Reviews (100)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for launching beauty brands, praising its white-label print-on-demand feature that eliminates the need for inventory. Its seamless Shopify integration and customization options for private-label partnerships are also valued. The customer service team is noted for their responsiveness and professionalism, enhancing the user experience. Merchants appreciate the user-friendly interface and proactive support.
Refine
-
By rating
its a great way to start your own Beauty Brand and the People who Work there are always really nice :)
Thank you for your feedback! 💕 It's good to know that you’re enjoying your experience starting your own beauty brand with us. 🌸 We’re excited to keep supporting you on your journey! Do not hesitate to reach out if you need anything!
So far, my experience have been fantastic and the products seem to align to what I want for my business. The team are approachable and they understand my problem and try their best to solve them as soon as they can especially Mae & Patrick.
Thank you for sharing your experience! We're so glad to hear that things have been going smoothly and that the products align with your business goals. It's really great to know the team has been approachable and responsive in helping with any challenges. We are always happy to help you and we wish you continued success on your journey!
Working with Blanka has been an absolute pleasure. From the very beginning, their team has demonstrated top-tier professionalism, responsiveness, and genuine dedication to helping small businesses grow. Whether it's product customization, order management, or answering questions, their support team is always quick, friendly, and efficient.
What truly stands out is their commitment to quality—not just in their products, but also in the service experience they deliver. They go above and beyond to ensure everything runs smoothly, and that kind of care is rare to find these days.
If you're a brand looking to build something beautiful and seamless, Blanka is the partner you want by your side. Highly recommended!
Special thanks to Mae for providing prompt support and going out of the way to make sure the client is happy. :)
Thank you so much for your incredible review! We're absolutely delighted to hear that your experience with Blanka has been smooth, supportive, and fulfilling. It’s our goal to provide both high-quality products and top-tier service, and your kind words reaffirm that we’re on the right track.
We’re especially glad to know that the support team has made a positive impact on your journey. We're honored to be part of your brand-building experience and look forward to continuing to support your growth. Wishing you continued success and thank you so much for choosing Blanka!
Uninstalled the app within the free trial period and they still charged me at the end of it
Mae has truly made this process amazing. Very willing to help and follow up. Made this a great experience
Thank you for your kind feedback! We're so glad to hear that your experience has been a great one and that the support you received made the process smooth and enjoyable. We're always here to help and support you as you grow your business!
Exceptional service.Very helpful team.
Thank you for choosing Blanka! We're glad to hear you've had an exceptional experience. The team is always here to support you whenever you need it.
I'm thoroughly impressed with Mae's exceptional representation, facilitating seamless communication and consistently prioritizing customer needs. The website's intuitive design makes navigation effortless, and the customer support team – particularly Mae – provides unparalleled assistance, promptly addressing any questions or concerns
Thank you so much for your wonderful review! We're delighted to hear that you've experienced seamless communication and found our website intuitive and easy to navigate. It's great knowing our customer support has met your needs promptly and effectively. We're always here to help and look forward to continuing to support you!
Fulfillment time is slow, which is to be expected. But it’s not a few days, it’s at least a week+. And, they often make products out of stock, but then those out of stock items appear in the order anyway and you can’t manually remove them. The application is inefficient. Wasting our staff time and customers time. 2 stars because we didn’t find better alternative yet. Please improve your software so we can delete or update review.
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how important fulfillment times and inventory accuracy are to your business, and we’re actively working to improve these areas even more. Your concerns about the inability to manually remove out-of-stock items is well noted on our end and while you can remove out-of-stock items from you Shopify admin, you'd be happy to know that we are currently working on an in-app feature as well to make it more convenient for you.
We truly appreciate your patience as we continue to enhance our platform and provide a smoother experience. If there’s anything we can assist you with in the meantime, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re committed to improving. Thank you for sharing your thoughts.
Good service, Patrick is a big help.
We appreciate your feedback! We're glad to hear you had a positive experience and felt supported throughout. Patience and clear communication are what we strive for. Thanks for choosing Blanka!
Andie at Blanka has been absolutely amazing. He’s gone above and beyond to answer my questions and support me as I grow my business. I’ve genuinely felt cared for and supported every step of the way, which is rare to find in a supplier. It’s clear that they have your best interests at heart, and they do everything they can to help you succeed.
The products themselves are also outstanding, I have just placed a personal order because I love them so much. If you’re starting or running a makeup or skincare business, I couldn’t recommend Blanka more highly.
We're always happy to help you and you can rest assured that we'll always do our best to make sure that your experience with us is always satisfactory. Thank you so much for using and trusting our service!