Reviews (1,729)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

April 24, 2022

BON is straightforward and easy to set up! Daisy was extremely helpful in answering my questions and provided visuals to guide me along. I was surprised that the support is in real time and replies were VERY prompt as well. Looking forward to build my customer rewards program with Bon!

cristalestory
Singapore
2 days using the app
BON Loyalty replied April 25, 2022

Dear cristalestory,

On behalf of all members of our friendly team, thank you for such kind and warm words addressed to us! We were very pleased to read your sincere review. It is very respectful that you appreciate two of our most important goals: a user-friendly interface and promptly support service❤️

If you need help, we're right here via chat and email at help@bonloyalty.com. Thank you so much!

Cheers,
Mia
BON Team

December 6, 2022

100% Recommend this app I'm so happy i came across it! It has everything your looking for when bringing your customers a loyalty reward program! Super customizable makes it blend so well with your brand.
The steps on adjusting it to your needs are super simple and detailed it won't give you a headache trying to figure it out everything is right there clear to understand and practical.

Also there customer service is AMAZING! Daisy has helped me out since i got the app she's so sweet She does such an amazing job on resolving your issues/questions in no time!

Shop MJ Bella
United States
2 days using the app
BON Loyalty replied December 6, 2022

Hi ^^

Thank you so much for your review! We are all so happy that our app and especially Daisy - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝

Best regards,
Mia
BON team

Edited October 28, 2021

L'application est gratuite et très complète! Je l'utilise pour proposer un programme de fidélité sous forme de points et de récompenses pour mes clients. Le service client (notamment Sunny) est très réactif et sympathique! JE RECOMMANDE!!!

Perksclothing
France
2 days using the app
BON Loyalty replied October 30, 2021

Bonjour Perksclothing,

Merci beaucoup pour votre super avis ! Sunny était tellement excité en lisant ceci. Merci de votre confiance en BON Loyalty ! Nous travaillerions plus dur pour développer de nouvelles fonctionnalités et améliorer notre équipe d'assistance afin de mieux vous aider dans votre entreprise.

Nous ne sommes qu'à un message via le chat en direct ou l'adresse e-mail help@bonloyalty.com. Votre satisfaction est toujours notre fierté et notre joie!

En fait, je ne peux pas parler français, j'utilise donc Google Translate. J'espère que vous comprendrez mes remerciements :)

Have a great weekend!

Mia
BON team

Edited December 4, 2022

Super fácil de usar e configurar , suporte fantástico , Obrigado Anna and Cady pela disponibilidade , You are the Best . Daria 10 ou 100 estrelas

GEEKSHOP.PT
Portugal
2 days using the app
BON Loyalty replied December 2, 2022

Olá GEEKSHOP.PT!

Muito obrigado pela sua revisão incrível! Suas belas palavras nos motivam muito! Graças às suas amáveis palavras, estamos tentando o nosso melhor para contribuir para o seu sucesso.

Se você tiver qualquer outra dúvida, basta conversar conosco ou enviar um e-mail para help@bonloyalty.com.

Saúde,
Mia
equipe BON

June 20, 2022

Awesome app, easy to set up & is what I was looking for. Would highly recommend - Thank you, Joy, for your quick response & help!

Modesty n Mind
United States
1 day using the app
BON Loyalty replied June 23, 2022

Dear Modesty n Mind,

It felt great to find out that we could live up to the expectation you had for the company. Your satisfaction was reflected in the wonderful review you had written for us.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

September 8, 2023

APP más que interesante para crear un programa de fidelización y de referenciados. Además de su precio versus a sus funcionalidades, el soporte es magnífico. Tu ve un pequeño problema y Anna lo soluciono perfectamente, estando atenta a mi durante más de 30 minutos. Sinceramente, ya tengo APP para fidelizar a los clientes.

El Asador en tu Casa
Spain
1 day using the app
BON Loyalty replied September 12, 2023

Gracias por tu resplandeciente reseña de 5 estrellas. Tus amables palabras realmente han alegrado mi día, y no puedo agradecerte lo suficiente por tomar el tiempo para compartir tu experiencia positiva.

El feedback de los clientes como el tuyo es increíblemente valioso para mí y mi negocio. No solo me motiva a esforzarme por la excelencia, sino que también ayuda a los posibles clientes a confiar en BON app.

Liam
BON Team

September 3, 2022

Great Rewards app that is easy to setup and use. Daisy and Bon from support were extremley helpful as well.

Sensory Kingdom
Australia
1 day using the app
BON Loyalty replied September 8, 2022

Hello,

Thank you for taking the time to share this positive rating! We will make sure to share this with the whole team to let them know to keep up this amazing work.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

September 21, 2022

this app is great. you can customize your loyalty program easily and quickly. this application can be used in the language you want. This is exactly what I was looking for. you have a range of choices to customize your loyalty program. moreover, the service is excellent. they answer you the same day and do a great job

La Perle Sucrée
Canada
1 day using the app
BON Loyalty replied September 23, 2022

Thanks a ton for writing us this lovely review, La Perle Sucrée! 😍

Our team is always there for you in case you need any assistance. For you to describe BON as easy to use and efficient - is the best compliment!

Thank you too, for your kindness. 💖 Our assistance does not have an end. We are always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Yours sincerely,
Mia
BON Team

July 10, 2022

I have just installed this app and it has been a breeze! So straight forward and it’s FREE. Does everything I need. Anna has been readily available to help with anything needed and is super friendly. Thankyou!

Boho Bungalow - Your Lifestyle Boutique
Australia
1 day using the app
BON Loyalty replied July 11, 2022

Hi Boho Bungalow - Your Lifestyle Boutique,

It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

June 12, 2022

I had another app before and after migrating orders from another system to Shopify, the app created rewards for all those old orders. I understand this could have been a normal and expected glitch in the system, so reached out to them and waited for days to get a resolution, so I went to try and find a new app and after trying Bon I decided to keep it, especially after trying to reach out to them and seeing how quickly they acknowledge and reply to any issue you may have. Highly recommend them!

BK Hobbies
United States
1 day using the app
BON Loyalty replied June 14, 2022

Dear BK Hobbies,

Our team is all grateful to have you with us and it is always our pleasure to support you. Thank you for your thoughtful feedback! We acknowledge that there are many things we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via live chat or email us at help@bonloyalty.com.

Best regards,
Mia
BON Team.