Reviews (1,753)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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le support client et sympa et il mon bien soutenu pour régler le problème de langue au top lol .....
Salut,
Merci beaucoup pour vos commentaires incroyables! Nous sommes ravis que notre équipe d'assistance ait pu vous aider rapidement ! De plus, nous sommes ravis de savoir que BON est devenu une partie de votre magasin ^^
Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com, n'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.
Tous mes vœux,
Liam
L'équipe BON.
Support was excellent! My rep Anna provided me with all the answers to my questions and was very polite and professional. Thank you Anna for all of your help! I highly recommend this app.
Dear Novelties by Design team,
Thank you so much for leaving us such detailed feedback! It's very kind of you to let us know the things we need to do to make BON suits your needs better ❤️
Please allow us to clarify again regarding the issue: the slow-speed loading in-app you’ve encountered on 17th May is at BON’s responsibility, and this is not due to your Internet line. We had explained this straightforwardly and clearly in the previous emails. However, I’d love to clarify again in order to prevent any misunderstandings between us.
Now that the above issues were successfully resolved by our Dev team on 18th May, kindly help us check again and please let me know if there are any problems. Besides, 24/7 customer support is on the way to being launched soon, to ensure timely assistance.
Looking forward to your reply,
Mia
BON team.
Anna was absolutely amazing! She helped me get set up, answered all my questions and even was able to add a few extra's to help me get started. IF you don't have Bon Loyalty you are truly missing out
Dear Butterfly Valley 🦋,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna was really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future 💖
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
BON is an amazing app. I had a quick response from support, and they have an astonishing team! Compared to the rest of the loyalty reward apps. BON easily is the best in my opinion. There are lots of options for customers to earn and spend points. Customizability is vast compared to the competitors. Unlike all other apps, they are NOT greedy and ask for 400$/month for customization. Easily, the best rewards app available!
Dear Search-N-Ship,
Thank you so much for your kind words! Your review really made our day! :D Our team are in cloud-9 to know that you're enjoying our app and services! We're glad to know that our various features and customization can help contribute to your growth. Dedicated merchants like you are a powerful motivator for us to move forward and improve BON. Looking forward to our fruitful cooperation!
If you have any other questions, feel free to contact us via live chat or email at help@bonloyalty.com.
Cheers, and wishing you a Happy New Year!
Best regards,
Mia
BON Team.
I really happy that they are helping me to solve the problem. I appreciate it. Best service. Thank you.
Greetings Sparkle Create Jewelry✨,
We're also really happy to know that you've enjoyed your experience with our support team😊 Thank you for this lovely feedback, it truly brightens up our day! We are always trying hard to provide our beloved merchants with the best service, your feedback is a huge motivation for us to keep up the good work.
In case you need help, we're always here via live chat and email at help@bonloyalty.com.
Cheers,
Mia
BON Team
Einfache Installation, macht spass damit zu Arbeiten, gute Integration auf das eigene Branding, Support ist Schnell, hilfreich und Lösungsorientiert.
Fast Installation, it makes fun to work with! Good Integration in our own Branding. Fast & helpful Support!
Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with us. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up.
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team
The app is very powerful and fits the needs of sellers very well. At the same time, the professional customer service Daisy helped me solve many problems. I recommend it.
Greetings urgarment team
Thank you so much for your awesome review😊, I'm glad that Daisy has been able to help you promptly! She would be really excited when reading this:) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
The App is very simple and the Anna from customer service is amazing, she helped me get started with this loyalty program and unlocked several of the features for me and gave me a few suggestions to improve my site! :)
Greetings Giftinum,
We are so glad that our team, especially Anna has been able to support you promptly and sharing with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
The app is easy to use, and super recommended for shop owners who want to maximize profit through loyal customers and referrals.
Thank you for your glowing 5-star review. Your kind words have truly made my day, and I can't thank you enough for taking the time to share your positive experience.
Customer feedback like yours is incredibly valuable to me and my business. It not only motivates me to strive for excellence but also helps potential customers gain trust in BON app. Let us know if there is anything else we can help!
Liam
BON team
So far this app is super easy for the not tech savvy persons and very easy to use. I can wait to have it fully functioning. Daisy has been online with me from me signing up to me completing. Customer Service is excellent.
Hi there,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services^^ Our team and Daisy are so glad that you found the app user-friendly for you to use, as it's always been one of our main goals when developing BON. Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Liam
BON Team