Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

April 13, 2023

Amazing customer service by Ariel!she managed to resolve all of my questions efficiently and she is very friendly and professional!! Highly recommend to use Bon app!!

Adollbele
Singapore
About 1 hour using the app
BON Loyalty replied April 13, 2023

Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that Ariel has assisted you promptly. They will be really happy when they see your feedback:)

If you need us, we are always waiting for you via live chat or email at help@bonloyalty.com.

Cheers,
Mia
BON Team.

October 15, 2023

This app is very easy to use and to navigate at, and if you would need some help you have Anna who was very professional and AMAZIN! I highly recommend this app :)

Supremespeciosa
Sweden
About 1 hour using the app
BON Loyalty replied October 23, 2023

Dear Supremespeciosa,

Your 5-star review is like a burst of sunshine on a rainy day! We're genuinely thankful for your support. It's customers like you who make our journey worthwhile. 🚀

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team

August 4, 2022

Really easy to set up with a nice user interface. Good features like tiers and customisation of emails. Lovely customer service as well.

Postix Sticker Club
Australia
About 1 hour using the app
BON Loyalty replied August 8, 2022

Greetings to you, Postix Sticker Club Team,

Thank you for a lovely review 💕 So glad you've found BON useful and user-friendly. In BON, we strive to actually bring value and enhance the shopping experience for customers. Our whole support team will be delighted to see your praise.

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

May 3, 2023

Customer service is very responsive and cordial. We're still working on setting up the app and getting everything ready for our clients, but so far so good!

by valenti® ORGANICS
United States
About 1 hour using the app
BON Loyalty replied May 3, 2023

We are glad you were able to make the user journey a breeze here in BON. We love making custom changes to see your vision come to life. Our main priority is to meet requirements and exceed the expectations of our customers. That being said, we are always open to suggestions and will do our best to implement them.👍

If you have any further questions, please feel free to drop us a line via live chat or email help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

June 10, 2022

I just set up the app and Anna was amazing she helped me unlock key features that I would like to use to help increase the business that other apps are charging for. I look forward to introducing the new features to my customers that my previous app did not offer. Oh not to mention I can move my widget placement this was a big issue and I'm glad its resolved by simply downloading Bon

LadyFace Printing
United States
About 1 hour using the app
BON Loyalty replied June 14, 2022

Greetings LadyFace Printing team,

It's so great to have you with us here in BON! We can't be any happier to have satisfied you with our app and services! Anna is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

February 16, 2023

Super user-friendly and easy to install and setup. Emily with customer service was amazing and so helpful! I'm looking forward to offering my customers a rewards program.

Wicked Soaps Co.
United States
About 1 hour using the app
BON Loyalty replied February 16, 2023

Hiii,
Your review is an amazing gift for us today! We take pride in providing a comfortable experience for our beloved customers, and we hope to surprise you with more cool features in the near future! (And Emile is extremely happy that she could provide prompt assistance for you!)
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

February 26, 2022

I discovered this app for my shop and Emile couldn't be more friendly or nicer! She helped me out every step of the way and even predicted what I needed help with next! It was simple to use and set up and it looks really nice!

Plant Dog
United States
About 1 hour using the app
BON Loyalty replied February 26, 2022

Greetings Plant Dog team 💚

We can’t express how excited our team was when reading your wonderful feedback, especially Emile! She said you're such a lovely customer and she'd love to talk to you. Your kind words also encourage all of us to move forward and provide better products and services 🙌

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team

November 9, 2022

This App is the best Reward App out there. I used it the first day, the setup was VERY easy and every function you know from other apps is there. You can edit everything you want and the support team helps you INSTANTLY with everything you want. I am very satisfied. Will keep it forever!

Nailsome
Germany
About 1 hour using the app
BON Loyalty replied November 10, 2022

Greetings, team Nailsome,

Thanks for such a positive review! 😊 We are extremely happy you’ve enjoyed our app's features. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and helpful for all queries is one of the values.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

February 23, 2022

Love the interface - a great choice if you have a vibrant page. Great tools and options, straightforward. Once you get your head round it, easy to set up. Special thanks to Dale who was lovely and helped me with a few minor queries!

Studio Sunshine Shop
United Kingdom
About 1 hour using the app
BON Loyalty replied February 23, 2022

Greetings Studio Sunshine Shop team ☀️

This review made our day! Dale and all of BON team are so glad that our services could impress you. User Interface is what we're focusing on and it's great to hear you love that.

Btw, your store looks awesome!! Believe me, I'm a big fan of polymer clay charms. They're so stunning ✨ It's our pleasure to be a small part of your business.

We are just one message away via live chat or email address help@bonloyalty.com.

Warmest regards,
Mia
BON team

Edited July 18, 2022

We have only set this app up but it appears to be exactly what we are after. It is flexible and easy to change design, appearance, colour and wording. It is easy to use and setup and support from Anna was great.

Ganton Shirts
Australia
About 1 hour using the app
BON Loyalty replied July 19, 2022

Dear Ganton Shirts,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you ^^

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.