Reviews (1,729)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

June 8, 2022

Has everything I need and more, very helpful and quick. I recommend you download this app, it has saved me hundreds of bucks, probably won't be free forever so jump on it now!!!

Positive Intent Beauty
United States
1 day using the app
BON Loyalty replied June 10, 2022

Dear Positive Intent Beauty

Thank you for sharing with us this wonderful feedback. Our whole support team is grateful for the positive review you left us. You're right that we'll not be free forever, we'll be a paid app real soon, and will bring on several advanced features. Stay tuned!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

February 10, 2022

Beyond impressed for a free app. Other apps charge starting at $50/month! Easy to navigate and customize. Customer service is extremely prompt in responding and resolving any issues. Daisy helped me and she was absolutely wonderful.

Sinead Cleary Jewelry
United States
1 day using the app
BON Loyalty replied February 10, 2022

Hi Sinead Cleary Jewelry team,

Thank you so much for your awesome review! We are so glad that our team, especially Daisy has been able to support you promptly and make you satisfied. We aim to make our app simple and flexible to meet your needs every day and we'll work harder to bring you the better product you deserve.

We are just one message away via live chat or email address help@bonloyalty.com. Have a nice day ahead!

Best regards,
Mia
BON Team.

June 30, 2022

Can't believe such an amazing App that is free of charge to use! Superb customer service from the team, Cara has done a marvelous job for helping me out and provided extra service that beyond my needs and satisfaction.

Stripoo
China
1 day using the app
BON Loyalty replied June 30, 2022

Hi Steven,

It is great pleasure for us that you've been satisfied with our product and Cara's assistance. We appreciate your trust you put in us and words aren't enough to describe how grateful we are. Thank you for believing in us.

Hit us up if you need anything!

Yours faithfully,
Liam
BON Team

May 10, 2022

Daisy is an amazing help!! I am so happy I found this app. It is super easy to install and customize. I think this will be very beneficial to my customer's shopping experience!!

Sugar Palooza
United States
1 day using the app
BON Loyalty replied May 11, 2022

Greetings Sugar Palooza

Daisy is jumping of happiness to see such a dedicating review from a customer like you. We're so lucky to have such a lovely customer like you and to be a small part of your business 🤗. We can't wait to see how your customers react to the loyalty program.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Cheers,
Mia
BON Team

August 21, 2022

BON Loyalty Rewards & Referral is an amazing app. It has a lot of great features related to both reward and referral program along with some fun branding customizations I have never seen on any other app before. Anna is amazing, very customer service focused, quick to provide assistance and just a pleasure to speak with. I love the fact that Anna was able to take feedback/suggestions back to the development team also. Very excited to see this app evolve and loving the fact the team is so willing to take customer feedback and use it to improve the app.

Key's Crafty Corner, LLC
United States
1 day using the app
BON Loyalty replied August 22, 2022

Hello Key's Crafty Corner, LLC,

Thank you for the wonderful review and for taking the time to share your feedback with the BON app. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Our whole team and Anna would like to express our gratitude for your feedback! If you ever have any questions, feel free to reach out to our support team using the live chat tool. They'll be happy to guide you through any questions you may have without having to leave the page.

Best regards,
Liam
BON team

March 24, 2023

Great customer support, very fast reactions. Ariel assisted me though the install process, got a reply within a minute every time. Would recommend!

Poké Center
Netherlands
1 day using the app
BON Loyalty replied March 28, 2023

Thanks a million!

You made our day with your trust in our app and fantastic review! <3 Our team is happy to know you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team

Edited November 15, 2022

The app offers loyalty program and much more. The customer support are quick to reply. Emile and Daisy help me so much during my set up process. Strongly recommended.

Ginseng Co. by Bing Han
Australia
1 day using the app
BON Loyalty replied November 15, 2022

Hi Ginseng Co. by Bing Han,

Your detailed and valuable feedback truly gave us motivation, and working on improving BON became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants. We, especially Emile and Daisy, truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

November 10, 2022

這款軟體錯是蠻不錯的,在眾多軟體當中來來回回,我又把這個安裝回來了
必用本軟體的原因:
1. 介面清楚好使用
2. 安裝很容易
3. 擁有多樣累計點數的方式
4. 會員累積方式清楚
5. 擁有多門檻會員設置
6. 多種折價券可以使用
7. 還可以分享到各種社群軟體 最後,美麗的客服Emile服務非常好,態度超級熱情,任何時候都能給我很即時的回應和幫助。 極力推薦此軟體喔!

知性女人 Femme Elegante
Taiwan
About 24 hours using the app
BON Loyalty replied November 10, 2022

你好 知性女人 Femme Elegante,

你的话太无价了,整个 BON 团队就在他们的第九朵云上🤩。 当您只是我们的一个了不起的客户时,我们怎么能不努力为您提供完美的一切? 用您的话,我们清楚地了解我们很高兴有您加入我们的大团队 🤗。

您的详细而宝贵的反馈确实给了我们动力,努力改进 BON 变得比以前更加快乐。 我们的团队努力超越您的期望,我们很高兴您能够注意到它并将其交付给所有商家。 我们非常感谢您的评论,每次您与我们联系时,我们都会为让您的成长更好而感到自豪!

如果您有任何问题,我们总是很乐意回答,请给我们留言或发送电子邮件至 help@bonloyalty.com。

玩得开心探索我们的应用程序,
Mia
BON 团队

September 1, 2022

I have just installed the app, so still learning how to use it.Super Customer Service! Anna is explained extremely very well. Thank Anna

Axaly
United Kingdom
About 23 hours using the app
BON Loyalty replied September 2, 2022

Hi Axaly,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

August 2, 2023

The app is easy to get used to and more importantly, support is quick and helpful. Everything went smooth so far.

konservaria
Romania
About 23 hours using the app
BON Loyalty replied August 4, 2023

Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you.
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team