hesitate to reach back to us at hello@blankabrand.com anytime you need assistance. Thank you for using Blanka!
Great communication and explanation received from John! Friendly and helpful! Thanks John!
Thank you so much for taking the time to share your positive experience with our support! We're thrilled to hear that you found the communication and explanation by our support to be great. Thanks for using Blanka!
I would like to say that John here at Blanka Cosmetics have went above and beyond to help me get set up. His customer service and knowledge is exceptional and it made me feel very satisfied and relieved while going through the steps to get me set up for success.
Lady D
Happy Customer :)
Our customer support team always goes above and beyond because we value your time as well as your business! We're glad to know that you were satisfied with the service we've provided and you can rest assured that we'll keep it up! Thank you for choosing Blanka!