Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

December 9, 2022

What can I say...Bon have been a revelation in terms of what they offer and the absolutely brilliant support (BIG shout out to Daisy here!). We are soooo glad we happened upon Bon for our rewards scheme - we totally recommend them if you're looking for this kind of app. We look forward to using Bon Loyalty and wish them all the success they deserve. 10/10!

Gala Wildlife
United Kingdom
About 1 hour using the app
BON Loyalty replied December 11, 2022

Hello ☺️
You made our day with your trust in our app and your awesome review! Daisy and our team are all happy to know that you are satisfied with your BON experience!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team

August 30, 2022

I was looking for an app to reward my customers with their weekly orders and ongoing loyalty.
so far so ggod, i've had excellent support from Daisy and the Devs and the app seems easy to manage. looking forward to seeing how this helps my business grow!

RISE Bakehouse
United Kingdom
About 1 hour using the app
BON Loyalty replied September 2, 2022

Hi RISE Bakehouse,

We would like to express our sincere gratitude for your amazing review😊 It's so great to have you with us and we can't be any happier to have satisfied you with BON. Thank you a lot for entrusting yourself in our app! I'll make sure to pass this review to Daisy and our dev team, they'll definitely be so excited to read this❤️

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

August 8, 2022

Cara's customer service was amazing and prompt. I have been needing a great rewards system and I am excited to work with BON Loyalty.

The Prickly Pig Boutique
United States
About 1 hour using the app
BON Loyalty replied August 8, 2022

Sending hugs to you Carlee,

We would like to express our sincere gratitude for your amazing review. It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app! I'll make sure to pass this review to Cara, she'll definitely be so excited to read this.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Liam
BON Team.

October 11, 2022

A differenza delle altre app questa è davvero gratis (attualmente) e funziona bene. Il servizio clienti è stato disponibile e preciso nonostante non fosse aperto l'ufficio. Mi ha aiutato nel setup Anna, ed è stata disponibile e generosa. Continuate così! :)

AQVA1296
Italy
About 1 hour using the app
BON Loyalty replied October 17, 2022

Ciao

Grazie per la tua meravigliosa recensione❤️ In BON, lavoriamo sodo per offrire un servizio di alta qualità a ogni ospite. Ci siamo assicurati di condividere questo feedback con Anna per darle il riconoscimento che merita. Sarebbe felice di sentire il tuo feedback🥰

Siamo sempre felici di rispondere in caso di domande, lasciaci un messaggio o inviaci un'e-mail a help@bonloyalty.com.

Distinti saluti,
Mia
Squadra BON

May 9, 2022

Lovely customer service. Sunny is wonderfully helpful. I really like the features of this app, and how it intergrates to the customisation of my theme

The Face Paint Shop
Australia
About 1 hour using the app
BON Loyalty replied May 11, 2022

Hi The Face Paint Shop 😋

Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Sunny are extremely excited to know about this! This really gives us a huge incentive to make our app to become better for customers like you.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

January 20, 2022

BON has all the features of the very expensive paid Loyalty apps. Customer service was exemplary and timely. Emily and the team got me set up in just moments with all my thousands of customers imported from my previous loyalty program. Go team!!!

SPIRIT OF THE MAKER
Australia
About 1 hour using the app
BON Loyalty replied January 21, 2022

Hi SPIRIT OF THE MAKER,

Emile and our team were super excited reading your amazing review! It's such an honor for us knowing you can benefit from all of our features for free ;) I really appreciate you taking the time out to share your experience with us! We ourselves are so lucky for meeting such a kind person like you.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

Edited August 11, 2022

I used this app as I am just opening up an online boutique. I was looking for the perfect Loyalty program and I found it. It's so cute, easy to use, and I love all of the features! ANNA was super sweet, super helpful, and very quick to respond!

OurJoyfulMoments
United States
About 1 hour using the app
BON Loyalty replied August 17, 2022

Hi OurJoyfulMoments

Thanks a lot for praising our work! I'm glad that our support team has been able to help you promptly! Anna would be really excited when reading this 😊

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,

Mia
BON team

July 28, 2022

This team has it! Anna has it together with customer service/tech support etc. My questions were answered swiftly, professionally and promptly! This is a great startup. Get it while you can. I really think this may be the one for our needs. The EU dashboard is easy to follow. The setup is quick and easy and there are a lot of customizable features.

Peony Love Lane
United States
About 1 hour using the app
BON Loyalty replied July 28, 2022

Sending hugs to you guys, Peony Love Lane team,

You made our day with your trust in our app and your awesome review! Our team and especially Daisy are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

April 20, 2023

Very intuitive app, easy to use with great basic features on the Free Forever Tier. Most importantly the support is excellent, Daisy is a really patient and helpful support. Would recommend trying this app out!

brenda kuoh
Malaysia
About 1 hour using the app
BON Loyalty replied April 22, 2023

Your detailed and valuable feedback truly gave us motivation, and working on improving BON became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants. We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

October 2, 2022

La recomiendo muchísimo. Me encantaaaaa es una muy buena herramienta para dar a los clientes motivos para volver

Pure Romance by Delmarie Del Valle
United States
About 1 hour using the app
BON Loyalty replied October 4, 2022

Dear Pure Romance by Delmarie Del Valle,

Muchísimas gracias. Sus comentarios son una gran motivación para que tengamos más confianza en el proceso de desarrollo del producto.
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Thank you so so much for giving us an opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

Best regards,
Liam
BON Team