Reviews (295)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its quality products and customizable branding options that enhance brand differentiation. They appreciate its user-friendly interface, flexible membership plans for scalability, and seamless integration that simplifies operations. Exceptional customer support, with staff members like John, Patrick, and Mae, is frequently commended for their responsiveness and efficiency.

August 12, 2024

I am loving my experience with Blanka. Everyone is very helpful and makes my onboarding experience easy. There system is well designed and user friendly.

Thanks to Mae, Patrick, Lee and team .

CaBougieDo
United States
12 months using the app
Blanka replied August 14, 2024

We're thrilled to hear that you're loving your experience with Blanka! It's great to know that our team has been helpful and that the onboarding process has been easy for you. We take pride in our well-designed, user-friendly system, and we're glad it's working well for you. If you need anything else, we're here to help. Thanks for choosing Blanka!

October 25, 2024

So far, so great! The onboarding process has been exceptional so far. They are quick to respond to my never-ending questions. Patrick has been very professional and helpful! I can't wait to place my first sample order.

Jex
Canada
7 days using the app
Blanka replied October 28, 2024

Thank you for sharing your experience! We're thrilled to hear that the onboarding process has been smooth and that the team has been quick and helpful in answering your questions. It’s fantastic to know you’re excited to place your first sample order. We're here to support you every step of the way and can't wait to see your brand come to life!

September 26, 2024

The staff are great especially Patrick! Helped every bit of the way and confirmed before taking any decision! Love it!
Thank you Patrick ✨

Simona
United States
14 days using the app
Blanka replied September 27, 2024

Thank you so much for your lovely feedback! We're super happy to hear that our team was able to help you every step of the way. We always aim to keep things smooth and clear, so it’s great to know you had a good experience. Feel free to reach out again to us at hello@blankabrand.com cause we're always here for you!

September 4, 2024

Mae at Blanka was incredibly helpful. Her clear instructions made the setup simple, and she was quick to address any questions I had. I’m now confident my products are perfectly optimized. Highly recommend her for excellent customer support!

CYNDE
United States
27 days using the app
Blanka replied September 5, 2024

Thank you so much for your kind words! We're thrilled to hear that the setup process was smooth and that you felt well-supported throughout. Our team is always here to ensure everything runs seamlessly for you. If you have any more questions, don't hesitate to reach out again at hello@blankabrand.com.

September 29, 2024

MAE, was incredibly responsive to me all weekend and wrote me right back and easily resolved to my issue.

MadameWeathersby.store
United States
About 2 months using the app
Blanka replied October 1, 2024

We're so glad to hear that the support team was responsive and helped resolve your issue so quickly. It’s great to know you had such a smooth experience, and we're always here to assist whenever you need us. Thank you for choosing Blanka!

October 20, 2024

So far my experience with Blanka has been 5 star with special thanks to Mae for helping me throughout my brand creation .
Perfect for launching branded stores.

Esencia
United Kingdom
11 days using the app
Blanka replied October 21, 2024

Thank you for sharing your experience! We're thrilled to hear you've had a 5-star journey with us. It’s wonderful to know that the team has been there to support you throughout your brand creation. We're excited to see your branded store take off and are always here to help!

October 21, 2024

Really, a world class customer experience.

Keep up the good work!!!!!

Glamilea ™
Spain
About 1 month using the app
Blanka replied October 22, 2024

Thank you so much for your enthusiastic feedback! We're thrilled to hear you had a world-class experience with us. We'll definitely keep up the hard work, and we're always here whenever you need us!

August 2, 2024

Oh my goodness, John was helpful and we had so much fun figuring out my brand and customizing my experience. What a great line of communication. I learned so much about the company and how to utilize features that I was un aware of prior to our conversation. I am also looking forward to a long relationship with Blanka because of how John explained the structure to me. I Love Blanka!

House Of Libra Beauty
United States
5 months using the app
Blanka replied August 5, 2024

Thank you so much for your amazing review! We're delighted to hear that our team was not only helpful but also made the process of figuring out your brand and customizing your experience enjoyable. It's fantastic that you learned so much about our company and its features. We're excited about the prospect of a long and fruitful relationship with you. Your passion for Blanka means the world to us. If you ever need further assistance or have more questions, please feel free to reach out. We're thrilled to have you with us!

September 27, 2024

Love this app!! Patrick was such a big help with my brand plate!!!

Elysian Cosmetics
United States
About 1 month using the app
Blanka replied September 30, 2024

Thank you so much for your amazing review! We're thrilled to hear that you're loving the app and that the support team was able to assist you with your branding. We're here to help you every step of the way as you build your brand so feel free to reach out if you need anything else. Thanks!

September 15, 2024

Working with Blanka has been great this far especially communicating with Mae. She is prompt to responds and provides great feedback and advice regarding my account setup :)

VoirSkin
United States
About 1 month using the app
Blanka replied September 17, 2024

Thank you so much for your kind words! We're delighted to hear that our team has been prompt and helpful with your account setup. We're here to support you every step of the way, so please don't hesitate to reach back to us at hello@blankabrand.com if you need anything else.