Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality products and flexible membership options, which improve scalability and customer satisfaction. Its user-friendly interface and features like dropshipping support and easy integration simplify business management, allowing merchants to offer branded product lines. The customer support team, notably John, Patrick, and Mae, is often commended for their quick and effective resolution of issues, including shipment and customs challenges, enhancing merchant confidence and satisfaction.
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My experience so far has been great. Patrick has been super helpful! I'm excited to see what more Blanka and I can do together!
Super exciting to have you on board with us. We're always here to help you whenever you need us. We appreciate you for trusting our service!
I just have to rave about my experience with Blanka! As a drop shipper of their skincare products, I can't speak highly enough about the quality of their items and their stellar customer service. The products are thoughtfully formulated with clean ingredients and always ship and arrive looking beautiful. The prices are so reasonable too, allowing me to make a good profit while still providing great value to my own customers.
But what really stands out is the top-notch customer service, especially from their agent John. He is so friendly, responsive, and knowledgeable about all of Blanka's products. Whenever I had a question or needed help with an order, John was right there with a speedy reply and solution. His dedication to helping me succeed as a drop shipper is really appreciated.
With amazing products and customer service like Blanka provides, it's no wonder my drop shipping business is thriving! A big 5 stars for this fantastic manufacturer and for John's outstanding support. I'm so glad I chose to partner with them and highly recommend Blanka to other drop shippers!
It makes us so happy to have the privilege of reading such a wonderful feedback about our service. We're so glad to have you with us and we're looking forward to working with you towards achieving more success! Thank you so much for choosing Blanka!
Bonne application. Il faudrait un peu plus de produits. Le support est très réactif, good job BECK :)
Thank you for your feedback! We agree, Beck is the best :)
We are working hard to continue to add new products to the platform. We can't wait for you to see what's coming in 2023!
As always, if you need support with anything we are here for you at hello@blakabrand.com
Blanka's customer experience is wonderful. They understand the value of going above and beyond for customers. I recently needed support, and one of their client success team members, John, was responsive and went out of his way to find a solution to a problem that was my fault, not theirs.
Thanks so much for the wonderful feedback! It makes us happy to know that you're having a wonderful experience with us. We'll be sure to keep it up! We appreciate you for trusting our service!
So far, the experience with this company has been outstanding! Their customer service is great, John and Patrick have really helped me these past few weeks!
We're always more than happy to help so please don't hesitate to reach back to us at hello@blankabrand.com anytime you need help! Thank you for choosing Blanka!
I have been wanting to start my own cosmetic line for a while now. I found that possible to do with Blanka Beauty. The team is very helpful and responds very quickly when help is needed. They also let you view your products with your logo before you publish them. Thinking about starting your own cosmetic line look no further they have everything.
Thank you for recommending Blanka! Our customer support is definitely very quick and helpful. We're looking forward to working with you in building your cosmetic line. We appreciate and value your trust!
I had a bunch of issues with my logo. They were supper patient and helped me figure it out. I ordered 4 different lip products and they were AWESOME!
Thank you for taking time to leave feedback about your experience. We love working with entrepreneurs like you to get your logo pixel-perfect and printed on products. We can't wait to continue working with you on this journey!
I am in the process of launching my store. Their customer service is excellent. All representatives are very responsive! Thank you Beck, Yasi, John, and Patrick for consistently following up with me very quickly and answering all of my questions.
Positives
1. Their customer service is outstanding.
2. The products look great online. I've ordered my first set of products and I'm looking forward to receiving them.
3. They have a really nice selection of products.
In terms of improvement:
1. Shorten the time required to print the products. Customers expect their orders quickly.
So far, it has been a very good experience working with this company. I am looking forward to continued collaboration.
Thank you for your feedback! We're always happy to help you and you'd be glad to know that we're already working on improving our print times which is why we've moved to a bigger warehouse and we're currently hiring more people in that department to get things going even faster cause we know how important it is to get orders out the door as quickly as possible - without compromising quality of course! We greatly appreciate you and thank you for trusting Blanka!
John was a great help in all of my questions and made me confident in moving forward. I was somewhat indecisive and was being held back by uncertainness. But John definitely communicated much clarity to me for things to go smoothly.
We're glad you had a smooth experience with our support team! Transparency and trust is very important to us so we always make sure to communicate all information clearly and truthfully. Thank you for using Blanka!
I didn't test the products yet, but their Customer Support is outstanding, John was very patient and helped me with everything!
We're happy you had a great experience with our Customer Support and you can rest assured that we'll always do our best. Also, we hope you can try our products soon so don't hesitate to reach back to us if you need any help or if you have any questions. We are always happy to help!