Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality products and flexible membership options, which improve scalability and customer satisfaction. Its user-friendly interface and features like dropshipping support and easy integration simplify business management, allowing merchants to offer branded product lines. The customer support team, notably John, Patrick, and Mae, is often commended for their quick and effective resolution of issues, including shipment and customs challenges, enhancing merchant confidence and satisfaction.
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The people over at Blanka Brand are amazing! They are soo helpful and easy to work with and the representative Beck has gone above and beyond what I expected. The products are amazing and luxurious - and the customer service is fantastic! I am on the unlimited plan, and now my beauty brand is on the right track! Definitely would try them if you are just starting out like me!
We appreciate your kind words! We work hard to provide you the best support possible so that you can focus on building your brand. As always, if you need anything you can reach out to us anytime at hello@blankabrand.com
A customer placed an order which had issues and John sent me an email to advise and helped me resolve the issue right away. He was very responsive and provided me with different options on how I would like to resolve. He also provided documentation to help me with orders. Very knowledgeable and great communication!
Thanks for sharing your feedback! We're pleased to hear that our support teams quick action was helpful and you can be sure that we'll always be on top of things to make sure everything goes smoothly. If you have more questions or need further help, feel free to reach back to us at hello@Blankabrand.com!
Merci, Patrick à bien répondu à mes questions. Ça semble un bon début pour débuter notre aventure avec Blanka!
Glad to know you've had a great start with us so far. We look forward to working with you all the way to reach your goals. Thank you for choosing Blanka!
John is incredible! The best!!! Just amazing. So helpful, kind and friendly and always ready with an answer!
Thanks for the feedback! We're glad you had an amazing experience and we hope to continue providing you with a smooth service all throughout. We appreciate you working with us!
They are always patient and share accurate information, they make me comfortable, and I am looking forward to having this company as my supplier for many other years.
We appreciate your feedback and we're glad you're comfortable working with us. Looking forward to growing together with you. Thank you for trusting Blanka!
Service client exceptionnel ! Réponse rapide, précise et courtoise ! Merci beaucoup Yasi pour ton aide :)
Exceptional customer service! Fast, precise and courteous response! Thank you very much Yasi for your help :)
Thank you for the feedback! Our customer service is indeed quick and precise but also while being courteous and professional. We're always happy to help you so don't hesitate to reach out to us at hello@blankabrand.com anytime!
Blanka Shopify connection works seamless.
Patrick helped me instantly to resolve the issue I was having.
We're glad our team was able to help resolve the issue you were having because your experience is very important to us! If you have other concerns or questions, please don't hesitate to reach back to us because we're always happy to help you! Thank you for using Blanka!
The customer service from Blanka is immaculate, they are very prompt and super helpful with instructions and everything to get you set up! The products look great and the branding options are super clean!
Thanks Makwa Naturals for leaving feedback about Blanka. We know how busy you are building your business, which is why we strive to offer you the best possible customer support :) As always, we are here for you if you need anything at hello@blankabrand.com
Happy building!
Patrick was so friendly and helpful! Great customer service!
Yasi is an amazingly talented graphic designer. She helped me overcome issues with my registered trademark for my brand and my logo looks very professional.
John has incredible technical and customer service skills. I had an issue with the integration and he knew just what to do to fix it.
These are amazing e-commerce business partners!
We appreciate the feedback! We always do our best to provide you with Great Service and we're happy to help you anytime you need assistance so don't hesitate to reach back to us at hello@blankabrand.com. Thank you for choosing Blanka!
I would definitely recommend this app. They always answer your questions in a timely manner. They are even patient with creating your brand label. My sample products arrived within the timeframe given.
Thank you for recommending Blanka! We are always happy to answer your questions and we're happy to help you anytime you need assistance. We greatly appreciate working with you!