Reviews (1,752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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Update 6/7: These guys have continued to give me the most amazing, personalised service to configure to help me config the app to perform exactly as desired. Every time I ask them a question, they say 'we can do that for you'. It gives a smile every single time. The app does exactly what I need it to do, and Emile and the dev team have been so helpful in ironing out some minor installation issues, because of custom code in my theme. Great work guys, looking forward to using this product into the future
Hi Butcher Baker Grocer,
We and Emile have such a pleasure for us to work with a great customer like you! We value the trust merchants put into us and we are happy you have noticed it ✨
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
App is fantastic! Its so easy to set up and fully customise! Joy from support was super good and answered all my enquires in no time at all even was 4 am her time! Definitely happy with this app!
Hi MYBEAUTIGLOWS,
Our team is so incredibly grateful that you are making your impact and probably opening doors for our future customers - with this wonderful feedback 😊 Besides, it’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team, and Joy, always go above and beyond to perform great and fast service. Thank you for letting us know that we do our job well!
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Very easy to use. Ratings do not lie. Also, customer service from BON is responsive and quick. Anna welcomed me to the app and was very helpful. Thanks again Anna!
Hi Vibesinorbit,
Thank you so much for your great feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future. 😘
If you need us, feel free to reach out to us via chat or email at help@bonloyalty.com.
Best regards,
Mia
BON Team
amazing support! They helped me immediately with everything and I found everythin I needed in the app.
Thank you for a lovely review !💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise!
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
Easy to use and great assistance from Daisy and cara. Set up early for free !!! Highly recommended!!!
Hello Islaholahk,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app and support agent, Cara and Daisy! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
It is very easy to use! But, recently, I’m having problems with points not being updated. I contacted them about it and their customer support is quick and great! But, it happened twice already.. I hope it won’t keep happening again :(
Dear Building Roots PH,
Our team truly appreciate your detailed and thoughtful feedback! We're so glad that you notices our easy-to-use interface. Eventually there will be a slow update regarding the points amount. But please rest assured that you - and our beloved merchants - deserve the best support ever! Your precious support motivates us to keep on developing the app and providing better services to our precious customers.
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
This has been so easy to use I would definitely recommend this, especially for the 1 on 1 help I received from Anna, she was great!
Good day to you Pure by Mindi team,
Thank you so much for your awesome review! Anna would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Warmest regards,
Mia
BON team
Very simple to set up and customize to match my branding. Emile was quick and helpful when responding to my questions. I've tried other loyalty apps and this one seems far more cohesive with my shop and less point based and gimicky. I was able to make it do direct discounts for my customers in a way that will be beneficial to them.
Happy Wednesday Thread Theory team
Thank you from the bottom of our hearts for your thoughtful feedback 🥰 Simple and flexible app is what we're aiming at to meet your needs every day. Emile told me your design was fantastic and I definitely agreed!!
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
Anna was very helpful in helping me navigate the app.. thank you
Dear Growing Roots HGS,
It's wonderful to know that you had a 5-star experience with Anna and our Support team. 😃 Thank you for your support and for taking the time to share your feedback.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team
Top app with a fair price ! Awesome support ad reactivity from the Bon's team !
Hi Beau-Fils
Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team, especially Emile, are jumping of happiness to see such a dedicating review from a customer like you. Looking forward to the opening.
May you have any further requests, just chat with us or email us at help@bonloyalty.
Best regards,
Mia
BON Team.