Reviews (295)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its quality products and customizable branding options that enhance brand differentiation. They appreciate its user-friendly interface, flexible membership plans for scalability, and seamless integration that simplifies operations. Exceptional customer support, with staff members like John, Patrick, and Mae, is frequently commended for their responsiveness and efficiency.

September 9, 2024

John at Blanka has offered wonderful customer service. From prompt responses to transparent information, I had the best experience as a client and would offer this app service to any new or veteran entrepreneurs who are affiliated with beauty brands.

DrAhnSkin
United States
7 days using the app
Blanka replied September 12, 2024

Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that our team was able to assist you promptly and transparently. We appreciate your recommendation and are here to support you whenever you need it!

August 21, 2024

Very easy to follow and very responsive company! I am new to Blanka and am excited to work with them! So far it has been a great experience!

Then&Thus
United States
About 2 months using the app
Blanka replied August 23, 2024

Thank you so much for your kind words! We're thrilled to hear that you're finding Blanka easy to work with and that you're excited to join us on this journey. We're here to support you every step of the way, and we look forward to helping you achieve great things. If you ever need anything, don't hesitate to reach out again. Welcome to the Blanka family!

August 4, 2024

Blanka has made it very easy for me ( as a novice) to understand and upload images to my Shopify store. They also have excellent customer service! I appreciate their professionalism!

Younger by Tonight
United States
About 1 month using the app
Blanka replied August 5, 2024

Thank you for your wonderful review! We're thrilled to hear that we've made it easy for you to understand and upload images to your Shopify store, even as a novice. Your appreciation for our professionalism and excellent customer service means a lot to us. If you need any further assistance, don't hesitate to reach out. Thank you for choosing Blanka!

September 23, 2024

Patrick's dedication and knowledge is evident in the way he clearly communicates. He provided additional helpful information to help me get to where I want. His clear and positive guide through this site made my transition 10x easier! Im LOVING Blanka so far.

My Store
United States
1 day using the app
Blanka replied September 24, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you're loving Blanka and that our team's guidance made your transition smoother. If you need any further assistance, feel free to reach out—we're always here to help! Thank you for choosing Blanka!

July 28, 2024

the team from Blanka has been amazing! Friendly, quick and accurate help to get things organised and kick start my skincare venture. The products are high quality and the experience getting my brand on them has been seemless :)

Highly recommend!!

Foxx Skincare
Australia
About 2 months using the app
Blanka replied July 30, 2024

It's great to hear that you've had such a positive experience with Blanka! Your feedback is valuable and inspiring for anyone looking to start their own skincare venture. If there's anything else you need assistance with or if you have more details to share about your journey, feel free to reach back to us at hello@blankabrand.com and we'll gladly assist you!

October 7, 2024

Mae iss the best curtomer service agent I ever had to deal with. They are professional and theoir products are fantastic. Higjhly recomend them specially Mae.

GET FUNKY SHOPS - Funky Gifts For All Occasions
United States
29 days using the app
Blanka replied October 9, 2024

Thank you so much trusting our service! We're thrilled to hear that you had such a great experience with our customer service and it's wonderful to know you found the service professional and the products fantastic. Your recommendation means a lot to us, and we’re always here to help! 😊

August 14, 2024

The experience so far working with blanka is great and above all the account manager team is doing great and especially john in the team is taking really care of all the questions which i ask and is ready to help and reach back with no time

Hers & More
Canada
17 days using the app
Blanka replied August 15, 2024

It's great to hear that you're having a positive experience with Blanka, especially with the team. It sounds like they're doing an excellent job taking care of your questions and providing prompt assistance. If there's anything else you'd like to ask or need help with, you know where to find us. Thanks for using Blanka!

September 17, 2024

The Blanka team is amazing! Always attentive, proactive, and helpful. I recently worked with Mae and she was so kind and helpful. I will continue to grow with this company.

LS Aesthetic Studio
United States
5 days using the app
Blanka replied September 18, 2024

Thank you so much for your wonderful feedback! We're delighted to hear that our team has been attentive, proactive, and helpful during your experience. We're excited to continue supporting your growth, and we're always here if you need anything else. Thanks for choosing Blanka!

July 10, 2024

I just wanted to say Patrick has been a great help to day he answered all of my questions and helped fix my store its been a while since ive been signed in and he knew exactly what the problem was !

Geishadollcosmetics.com
United States
About 2 months using the app
Blanka replied July 12, 2024

That's wonderful to hear! It's great that our team was able to help you so effectively and quickly resolve the problem with your store. If you need any further assistance, feel free to reach back to us at hello@blankabrand.com and we'll gladly help you anytime. Thanks for choosing Blanka!

July 30, 2024

As a newcomer to this platform, I have discovered a variety of brands that offer cruelty-free cosmetics. Among them, Blanka stands out as my favourite. I have reached out to them with numerous inquiries and I must commend Mae for her exceptional service. Mae is not only quick to respond, but she also offers clear and friendly information that has been incredibly helpful.

Dreamy Naturals
Iceland
6 days using the app
Blanka replied July 31, 2024

Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that Blanka stands out as your favorite among the variety of options offering cruelty-free cosmetics. Your satisfaction is our top priority, and it's wonderful to know that our teams quick and clear responses have made a positive impact. Thank you again for your lovely review and for choosing Blanka. We look forward to continuing to serve you!