Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

June 30, 2022

Easy to use app, visually appealing and a very supportive and responsive team. definitely recommend.

Sunnah Currency
United Kingdom
5 months using the app
BON Loyalty replied July 4, 2022

Dear Sunnah Currency,

Thanks a lot for such kind words! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us ❤️

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

September 26, 2022

Great App! Looks good, easyto customize and great support! Very fast and helpfull! So my rate: 5 Stars

Pomppastore-and-more
Germany
5 months using the app
BON Loyalty replied September 28, 2022

Greetings Pomppastore-and-more,

What a wonderful review! This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

October 15, 2022

This app is amazing and so easy to use. When I had a question, I entered chat support and spoke with Emile. She was so knowledgeable and very helpful in all aspects of getting me set up. The customer service is on point, and I am already much happier using this app than I was with my previous loyalty program! Thank you so much Emile, you're the best!

Last Chapter Boutique
United States
5 months using the app
BON Loyalty replied October 17, 2022

Hello Last Chapter Boutique,

We really appreciate the time you took to write such a detailed review! Emile and our whole team are encouraged to work harder to fulfill all your requests with the Loyalty App.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

April 26, 2022

I just started with this app and so far the customer service has been fantastic. I had a question and chatted with Daisy about getting a brandmark removed since there didn't appear to be an option. Without question the team jumped in and had it removed. They verified with me to make sure everything looked right and said to come back with any other questions. I didn't know where to begin with a rewards program while starting a new business so I am very happy BON and Daisy have been so great thus far.

La Bella Vie
United States
5 months using the app
BON Loyalty replied April 27, 2022

Happy Wednesday La Bella Vie🎉

Please accept our sincerest gratitude for your thoughtful and detailed review. Daisy was happy reading your lovely words. When we receive such positive reviews, we could know that we have done a good job and our app is contributing. Thank you so much once again!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team

February 2, 2022

This app is the perfect solution for my small business! The support and set-up assistance from Emile was fantastic -- I got responses lightning fast, and was up and running in no time! So pleased to have found BON and I would highly recommend -- incredible service and value!

Aquelarre Shop
United States
5 months using the app
BON Loyalty replied February 2, 2022

Hi Aquelarre Shop,

We are also really pleased to have you as one of our beloved customers too😊 Million thanks from our team, especially from Emile❤️ Let's accompany each other for a long time ahead!

Don't hesitate to contact us via chat or email at help@bonloyalty.com whenever you need help. Your satisfaction is our pride and joy!

All the best,
Mia
BON Team

February 21, 2022

This a great app and Emile was helpful in helping me to set up my account. I recommend this app to everyone

Modern Home Zone
United States
5 months using the app
BON Loyalty replied February 21, 2022

Happy new week to you Modern Home Zone's team 😊,

Thanks a ton for writing us such a fantastic review! Emile was so happy that she could provide you with prompt support - and is the best compliment ever. Thank you too, for your kindness and for recommending us to Shopify's community!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

August 31, 2022

So far, so good! I setup a test email account to see the welcome email and rewards. I will revisit this review after continued use. Emiline helped with brand removal on the widget; she was awesome!!!

Daisy & Mabel Organics
United States
5 months using the app
BON Loyalty replied September 2, 2022

Dear Daisy & Mabel Organics,

We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers. Emile was on cloud nine when reading this loyalty review of yours😊

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

November 20, 2024

Bon is a Great app for loyalty. The support team is always helpful and so kind. Totally recommend.

Oliva
Brazil
August 24, 2022

The app is really useful to our store , it helps a lot to our relationship with customers. And the technical supporters work fast and can solve the problems within hours. Emile is a friendly and nice service,she mostly can helf me deal with all my requests.

Asienmarkt
Germany
5 months using the app
BON Loyalty replied August 27, 2022

Dear Asienmarkt,

We are so grateful for your review. Thanks for sharing your rating with us and the community

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

Edited July 22, 2022

The team at BON Rewards has been AMAZING!!! They’ve worked with me for hours today to get my program set up and to provide we with the information and support needed to accomplish my goal! Cara was absolutely amazing as well as the two reps before her. Thank you all so much!

Fatbaby’s
United States
5 months using the app
BON Loyalty replied July 23, 2022

Hi Fatbaby’s team,

We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us, and especially Cara, to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.