Reviews (1,752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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I love this app so far. Even though I am new to the app. I love the set up and all of the features thus far. I needed the BON banner removed, so I chatted with Cara and she was great, very responsive and she took care of my needs via chat. She is awesome. Cara really was a big help to me once more. I am really loving this rewards app. It offers many great options to choose from for your customers. I really believe my customers will enjoy this program once I relaunch in September 2022. You are able to customize your rewards and your banner. If you are looking for a rewards program for your customers, this is the one for you! This app is wonderful. Try it out for your store and you will not be disappointed. You are able to chat with an agent that is available for all of your needs. They are really prompt as well with answering your questions. Give it a try. Don't take my word for it, just try it for your store and for your customers. I am not being sponsor for this. I am a store owner as well that is looking for ways to increase sales and revenue.
Good day to you Dvine Timing Collection LLC,
Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Cara, is jumping with happiness to see such a dedicated review from a lovely customer like you. It is our pleasure to have a chance to give you assistance. Our team always tries our best to provide the support you deserve, so your words mean a lot to all of us❤️
We are delighted to know that your customers love our app, it really gives us a huge motivation. This is because customers are the main reason for all of us to work tirelessly and improve BON's features and services. We'd like to send our dearest wishes to your lovely business and hope that BON can help you on the journey.
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you!
All the best,
Mia
BON Team.
very fast and helpful live chat! the app is easy to navigate and use. most importantly, have one of the more affordable plans for small biz!
BON team hopes this message finds you with a big smile! 🌞
We just wanted to drop you a quick note to say a heartfelt THANK YOU for sharing your wonderful 5-star review. Seriously, your kind words made our day around here!
If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you!
Liam
BON team
The best loyalty app we've tried! Not only do they have all of the features and functionalities that you've ever need in a loyalty app but they also have the best customer support! 1000% recommended!
Dear shop cosy,
How lovely a customer you are! Thank you so much for your kind words about BON ^^ We are all so happy that our app and support service can make you feel satisfied! Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Merry Christmas and Happy New Year!
Best regards,
Mia
BON Team.
I like this app so much. It provides all the features I need for the customer reward program. And their service team really helps! Thank you, Emile Daisy and Kyle.
Hi FunniPets®,
Thank you so much for your awesome review, I'm glad that our support team has been able to help you promptly! Emile, Daisy, and Kyle would be really excited when reading this:) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
the support system at BON is amazing. There are certain benefits that are locked and when you got curious about it and click, it will force chat with a support online. I must admit that it was quite intimidating to force chat with someone but it give you the opportunity to know the team behind this system and I have no complains! They were really prompt in your needs. Hopefully this will be the reward system that I will stick to for years to come!
Hello,
We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
I just started to use this app for loyalty rewards. Features are awesome considering that other loyalty apps charge lots of money for some. It's %100 free for now and the support team is experienced + very helpful. Special thanks to Emile and Kyle! Totally recommended!
Good day to you Vitacoral
Emile, and Kyle would be really excited when reading this. With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Cheers
Mia
BON team
The app is so easy to use and understand. Anna was so helpful and quick to attend to my request for a few modifications. THank you BON!
BON developers would like to send a big THANK YOU for your taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us 💕
We are here always striving to exceed our customers' expectations and make sure that you are satisfied!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team
So far so good! I had an amazing customer service rep (Cara) that walked me through some difficulties installing. It was actually due to mistakes on my end and not the functionality of the app.
Hi there,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Cara is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you ^^
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
I really have enjoyed this app. Its user friendly and the customer service is above and beyond. I have had a great experience. Customer Service Rep Anna has been fast and very helpful
Thank you very much for such great feedback on us and on BON. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience here with us. Wishing you a fantastic week ahead 🙌.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
I've only used this app for a few days and the app is simple to use and configure. Did have to contact support to help remove the "BON Banner" and Daisy was an excellent help. The best Support experience I've had with any app on Shopify.
Greetings AureliaBeauties team,
Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with Daisy's support. We look forward to accompanying you on this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team