Reviews (1,753)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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Just installed it so i didnt see all the features yet but is looks very nice and is easy to install.
Dear DecoDeb,
We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
Best regards,
Mia
BON Team.
Customer service was amazing! They helped me where they could. It states that right now we have full capabilities as a free bird, so we shall see if that stays true. But so far I am happy!
Greetings Boundless Creations Online team,
It’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. Thank you for letting us know that we do our job well! All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers team optimize BON each time. Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💗!
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Emile is awesome she was so fast answering my questions and she understood everything I mentioned to her. great service
Dear Purple Ocean,
Thank you very much for sharing your experience with everyone and for great and constructive feedback. It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Emile was on cloud nine and she is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
really helpful customer service and completely understood why it was that I needed some amendments to fit in with our brand, a critical thing for us. much more helpful than a lot of other apps!
Dear eatTelfit,
We are so happy to receive your five star review 😊 Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can. If you ever have any questions, requests, or feedback, please feel free to reach out. We're here to help and look forward to making your experience even better!
Liam
BON team
I am still exploring the app. However, for a start it's very easy to use and setup. Its very helpful to with step-by-step guide. Cady is also very supportive in assisting as customer support <3
Hi Wild Rymba MY,
Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution :)
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring BON,
Mia
BON Team
Easy to setup. Customer support representative Emile is prompt and polite in answering my query. Thank you so much
Dear shop.viystore,
We take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your wonderful feedback:) Emile is jumping with happiness hearing that she could impress you with her support service! Thank you a lot for your kind words!
Please remember that we're always willing to assist you via chat and email at help@bonloyalty.com.
Cheers,
Mia
BON Team
Simply the best app ever tried them all this one I fell in love with at first site! I will never use anything else again.
Greetings MyDiscounts 💙
Glad you are loving our app! Thank you so much for your kind words. A simple and flexible app is what we're aiming at. Your reviews let us know we have done a good job on improving our app.
For further requests, feel free to contact us via live chat or email help@bonloyalty.com. You're always welcomed here.
Warmest regards,
Mia
BON Team
The setup was seamless and the assistance from Daisy was amazing. It has all the features that I need to reward my loyal customers.
Hi there Bee Inspired,
Thanks for such a positive review 😊 We are extremely happy you’ve enjoyed Daisy's service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of values ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Was looking for an app to add to my website and decided to install BON. I'm so glad I did. It's super simple to use and easy to customize the widget. Which is huge for me because loads of customization options tend to overwhelm me. I was also greeted by Anna. <3 Who helped solved a quick little issue. She kept me company while having the dev worked on it for me. She was super sweet and wonderful. Totally made my night as I was kinda worrying about when and how to launch my website but after talking to Anna, she made me feel confident and at ease. Customer service was amazing and the app is user friendly. Thank you Anna and BON staff members (:
Hi LuniiLush,
Anna is very happy to hear that she could support you to utilize our app. Thank you so much for your amazing compliment! I really appreciate you taking the time out to share your experience with us! We are lucky to have a customer like you as you are our incentive to make BON become better.
Anna and the support team are just one message away via live chat or email address help@bonloyalty.com. Speak soon!
Mia
BON Team.
We selected this app after trying others that add in too many features that we wanted to implement in other ways. Bon's loyalty program app has a great feature set without adding in complex gift card functionality, which we would prefer to manage through native Shopify processes. Their online documentation is great and customer support through chat has been excellent. Daisy in particular was a great help in answering all of my questions and making sure I had direct access to the information online. Highly recommended!
Greetings UNGUENTARII team,
Your fascinating review is so priceless and we were just on the ninth cloud 🤩 With your words, we, and especially Daisy know how happy we are to have you here with us!
Your feedback truly gave us motivation, and working on improving Bon became even more joyful than before. We are glad you were able to notice it and spread the word to all other merchants. We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.