Reviews (257)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, user-friendly interface, and high-quality products. The support team, especially John, Patrick, and Mae, are frequently commended for their professionalism and swift assistance. It offers flexible membership tiers suitable for various business sizes, which helps in scalability and growth. Additionally, the app provides effective branding tools and educational resources that simplify complex concepts, improving the professional look and operational knowledge of businesses. Its expertise in dropshipping and quick resolution of issues related to shipments and customs are particularly valued, contributing positively to business growth. Merchants appreciate the quick problem resolution and express a desire for long-term collaboration.

April 28, 2024

The products are very good quality and the support team is amazing. I had an issue publishing my products and they were very helpful and quick to reply and resolved the issue. Thank you very much.

Truly Luxurious
United States
9 days using the app
Blanka replied April 30, 2024

Thank you for your positive feedback! We're glad to hear that you're happy with our products and that our support team was able to resolve your issue quickly and effectively. We appreciate your thanks and look forward to continuing to support you. Thanks for choosing Blanka!

May 13, 2024

i'm very satisfied with the service Blanka provides, Mae helped me alot and gave me outstanding support. I really recommend using Blank.

Yekta Cosmetics
Netherlands
17 days using the app
Blanka replied May 14, 2024

Thank you for sharing your experience! We're delighted to know that our team provided you with exceptional support. Your endorsement is greatly appreciated, and we hope to assist you again in the future. Thanks for choosing Blanka!

March 29, 2024

I love their Services especially Patrick from Blanka as he always provided exceptional service, swiftly addressing my concerns and ensuring a seamless experience. His professionalism and dedication exceeded my expectations. I highly recommend Patrick and the team at Blanka for outstanding customer service. Thank you, Patrick, for your exceptional assistance!

Warm regards,
Muhammad Saffi Ullah
CEO
Luxedesert

LuxeDesert
United Kingdom
About 2 months using the app
Blanka replied April 1, 2024

Making your experience seamless and providing you with exceptional service is our mission so you can expect to receive the same level of service whenever you need it. Thank you for choosing Blanka!

May 6, 2024

Mae helped me with a few issues I was having. I'm sure she is a representation of the entire team and she was phenomenal!!!! Very professional and patient and helped me with all my issues.

Beauty Euphoria
United States
2 days using the app
March 18, 2024

Besides having great products, customer service is really the best. Mae was very kind and prompt helping us with the right solution for the issue we had.

Every time we contact Customer Service with questions we get prompt help. And that is very much appreciated. It makes us feel we are not on our own, but we have a great team ready to help. Thank you so much for that.

Vershi World
Mexico
7 days using the app
Blanka replied March 25, 2024

You are certainly not on your own and you can absolutely count on us to help you in whichever way we can because we want you to succeed! Thank you for trusting our service!

March 20, 2024

Contacted the support team recently and Mae was so helpful. She is quick to respond and provided resolution to my query. Thanks Blanka, for the service :)

Zeal Nation
United Kingdom
5 months using the app
Blanka replied March 25, 2024

You're welcome! We're always happy to help and provide resolution whenever necessary. Thanks for using Blanka!

March 18, 2024

My name is caterina and I really appreciate the support I am getting from blanka cosemetics. I really appreciate it.

Thank you
Regards
Catering ferrarelli

My Store
Canada
About 2 months using the app
Blanka replied March 25, 2024

Thank you for the feedback and appreciation! We're happy to always give our best and support you however we can. Thank you for choosing Blanka!

April 19, 2024

Patrick et Lee , sont vraiment efficaces, ils répondent très rapidement aux messages via Blanka et les échanges ce font par email. Toutes les informations sont claires et bien détaillées. Ils sont à l'écoute c'est appréciable.Je suis très satisfaite du service client et des produits de qualité. Parfait

Cosi Beauty
France
5 months using the app
Blanka replied April 22, 2024

Thank you so much for your amazing feedback! We are happy to be able to meet your needs efficiently and promptly. Your satisfaction is our top priority, and we are glad that both our customer service and our products have met your expectations. Thank you for choosing Blanka!

March 28, 2024

I love it & I recommend this to everyone. I had some questions and Patrick helped me out so kindly.

Lenora Beauty Lounge
Canada
19 days using the app
Blanka replied March 29, 2024

Welcome to Blanka! We're happy we could help you and we look forward to working with you. Thanks for trusting our service!

May 26, 2024

Mae was very introspective and helpful.

Flora Facial
Canada
29 days using the app
Blanka replied May 28, 2024

Thank you for your kind words! We're so glad to hear that we were able to provide you with thoughtful and helpful service. We pride ourselves on our team's ability to support our customers effectively, and it's wonderful to know that we met your expectations. If you need any further assistance, please don't hesitate to reach out. Thanks for taking the time to share your experience!