Reviews (283)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality products and flexible membership options, which improve scalability and customer satisfaction. Its user-friendly interface and features like dropshipping support and easy integration simplify business management, allowing merchants to offer branded product lines. The customer support team, notably John, Patrick, and Mae, is often commended for their quick and effective resolution of issues, including shipment and customs challenges, enhancing merchant confidence and satisfaction.

July 27, 2022

Beck and John have gone above and beyond to help me bring my vision to life. I have been trying to find the right team and formula/product/packaging manufacturers for many years, but wasn't able to find the right fit. So, I feel so grateful to be working with Blanka. A dream come true! :) Rena Riffel Beauty <3

RenaRiffelBeauty
United States
5 months using the app
Blanka replied July 28, 2022

Thank you so much for taking the time to leave your feedback! We are so happy you found us :) We are always here to support you and your dreams of building a business. As always, if there is anything we can help with, please don't hesitate to reach out at hello@blankabrand.com

August 1, 2022

They are very professional and they truly helped on creating a brand and products! They answer any questions I have very quickly and assisted me throughout the whole process.

Euphoric Divination
United States
5 months using the app
Blanka replied August 3, 2022

Thanks so much for taking time to leave feedback about your experience with Blanka! We work very hard to provide you the best possible support, since we know how important that is as you build your brand :) As always, if there is anything else we can help you with you can find us at hello@blankabrand.com

January 12, 2024

I've been using Blanka to create my own beauty cosmetic line, and so far I've loved the process. Patrick from Blanka assisted me with connecting a new store, and everything was seamless. I'm looking forward to creating additional products through Blanka!

Monique Paule
United States
3 months using the app
Blanka replied January 15, 2024

Thank you for sharing your experience! We're thrilled to hear that you've enjoyed using Blanka to create your beauty cosmetic line. It's fantastic that our support team was able to assist you seamlessly in connecting a new store. We appreciate your confidence in our platform and team, and we're excited to continue supporting you as you create additional products through Blanka.

January 9, 2024

John has been so amazing and easy to work with and really the whole team I have had every question I might have asked answered so quick there awesome and I’m so happy to be working with this company

BQB Co.
United States
3 months using the app
Blanka replied January 11, 2024

Thank you for your fantastic feedback! We're thrilled to hear that our team have made your experience with our company so positive. It's great to know that they've been responsive and helpful in addressing all your questions quickly. We appreciate your enthusiasm about working with us, and we're equally delighted to have you as part of our community. Thank you for choosing Blanka!

June 27, 2023

Thank you Patrick and Lee, the most important thing to success in our partnership is customer support and you have proven that you are the best in your field.

CHAYA SHOP
Saudi Arabia
5 months using the app
Blanka replied June 29, 2023

You're very much welcome! We know the importance of providing excellent customer support so you can always count on us to do our best for you. Thank you for choosing Blanka!

November 26, 2021

I am slowly learning and building my Shopify Store and as I get more confident, I explore new possibilities. Today, I came across Blanka and when I say I am so excited to begin to build my makeup brand. I am happy to know the products are a healthier option and the customer service has been on point! I was playing around on the app with my logo and Beck immediately reached out to let me know how to meet all requirements in order to visually see how my logo would appear. This really gets you excited! I ordered my samples to ensure I love the key products and again I received an email that they would be shipped the SAME DAY! Blanka, y’all got it!!!

Eyes of AngEL
United States
5 months using the app
Blanka replied December 1, 2021

Thanks so much for taking the time to leave us feedback! We are so excited to help you launch your brand, and we are thrilled that the customer support has been on point :)

We can't wait for you to try the samples!

As always, if you need anything at all please don't hesitate to email our team at hello@blankabrand.com

April 6, 2023

Looking for an amazing lineup and great customer service? Look no further!! John EXCELLS above what I expect from app support. Replies within minutes and always leaves me feeling appreciated.

Products are 5 stars from all my customers.

Way to go Lee you've built an amazing company

NEXX TRENDS
Canada
5 months using the app
Blanka replied April 8, 2023

This amazing company was built for you and everyone else who trusts our product/service. Thank you so much for your feedback. We greatly appreciate you for choosing Blanka. As always, we're here for you anytime you need help and assistance!

April 30, 2023

poor experience, the customer support doesn't respond. The Dashboard is also not that easy to use.....

Se Maquiller
United States
5 months using the app
Blanka replied May 2, 2023

We're so sorry to hear about your experience but thank you for letting us know! Upon investigation, it looks like you reached back to our support team during off hours but we can see that our customer service was able to assist you with your prior requests and they are currently waiting to hear back from you again.

Our sincerest apologies for any inconvenience we may have caused and rest assured we will do our best to further improve our services. We thank you for your kind understanding and we hope to make things better! Please don't hesitate to reach out to us at hello@blankabrand.com and we'll gladly help with any requests you may have.

February 6, 2023

Easy website to use to search for products and upload onto my shop, constant support through online chat, great products and ingredients

CaruChiBeauty
Australia
5 months using the app
Blanka replied February 7, 2023

Thank you for the feedback! We're happy to be working with you towards the success of your brand. Always here for you when you need us! Just reach back to us at hello@blankabrand.com anytime.

January 8, 2023

Great customer relations! The experience with John has been great. He's guided me well throughout my set up process.

LAFASHIONA
United States
5 months using the app
Blanka replied January 8, 2023

We're happy that you're satisfied with our service and you can rest assured that we will provide you the same level of service every time. Thank you for choosing Blanka!