Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, customization, and smooth integration with Shopify and POS systems. They value its customer engagement features like reward points and birthday points. The user-friendly interface, extensive rewards selection, and responsive customer service are key benefits. It offers a free plan suitable for small businesses and a cost-effective paid plan. The multilingual support is also appreciated. Merchants report that the app has positively impacted their operations and customer engagement.

March 31, 2022

Ottima applicazione per il servizio di punteggi fedeltà, la consiglio moltissimo perchè è un bel servizio per conquistare clienti

Artyexpress
Italy
9 minutes using the app
BON Loyalty replied March 31, 2022

Caro Artyexpress 💜

Grazie mille per aver condiviso la tua esperienza con i servizi di BON. Significa davvero il mondo per noi. Farò in modo di passare questo al team di supporto per fargli sapere per continuare il lavoro straordinario. Auguri alla vostra attività e speriamo di accompagnarvi con voi in questo viaggio.

Per ulteriori richieste, non esitare a contattarci tramite chat dal vivo o e-mail a help@bonloyalty.com. Sei sempre il benvenuto qui.

Saluti,
Mia
BON Team

October 25, 2022

Top app! Op deze manier kan ik mijn klanten aansporen tot (meer) verkopen en ze belonen. bedankt BON!

NUNC8
Netherlands
8 minutes using the app
BON Loyalty replied October 25, 2022

Hallo,

We zijn erg dankbaar voor uw beoordeling. Bedankt voor het delen van uw beoordeling met ons. Als je meer hulp nodig hebt, neem dan gerust contact met ons op via livechat of help@bonloyalty. We zijn er altijd om je te ondersteunen!

Vriendelijke groeten,
Mia
BON-team.

October 21, 2022

Very easy to set up and use, get on the plan, customer sign ups on a rewards program start right away

Club Vest Biker Motorcycle Apparel & Accessories
United States
7 minutes using the app
BON Loyalty replied October 23, 2022

Dear Club Vest Biker Motorcycle Apparel & Accessories,

Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

July 30, 2022

This is an amazing app! it really does more than expected. Easy and free, we really enjoy working with it ! thank you

GLOW55
Lebanon
4 minutes using the app
BON Loyalty replied August 1, 2022

Hi GLOW55,

Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

December 4, 2022

Love the ease of use and the guide through the app. Would recommend for anyone with a business looking to expand customer base.

Big Horny Ranch
United States
4 minutes using the app
BON Loyalty replied December 5, 2022

We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Please reach out to us via the Chat widget or our Support mailbox 📫 Help@bonloyalty.com if you have any other requests!

Have a wonderful day 🥳
Mia
BON team

April 2, 2023

Excellent customer service with fast response! I was assigned to an agent named Cara and she was ever so helpful and patient in showing me how the app works for first-timers like me. When setting up and editing the activities/rewards, there are a few glitches here and there. But still, the app itself is not bad. You can set up and customise it to the ways you wanted. Would recommend!

All Day Aesthetics Supplies
United Kingdom
About 1 hour using the app
BON Loyalty replied April 2, 2023

Hi, Me, Cara and the entire BON team are so delighted to receive your warm compliments on the quality of our service. With 24/7 Chat Support system and the enthusiasm at work, we always try to respond in seconds and support users with any questions/requests.

However, we always set high standards to ensure that the app is designed with the utmost care, and that the app works well in different conditions. Can you describe in more detail to me about the "glitches" you have encountered while using the app? We look forward to assisting you, to ensure the best user experience.

I'm looking forward to hearing form you. Thanks!

Edited June 9, 2022

Amazing app with excellent User interface and dashboard. I had a question on the rewards and Emile from customer service team did an amazing job in clarifying it. Only thing was that I was unable to choose multiple collections when my customers redeem their points and so I am unable to use this app. Hope this will be available in the future release. All the best to the entire team!

Bliss Tree GA
United States
32 minutes using the app
BON Loyalty replied June 13, 2022

Dear Bliss Tree GA team

Thank you for your detailed and thoughtful feedback 😊! Emile and the whole BON team appreciate your time trying us and giving us a wonderful suggestion about multiple collection feature. We do acknowledge that there are many things we need to improve to make BON best suit your need and we'll work tirelessly to do that.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

July 7, 2022

I have only just installed this app, and it was really easy to customize to suit my brand. I ran into an issue with one of the earn features, however the customer support team was stellar, and they explained clearly what was wrong, it was 100% user error. But they got it running for me and were amazing. The app is really cohesive on the site, the widget is visible but subtle on my site, it looks amazing. The interface is easy, and again, I need to say the support team is amazing. For a free app, it's is unbelievable.

Noella & Co
Canada
BON Loyalty replied July 8, 2022

Hi Noella & Co,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

January 31, 2024

Right4Paws
India
6 months using the app
BON Loyalty replied February 20, 2024

Hello Right4Paws

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

April 21, 2024

Chunks repas DME
Canada
11 days using the app