Reviews (295)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its quality products and customizable branding options that enhance brand differentiation. They appreciate its user-friendly interface, flexible membership plans for scalability, and seamless integration that simplifies operations. Exceptional customer support, with staff members like John, Patrick, and Mae, is frequently commended for their responsiveness and efficiency.

November 3, 2024

May and the team are really helpful

Pexora
Qatar
9 days using the app
Blanka replied November 11, 2024

Thank you for the feedback! We're delighted to hear that the team has been helpful. We're here to support you and make your experience as smooth as possible!

August 14, 2024

she has been very attentive and very kind, I recommend her.

Mi tienda
Spain
2 months using the app
Blanka replied August 16, 2024

Thank you for sharing your feedback about our team and recommending us! We greatly appreciate you for trusting our service. Don't hesitate to reach back to us at hello@blankabrand.com again!

June 26, 2024

I don't even know how to put words the amount of time Patrick, John and Amy give you to help you in the best way possible. You literally get replies in seconds from them and I can't tell you how much it has helped me in building my beauty brand. I don't know if I could've achieved my dreams without their help.
This seriously is the best. app. ever. 100% recommending it to everyone as the experience is very smooth and they have a very kind approach to any kind of problem that you encounter, and help you solve it as easy as possible.
Thank you John, Patrick and Amy for helping me build everything I wanted as a makeup artist. And their integration system works seamlessly on side note:)
Again, no more words but the best. app .ever :)
Thanks for everything!:)

Laadalia Beauty
United Kingdom
About 2 months using the app
Blanka replied June 28, 2024

Thank you so much for your incredibly kind words and glowing review! We are thrilled to hear about your positive experience with our team cause your feedback means the world to us!

Our goal is to provide the best support possible, and it’s wonderful to know that our quick responses and seamless integration system have made a difference for you. We are committed to helping our users achieve their dreams, and your success is our greatest reward.

Thank you for recommending our app and for your trust in us. We look forward to continuing to support you and seeing your beauty brand flourish!

June 25, 2024

I am SHIZA Tareen, having a wonderful experience with Blanka, so professional and unique. John handles my account at Blanka. I would rate blanka as 5 Star.

Thank you John for your tremendous help in my dream project. I am fortunate to be able to witness and work amongst an industry expert such as you, Without your diligence, hard work, late nights, and early mornings I wouldn’t have been able to meet the all the challenges & deadlines. Excellent work!

I am always left astounded at the level of dedication and hard work John put’s in every situation. He have the power to rise above any task and deliver the best results and responds back in seconds.

His ability to handle a stressful situation brings a lot of insights into solving my unforeseen problems .For example we faced many hard situations with shipment & customs. John came up with a great solutions with an extra effort.
I must say his level of quality work remains unprecedented in your company.

The way you handled my inventory, shipping & branding and all showed resilience, experience, knowledge, and critical thinking. I would love to get your perspective on getting my brand stronger as we grow.

I believe John plays a crucial role in Blanka’s success, and with his professional help I would also like to succeed. It’s rare to come by employees who challenge themselves at work. I appreciate his work ethic and ability to exceed expectations to aid the both blanka & my success.

I would mark John with an outstanding performance. I ask like 10 Questions in a row and John responds to each query within seconds without getting annoyed. Sometimes I feel without John I wouldn’t have reached this far and I wish John to handle my work forever as no one could ever build such a strong connection with the brand like he did. My words can never be enough to praise his actions & tell how helpful he is when it comes to my brand.

Shiz Paisley London
Pakistan
5 months using the app
Blanka replied June 27, 2024

Thank you so much, Shiza, for your incredible feedback and for sharing your wonderful experience with Blanka! We are truly honored by your kind words. We're thrilled to hear that our dedication, expertise, and quick responses have made such a positive impact on your dream project. Your success and satisfaction are our top priorities, and we're delighted to have played a role in helping you achieve your goals.

Rest assured that we are committed to providing excellent service at all times and we're really happy to work with you cause your praise not only highlights our performance but also motivates us to continue delivering the best service possible.

Thank you for choosing Blanka and for your continued trust in us. We look forward to supporting you as your brand grows stronger. If you ever need further assistance or insights, you know where to find us. Thank you!

July 29, 2024

The experience has been fantastic so far and a special thanks to Patrick and Mae for providing their expertise and support during the glitches I faced while getting onboard with Blanka

The Bellissima Bloom
India
8 days using the app
Blanka replied July 31, 2024

We're glad to hear that you've had a fantastic experience with us! We're always happy to help you so don't hesitate to reach back to us anytime you need assistance. Thank you for choosing Blanka!

June 25, 2024

This truly was an amazing and quite pleasant experience. The customer service is absolutely incredible and Patrick whom was my go between person for the design team working to create my name plate. They all have done a phenomenal job working to get this done in a timely manner. Thank you so much for all you all have done!

Goddess Kiss Boutique
United States
3 months using the app
Blanka replied June 27, 2024

Thank you for sharing your amazing experience! We are thrilled to hear that our customer service exceeded your expectations. Our team is dedicated to providing exceptional service, and we're glad they could assist you in creating your brand plate in a timely manner. Your kind words mean a lot to us. Thank you for choosing Blanka, and we look forward to continuing to support you!

August 2, 2024

Really helpful team! :) great products , great quality photos. Can’t wait to get some samples!

My Store
United Kingdom
8 days using the app
Blanka replied August 5, 2024

Thank you so much for your enthusiastic review! We're delighted to hear that you find our team helpful and our products and photos of great quality. We can't wait for you to receive your samples and experience our products firsthand. If you have any more questions or need further assistance, feel free to reach out. We're always here to help!

June 19, 2024

Blanka has GREAT customer service! John is so responsive. Not only does he respond to emails in a timely manner, but he will also pick up the phone and call to make sure you, as a customer, have what you need.

Stephen Beauty and Cosmetics
United States
8 months using the app
Blanka replied June 24, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service and we're glad to know we provided you with timely and attentive support. We strive to ensure all our customers have what they need and feel supported throughout their journey with us. Your kind words are greatly appreciated, and we look forward to continuing to assist you in the future!

June 19, 2024

To be honest, I have only recently interacted with Blanka and have not even launched sales yet. But I want to leave a review about their support. The fact is that this is my first experience in ecommerce and I had a lot of questions, there were difficulties in setting up and so on. And I talked quite a lot with Blanka support. I would like to thank them for their responsiveness, speed of responses and truly desire to help me solve all my questions. And they were all resolved. I would especially like to mention Mae and Patrick with whom I communicated. They were interested in solving my problems. Thank you! I hope for productive cooperation!

Touch My Skin
South Africa
About 2 months using the app
Blanka replied June 24, 2024

Welcome to Blanka and thanks for the awesome review! If you need any more assistance as you continue setting up your ecommerce venture, feel free to reach out. We wish you the best with your launch! Thanks for choosing Blanka!

June 18, 2024

Patrick has been very helpful with my logo and brand plate issue! I would definitely recommend Blanka to others.

Falsho
United States
8 months using the app
Blanka replied June 20, 2024

That's great to hear! Thank you for your feedback. If you have any other questions or need further assistance, feel free to reach back to us. Enjoy using Blanka!