Reviews (273)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quality products and flexible membership options, which help expand and scale brands. Its user-friendly interface supports dropshipping and branding customization, enhancing operational efficiency and product professionalism. Exceptional customer support, particularly from staff members like John, Patrick, and Mae, is frequently praised for their responsiveness and expertise in technical setups and issue resolution.

July 10, 2024

I just wanted to say Patrick has been a great help to day he answered all of my questions and helped fix my store its been a while since ive been signed in and he knew exactly what the problem was !

Geishadollcosmetics.com
United States
1 day using the app
Blanka replied July 12, 2024

That's wonderful to hear! It's great that our team was able to help you so effectively and quickly resolve the problem with your store. If you need any further assistance, feel free to reach back to us at hello@blankabrand.com and we'll gladly help you anytime. Thanks for choosing Blanka!

July 29, 2024

The experience has been fantastic so far and a special thanks to Patrick and Mae for providing their expertise and support during the glitches I faced while getting onboard with Blanka

The Bellissima Bloom
India
8 days using the app
Blanka replied July 31, 2024

We're glad to hear that you've had a fantastic experience with us! We're always happy to help you so don't hesitate to reach back to us anytime you need assistance. Thank you for choosing Blanka!

June 17, 2024

Patrick is a delight to work with. Knowledgeable, quick and is always willing to help and is able to obtain answers quickly.

NOURIVA Skincare LLC. All rights reserved.
United States
7 months using the app
Blanka replied June 19, 2024

Thank you for the feedback! We're always willing and happy to help however we can. We value your time so we do our best to answer or resolve any questions quickly. Appreciate you for using trusting our service!

June 26, 2024

Very responsive. Fast process. Great product. Highly recommend this company. Hope to do business with them for a long time.

Maureen
United States
3 days using the app
Blanka replied June 27, 2024

Thank you for your fantastic feedback! We're excited to know that you found our process fast, our product great, and our team very responsive. Your recommendation means a lot to us. We look forward to doing business with you for a long time and continuing to meet your expectations. Thank you for choosing Blanka!

August 2, 2024

Really helpful team! :) great products , great quality photos. Can’t wait to get some samples!

My Store
United Kingdom
8 days using the app
Blanka replied August 5, 2024

Thank you so much for your enthusiastic review! We're delighted to hear that you find our team helpful and our products and photos of great quality. We can't wait for you to receive your samples and experience our products firsthand. If you have any more questions or need further assistance, feel free to reach out. We're always here to help!

July 12, 2024

John from Fullfillment at Blanka was absolutely wonderful.
He truly went above and beyond to help me.
He moved quickly to resolve the matter.
Thank You John!

That Sunset Glow
United States
3 months using the app
Blanka replied July 15, 2024

Thank you for sharing your experience! We're happy that we were able to provide such exceptional service. Our goal is to always go above and beyond for all our customers. Don't hesitate to reach back to us at hello@blankabrand.com if you need anything else!

May 22, 2024

I highly recommend this app. Mae has been incredibly helpful and kind in answering all my questions.

Began cosmetics
Canada
11 months using the app
Blanka replied May 24, 2024

Thanks for the recommendation! We greatly appreciate it and we're so happy to have you with us. Our team is always here and ready to help you so don't hesitate to reach back to us again. Thank you for choosing Blanka!

June 18, 2024

Easy to navigate!
Great Customer Service!
New to the app, but excited to get started!

Nyx Beard
Australia
7 days using the app
Blanka replied June 20, 2024

We're happy to have you with us and I'm glad to hear you're excited to get started! If you have any questions or need assistance with anything, feel free to ask. Whether it's about navigating the app, managing your inventory, or anything else, we're always happy to help! Thanks for choosing Blanka!

July 2, 2024

Mae at Blanka is absolutely amazing. She was very helpful and answered every question I had. Very fast customer service.  

NexusGlow
United States
5 days using the app
Blanka replied July 4, 2024

It's wonderful to hear about your positive experience with our team! If there's anything else you'd like to share or need assistance with, just reach back to us at hello@blankabrand.com. Thanks for choosing Blanka!

May 5, 2024

I was overcharged for my monthly plan. I sent an email regarding the charges and asked if they could look into it because I was charged more than expected. Mae emailed me back within 10 minutes and had refunded and resolved my issue. This was on a weekend and I didn’t expect resolution so quickly. Mistakes happen everywhere but this was immediately corrected and Mae was very professional.

Selina Kyleen
United States
About 1 month using the app