Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

December 2, 2022

Anna was great in helping me get my account set up! This was so fast and easy. One of the best apps I've used on Shopify!

TheMotherland.Online
United States
2 months using the app
BON Loyalty replied December 2, 2022

Hi TheMotherland.Online,

Thank you so much for your review! We are all so happy that our app and especially Anna - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝

Best regards,
Mia
BON team

February 26, 2022

Works very well. easy to use and no problems. Support is very easy going and friendly. I would recommend using :)

killashops-gourmet-coffee
Canada
2 months using the app
BON Loyalty replied February 28, 2022

Happy week to you, killashops-gourmet-coffee's team,

Thank you, from the bottom of our hearts, for sharing your experience with BON! It will definitely help other merchants as it already helped us as a great motivation to try harder and make your experience with us even better 💐

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

October 30, 2021

Personally, it was one of the best services I've ever received.
They politely asked my wishes and tried to fulfill them.
Even if it's free.
Functionally, I've tried all the similar apps in Shopify to find what I'm looking for, but nothing like this one.
Overwhelmingly simple and performance-wise, it has everything you want.
Just no words needed. You will understand what's mean it is if you use it. highly recommend.
Looking forward to the next app they will create. Please contact me when it is made. I will use it right away.

peachkpop
South Korea
2 months using the app
BON Loyalty replied October 30, 2021

Good day to you peachkpop!

We are so glad to see you go on board with BON Loyalty app. Thank you very much for your gorgeous review! We are happy to know that you like our app and support services. It would be our pleasure to have you with us in our next apps <3

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com.

Cheers,

Mia
BON team

April 9, 2022

I have been on a search for an app with the features that I needed to create a loyalty program. BON has everything in one place. The app is very user friendly and if you don't grasp things as easily. You have support there to help. I was flying through the setup at midnight. Emile popped in and introduced herself, shared a nice conversation. She also pointed out some suggestions to make the app easier to find. She was really a great help. I can't wait to really see the app in action. Thank you for seeing a need and creating the solution to it. New app with a great team and big goals that they are crushing.

Beyond Beautiful Bling
United States
2 months using the app
BON Loyalty replied April 9, 2022

Greetings Beyond Beautiful Bling 💗

We are so glad that our team and Emile have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

February 17, 2022

So far, Emile has been amazing. She was so helpful in assisting with my many questions! Great job Emile! I am looking forward to using this app

FortySix and Five Boutique
United States
2 months using the app
BON Loyalty replied February 17, 2022

Greetings of the day, FortySix and Five Boutique!

Thank you very much for sharing your experience 😍 Your kind words bring a smile to Emile's face. It's so great to have you with us and we hope our app could help you build a community you expect.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards,
Mia
BON Team.

Edited August 27, 2023

Great app, especially for businesses that don't know much about tech.

We wanted to know how the app works and how to start putting it into action. They are always able to answer all of my questions and address my concerns. Genie answered quickly and gave us tips on how to use the app more effectively.

Thank you so much!

Acrysty Co.
Singapore
2 months using the app
BON Loyalty replied July 11, 2023

Hi Acrysty Co.

Our team, especially Emile, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team 💓

December 21, 2021

For a free app, you really can't ask any more than this.
Support is also super fast and friendly. Set up my program in no time.

Pawbun
Vietnam
2 months using the app
BON Loyalty replied December 21, 2021

Hi Pawbun,

As BON's mission is to help merchants grow their business, we couldn't be happier when we read your review! We will work tirelessly to improve our app and make it exactly what you need for your business.

We're so glad we've got the chance to support you. Please feel free to contact us via our live chat or email us at help@bonloyalty.com if you need any further assistance.

Cheers,
Mia
BON Team.

November 26, 2022

This app is perfect if you need a customer loyalty program for your business on shopify. I had an inquiry and the customer service rep, Cady, was there for me and quickly answered my calling and solved my concern.

Bravehardt Brand
United States
2 months using the app
BON Loyalty replied November 27, 2022

Good day to you Bravehardt Brand,

Thank you so much for this amazing review. I'm delighted to hear our app's features and service - by Cady - were provided in a timely manner. Our support team was extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 26, 2022

Best customer support ever see! go on!
Now setting up - everything looks great and easy to work with

DziBit
Ukraine
2 months using the app
BON Loyalty replied November 27, 2022

Greetings, DziBit team,

We are so glad that you are happy with BON and our support team. Thank you so much for leaving this amazing review, it truly motivates us so that we can work tirelessly to improve our app every day.

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

March 4, 2022

I totally enjoyed using this app. It felt like Emile and team Bon loyalty Points were on a rescue for me! It was my first time using any loyalty program and the developer & client support made it so easy for me to understand how to make it program functional. By chance Emily could help me out during the weekend when they were supposed to be offline. It truly helped me a lot and no words can actually define this because I was working on a lot of other things and had a lot of pressure! The entire team's patience was a relief for me to be having this app added for the first time. I have had an amazing experience setting it up! Thankyou everyone!! Emile, Daisy & Dean thanks again!

Kamakhyaa
India
2 months using the app
BON Loyalty replied March 4, 2022

Good day to you Kamakhyaa,

Thank you so much for your thoughtful feedback, it truly made our day🥰 We all understand that customers have a crucial part in our development plan, as our ultimate goal is to make BON exactly what you need for your business. That's a reason why we put customer care as our highest priority, and your satisfaction is very meaningful for us, it encourages us to keep going strong😊 Thank you one more time from the bottom of our hearts, especially for Emile, Daisy, and Dean!

If you need our support, we're always here for rescue via live chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team.