Reviews (126)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for beauty and cosmetics businesses, praising its quality products and positive brand impact. Features like efficient inventory management, seamless Shopify integration, and flexible branding options are highlighted. The app's user-friendly interface and responsive, professional customer service are also commended, providing personalized assistance and detailed guidance to help merchants manage their businesses effectively.

March 11, 2025

Hi, I just started using Balnka for my dropship store, I am still in my initial phases so can't talk extensively about the platform but can assure you for one thing for sure that the customer service is Quick and precise. Patrick helped me out with some Shopify Integration issues. It was resolved quickly and I was back on! Kudos to him and the team!

SkknBoo
Canada
2 months using the app
Blanka replied March 12, 2025

Thank you so much for sharing your experience! We're happy to hear that you've had quick and effective support to help you get started smoothly. It's wonderful knowing the ...

December 13, 2024

Fulfillment time is slow, which is to be expected. But it’s not a few days, it’s at least a week+. And, they often make products out of stock, but then those out of stock items appear in the order anyway and you can’t manually remove them. The application is inefficient. Wasting our staff time and customers time. 2 stars because we didn’t find better alternative yet. Please improve your software ...

Rejuva Fresh
United States
Over 2 years using the app
Blanka replied December 17, 2024

Thank you for your feedback, and we’re sorry to hear about your experience. We understand how important fulfillment times and inventory accuracy are to your business, and we’ ...

May 15, 2025

I am in the process of launching my store and must express my gratitude to Mae and Patrick their exceptional assistance and responsiveness. The products are outstanding, and I am eagerly anticipating the launch.

Velvet Touch
United Arab Emirates
2 months using the app
Blanka replied May 16, 2025

Thanks for the kind words! We're happy to hear you're loving the products and that our team was able to support you. We're always happy to help and we wish you all the best ...

June 11, 2025

Thank you Patrick! For your professionalism and dedication to providing excellent customer service.

Zen Allure Beauty®️
United States
8 months using the app
Blanka replied June 12, 2025

Thank you for your kind message! We're glad to hear you had a great experience and that your support needs were handled with professionalism and care. We're always here to ...

January 20, 2025

I am so impressed with Mae. She answered all of may questions in detail and was so professional and friendly! She absolutely made me even more excited about publishing all the products to my store. Thank you so much to Mae for helping me with every question I had, trust me there were quite a few. Thank you Blanka for having such an amazing customer service representative! Best, Deborah

Nu Aura Skincare & Cosmetics
United States
10 days using the app
Blanka replied January 21, 2025

Thank you for such a glowing review! We’re thrilled to hear that your experience with our support team has been so positive and that your questions were answered thoroughly ...

April 7, 2025

Mae was very helpful and answered all my questions.

Va Va Vroom
United States
9 months using the app
Blanka replied April 9, 2025

Thank you for your feedback! We're glad to hear all your questions were answered and that you had a helpful experience. We're here anytime you need us!

November 11, 2024

This app has truly transformed my business operations! It offers all the essential tools in one intuitive platform, from managing inventory to tracking sales, making my workflow so much smoother. The seamless integration and real-time analytics keep me informed and in control at every step. What makes this experience even better is the fantastic support. Mae, my support agent, is an absolute gem! ...

Ashined
Israel
About 2 months using the app
Blanka replied November 12, 2024

Thank you so much for sharing such an enthusiastic review! We’re thrilled to hear that the app has made such a positive impact on your business operations, from managing ...

October 2, 2024

Everyone I have spoken with at Blanka has been nothing but warm, professional and efficient. I am so grateful to the team for their hard work so it is a smooth process on my side, the products are beautiful and bring confidence to anyone who runs a store with this company.
Thank you to John and Patrick who have helped me with my questions no matter how small!

Daydreamer Skincare
United States
3 months using the app
Blanka replied October 3, 2024

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It means a lot to us that you find our support warm, ...

June 26, 2024

I don't even know how to put words the amount of time Patrick, John and Amy give you to help you in the best way possible. You literally get replies in seconds from them and I can't tell you how much it has helped me in building my beauty brand. I don't know if I could've achieved my dreams without their help.
This seriously is the best. app. ever. 100% recommending it to everyone as the ...

Laadalia Beauty
United Kingdom
About 1 month using the app
Blanka replied June 28, 2024

Thank you so much for your incredibly kind words and glowing review! We are thrilled to hear about your positive experience with our team cause your feedback means the world ...

September 5, 2024

John has always gone out of his way to respond quickly & effectively. He has helped me several times & always goes the extra mile, as has Beck. Beck actually FaceTimed me when I opened my account with them about 3 years ago, she’s always been kind, knowledgeable & professional. The entire team really works towards your success. The products are phenomenal & the packages are designed beautifully. ...

Surviving Beautifully
United States
About 2 months using the app
Blanka replied September 6, 2024

Thank you so much for sharing your feedback! We're thrilled to hear about your positive experiences with our team and that you've found our support helpful over the years. We ...