Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

Edited April 4, 2023

Just got the app today, and its pretty to easy integrate so far. I worked with Anna from the support thing and was very nice and helpful in getting me set up.

Charmory
United States
38 minutes using the app
BON Loyalty replied April 4, 2023

Hi!
Thank you so much for your awesome review! Anna would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business. 🥰👏
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team

January 25, 2022

RE: www.juviluessentials.com
Everything everyone said is 100% true. Dale popped up out of now where ready to help. He was immensely helpful and reassuring. Nice job. I am more than appreciative that you have made this wonderful tool available for free! Thank you!

JuViLu Essentials
United States
38 minutes using the app
BON Loyalty replied January 25, 2022

Hi JuViLu Essentials team 🦋

We are in seventh heaven reading your feedback. Thank you so much for your lovely words. We appreciate your trust, and we’ll keep doing our best to improve the app and give you the kind of service you deserve.

If you encounter any difficulties while using our app, we are always ready to help via chat or email help@bonloyalty.com. Have a wonderful day ahead!

Cheers,

Mia
BON Team.

August 29, 2022

Great app and an excellent Customer Service with Daisy!
A very nice way to create easily a Reward program

Bar To Cook
Canada
37 minutes using the app
BON Loyalty replied September 2, 2022

Hi Bar To Cook,

Our whole team is thrilled to receive such a great compliment from you! Especially Daisy, she shared with us that you're so friendly to talk with, and your feedback just makes her jump with happiness. We truly appreciate that!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team

July 28, 2022

This app is so easy to customize and set up! I had our loyalty program fully set up and customized in 10 minutes. The support team is so helpful and fast to respond. I'm very happy with this app!

Browns Kitchen
United States
36 minutes using the app
BON Loyalty replied July 28, 2022

Good day to you Browns Kitchen,

We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

July 19, 2022

Great product and perfect services!
Anna helped me a lot and she is very kind.
customer service is perfect!

PETradise
United States
36 minutes using the app
BON Loyalty replied July 19, 2022

Good day to you PETradise,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! Anna has seen this review and she was so excited! We truly appreciate your review, and we will try our best to improve our support every time you reach out to us.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Yours sincerely,
Mia
BON Team.

August 9, 2022

Setup was very easy and customer service was great to help us get setup, app had all the functionalities I needed for my store.

Romance Is A Book
United States
36 minutes using the app
BON Loyalty replied August 9, 2022

Dear Saleem from Romance Is A Book

We thank you for making our day great and giving us good vibes before the next amazing week! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us ^^

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Liam
BON Team.

March 31, 2022

So far so good! setting it up and had wonderful instant help on their chat - emile is super kind and amazing at customer support! excited to see how these rewards help with customer retention.

Moon Body Soul
United States
36 minutes using the app
BON Loyalty replied March 31, 2022

Dear Moon Body Soul🌙,

Promptly support service is one of our main focuses when launching BON, so we're more than happy to know that our beloved merchants are satisfied with the service we provide now😊 We also can't wait to see your loyalty program! Let's accompany each other for a long time!

Please don't hesitate to contact us via live chat and email at help@bonloyalty.com when you need help. We're here for you!

Cheers,
Mia
BON Team

May 19, 2022

The UI looks very simple and comfy. It has more functions than some others. Customer support Cara is friendly and efficient. And it's free! ;D

BIGBIG WON
Hong Kong SAR
36 minutes using the app
BON Loyalty replied May 20, 2022

Greetings BIGBIG WON

Thank you so much for your awesome review! Cara would be excited when reading this. Bringing a simple and user-friendly user interface is also one of our main goals when developing BON. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team

August 9, 2023

Customer support (chatted with Anna) is super friendly and helpful! Includes a referral program even in the free plan. Set up is super easy.

pregnanTEA
United States
35 minutes using the app
BON Loyalty replied August 18, 2023

Hi pregnanTEA,

We value your trust in us and are committed to continuously delivering top-notch Loyalty program and exceptional customer experiences. If there's anything else we can assist you with or any suggestions you might have, please don't hesitate to reach out.

All the best,
Liam
BON team.

February 7, 2023

I had a great experience with the app. Daisy was very helpful and supportive. App looks clean and beautiful

Bear Maggie Collection
Canada
34 minutes using the app
BON Loyalty replied February 7, 2023

Hi there,

We are so glad that our team has been able to support you promptly and share with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.