Reviews (1,729)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.
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So I'm still new to this app and discovering how to set it up, but the help that Anna provided from the start was very much appreciated :)
Dear Power House,
Taking the time to leave such a great review about our app and Support service, has really made our day 💕🙆! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Loyalty program.
If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!
Liam
BON Team.
App has many great features, especially the speedy customer support! Emile was great in helping us set up the app and responding to our queries.
Hi Forbidden Hill,
Allow me, on behalf of our team, to thank you for such kind and warm words addressed to us 😊 We and Emile were very pleased to read your amazing review! It is lovely to know that her prompt support has impressed you 💐 We will do our best to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
Bon were really helpful in smoothing the transition from another loyalty app that we had been using. Their chat/support system was very consistent and fast over the 2 days of our transition.
Good day!
Thank you so much for leaving us such an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com. Your satisfaction is always our highest priority!
Best regards,
Mia
Just starting to use the app, it's user friendly and a lot of customisation.
The customer service was great. Daisy was helping me to set up, she responded very fast and gave me the information more then i asked.
Good day!
Our team is so thankful for your opinion, this is valued greatly and it really motivates us. We're happy that you can get prompt support from Daisy, and we'll definitely work harder to provide more features and a satisfactory standard of service to you!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance 💪
All the best,
Mia
BON team
I just set up the BON Loyalty Rewards App and needed some customization done. I got on chat with Anna and she was able to help me out quickly and friendly too, nice to chat with! This app is very user friendly, easy to use and set up.
Dear Karlyn B Designs,
Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you :) We're so glad that she has been able to help you promptly. User-friendly interface with various customization options are always our goals when developing the app, and we can't be happier when we know you like them!
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Amazing customer service! The app is super easy to set up and has more features than any of the other loyalty apps in the same price range. I'm very happy with everything.
We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
C'est toujours formidable d'avoir le soutien d'une application en ligne comme celle-ci. Lorsque j'avais un problème ou une préoccupation, Anna était là, prête à trouver une solution et je ne la remercierai jamais assez.
Bonjour Double Moon,
Cet avis a fait notre journée! ✨ Nous sommes ravis que vous appréciez notre application et nos services ! Merci beaucoup pour tes mots gentils. Si vous avez besoin d'aide, n'hésitez pas à nous le faire savoir. Notre équipe est toujours là pour vous aider.
Si vous avez besoin d'une assistance supplémentaire, nous vous attendrons toujours sur le chat en direct ou sur help@bonloyalty.com.
Meilleures salutations,
Mia
L'équipe BON
Excellent customer support! Daisy helped me to remove the watermark. I sent a request out of working hours but they replied to me immediately. I recommend it 100% because for now, it's the best app on the market.
Dear Lòra Skincare,
Learning about the pleasant experience you had with our app was really confidence-boosting. Our Dev team and Daisy will strive to live up to your expectations in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Liam
BON Team.
Beautiful app and standout customer service. Their Support team is Pro-active and ready to run the extra mile to help improving your store. Cara provided us with an excellent onboarding process, walking us step by step through all the App's functionalities. She exceeded our expectations proposing improvements customised to our needs. 100% Recommended
Hi there!!! We just had to take a moment to send you a virtual high-five and a heartfelt "thank you" for the amazing 5-star review you recently left us. 😄 Your positive feedback truly made our day!
It's customers like you who keep our passion alive and motivate us to keep going above and beyond. Knowing that you had such a fantastic experience with Cara warms our hearts and tells us we're on the right track. Let us know if you need further assistance! We can't wait to hear from you!
Liam
BON team
So far so good. I've had the app for about a day now as I'm getting everything set up for launch. This app includes most everything I was looking for in a loyalty app including: referrals, rewards expiry, judge.me and POS integrations, dedicated pages (because who else is tired of widgets?), vip tiers, and minimalistic yet customizable design. Fingers crossed they will soon introduce a Mailchimp integration. However, all of those core features I was looking for plus so many more for $15 a month (and less annually) is an unbelievable deal.
Shout out to Daisy, Cara, Genie, and Jerry for helping me with customizations, guidance, and responding in a timely manner. Especially considering they probably aren't in the same time zone me.
Dear Light Provisions,
We wanted to express our heartfelt gratitude for your recent 5-star review! 🌟 We are absolutely thrilled with every single time we had the chance to chat with you. Your kind words brightened our day and reminded us why we love what we do.
Thank you for being such an amazing customer and for choosing BON. We can't wait to welcome you back soon!
Liam
BON Support team