Reviews (293)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its quality products and customizable branding options that enhance brand differentiation. They appreciate its user-friendly interface, flexible membership plans for scalability, and seamless integration that simplifies operations. Exceptional customer support, with staff members like John, Patrick, and Mae, is frequently commended for their responsiveness and efficiency.

November 10, 2023

Prompt, friendly, and helpful!

Stacy Lynn Vegan Skincare
United States
7 months using the app
Blanka replied November 13, 2023

Appreciate the feedback! Our aim is to always be helpful and prompt when it comes to providing service so don't hesitate to reach back to us at hello@blankabrand.com anytime. Thank you!

December 8, 2023

John!! Is Awesosme!! Love Working With Him!!⭐️⭐️⭐️⭐️⭐️⭐️

Kelle Nicole Beauty
United States
3 months using the app
Blanka replied December 11, 2023

We also love working with you. Thank you for being amazing! You already know we're always happy to help you so don't hesitate to reach back to us anytime.

February 19, 2024

Excellent ! Un réel accompagnement par l’équipe notamment par Patrick ☺️
Je ne regrette pas !

CM COSMETICS
France
6 months using the app
Blanka replied February 20, 2024

With Blanka, you always get real support from, real people! Don't hesitate to reach back to us at hello@Blankabrand.com anytime! Thank you for choosing our service.

January 4, 2024

John ist the best and quickest supporter!

Lyenebeauty
Switzerland
7 months using the app
Blanka replied January 8, 2024

Thanks for the feedback! We always try to do our best to support and be quick about it because we value your time. We appreciate you for using Blanka!

December 4, 2023

NEFASTA.YO INGRESE A LA APLICACION BLANKA DE FORMA GRATUITA Y A FUERZA QUIEREN COBRARME UN PLAN DE PAGO ¡AL CUAL YO NOOO ME SUSCRIBI JAMAS ¡ ME ARREPIENTO DE HABER UTILIZADO SU APLICACION .YA QUE LE DICEN A UNO QUE ES GRATUITO Y DESPUES YA QUIEREN A FUERZA COBRAR. YO INGRESE GRATUITAMENTE PERO NO ME GUSTO LA FORMA EN QUE SE EXHIBIAN MIS PRODUCTOS Y OBVIAMENTE POR ESO NO CONTRATE NINGUN PLAN DE PAGO.NO RECOMIENDO ESTA APLICACION YA QUE AL FINAL TE QUIEREN COBRAR DE ALGO QUE DESDE UN INICIO YO LO UTILICE SIN SUSCRIBIRME A NINGUN PLAN DE PAGO .

Mi tienda
Malta
22 days using the app
Blanka replied December 6, 2023

Thank you for the feedback! We are sorry to hear that your experience with us wasn't satisfactory. Firstly, we apologize for any confusion regarding the subscription. Our intention has always been to provide a free option for users, and we apologize if you felt any pressure in choosing a subscription that best fits you. We also do understand that the presentation of your products is crucial, and we value your feedback so we will make sure to make further improvements but we're also happy to help you in listing/publishing products to your store so please don't hesitate to reach out to us about it too.

We want you to know that user satisfaction is our priority, and we are committed to addressing this issue. Please contact our customer service to resolve the subscription situation and to provide more details about your concerns. We are here to help and find a solution that satisfies you.

We appreciate your feedback as it helps us continually improve our services. We hope to have the opportunity to rectify this situation and we look forward to connecting with you!

November 10, 2023

Blanka and Patrick answered all my questions. Excellent guest service!

cobble&stone
United States
About 19 hours using the app
Blanka replied November 14, 2023

Thank you! We always want to make sure that your concerns are always answered. Don't hesitate to reach back to us again at hello@blankabrand.com if you have other questions.

January 6, 2024

Grande réactivité et une vraie présence et un accompagnement effectif. Merci

Cosmopolitan beauty care
Belgium
8 months using the app
Blanka replied January 8, 2024

You are very much welcome and we're happy you had a great experience with us! Don't hesitate to reach back to us at hello@blankabrand.com if you need further assistance because we're always happy to help you. Thanks for choosing Blanka!

November 2, 2021

Beck is a patient saint...she has helped me with this process and has been so patient with me. Great service and learned a great deal about the app. Don't be afraid to ask any questions, they are all very helpful .

Kraftz-N-Giftz
United States
Almost 3 years using the app
Blanka replied December 1, 2021

Thank you for providing this feedback!

We love helping our merchants learn how to use the app and we especially love watching our merchants generate sales of their branded products.

As always, if you have any questions or need help, you know where to find us.

September 8, 2021

Customer service is amazing and quick! The Brand plate was so easy and fast to complete, and they had my private label ready in a day! So excited to officially launch!

Contribution Clothing
United States
Over 2 years using the app
Blanka replied September 8, 2021

Thanks so much for your feedback! We strive to offer the best customer service possible. Your brand looks so amazing on the products and we can't wait to help you grow :)

May 19, 2021

Thank you to Lee and the blanka Team for creating such a great app! Not only they bring you quality products (which I can tell as a pro MUA that worked for well known brands) they also bring you best customer service. I've used a similar app before but got frustrated because of service. Thanks to blanka for be by my side.

1999 the STUDIO
Germany
Over 2 years using the app
Blanka replied July 8, 2021

Thanks so much for your feedback! We have loved working with you and can't wait to watch your business grow