Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

March 21, 2022

Just set this app up with Emile and had a great experience. She is so helpful, making the process pain free. I highly recommend

FOREST GIRL COFFEE
United States
34 minutes using the app
BON Loyalty replied March 21, 2022

Hi FOREST GIRL COFFEE,

We would like to express our sincere gratitude for your feedback. Such wonderful words are very supportive and motivate us a lot to keep moving forward. I'm also very glad that you have enjoyed your experience with our support team, especially Emile. It's always our pleasure to assist you:)

Please feel free to reach out to us anytime via live char or email address help@bonloyalty.com in case you need our assistance.

Cheers,
Mia
BON Team.

May 13, 2022

I just installed the app. So far so good. The customer service from daisy is excellent. I hope this app will keep improving!

LOOUZ
United States
33 minutes using the app
BON Loyalty replied May 18, 2022

Good day to you LOOUZ team

BON team and Daisy are super glad that you are satisfied with our app! 😊

Thank you so much for the 5-Star review! We're consistently working to improve and build the best app possible and I'm happy to say that we do have more cool features coming down the pipeline. If you have any questions along the way, please let us know!

Have a great day ahead!

Mia
BON Team.

August 2, 2022

Serves as a great entry into the loyalty and rewards programming, can't wait to check it out and grow our business accordingly

innerblissdesigns
Hong Kong SAR
33 minutes using the app
BON Loyalty replied August 2, 2022

Hi Josh from Innerblissdesigns

Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

January 26, 2022

Emile has been extremely helpful. It was great meeting her here. She has helped me with my issues and resolved them.

Moi Natural
India
31 minutes using the app
BON Loyalty replied January 26, 2022

Good day to you Moi Natural,

Emile is jumping with happiness hearing that she could impress you with her service 🤗. Because kind customers like you are the reason for all our efforts, this is such a motivation for us to provide excellent service to our dearest merchants! Thank you so much for your kind words.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

September 6, 2022

I had really high hopes for this app. It was perfect but as soon as I finished setting everything up, it stopped working.

Lea Locs Wigs & Extensions
United States
About 15 hours using the app
BON Loyalty replied September 8, 2022

Dear Lea Locs Wigs & Extensions,

We highly appreciate you taking the time to write in and leave feedback! There was an issue on Monday 5th Sep that caused temporary inaccessibility. Our team has sent you emails with an offer to live support via TeamViewer and get this all sorted out for you ASAP.

This issue is now completely fixed. Please check on the update so we can assist you better.

Warmest regards,
Sunny
Customer Sucess manager
BON Team

September 28, 2022

the app is super easy to install and is customizable to every business needs!! very recommended since it has a loyalty program, a referral one as well as vip tiers

Smart & Green
France
29 minutes using the app
BON Loyalty replied September 29, 2022

Hi Smart & Green,

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our whole team, since we all would be delighted to hear your feedback.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

July 12, 2022

Love this app - extremely user-friendly and easy to navigate and customise. Has everything I needed and Daisy provided great support. She is friendly, efficient and resolved my queries easily.

Bonafide Skincare
Australia
29 minutes using the app
BON Loyalty replied July 12, 2022

Thanks for letting us know your thoughts!

Daisy and my team want to reach out to say thank you for that. We really appreciate you taking the time to experience BON app and share your rating with us. We look forward to seeing you again soon

Please reach out if you have any questions, we’d love to chat with you!

Best regards,
Liam
BON team

September 7, 2022

super support, tres rapide et gentil, efficace , je ne trouverais pas mieux que celui ci. différents modules à personnalisé ainsi que la langue

Shrimpsfood
France
29 minutes using the app
BON Loyalty replied September 8, 2022

Bonjour Shrimpfood,

Nous sommes très reconnaissants pour votre avis. Merci de partager votre note avec nous et la communauté

Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter via le chat en direct ou help@bonloyalty. Nous sommes toujours là pour vous soutenir !

Meilleures salutations,
Mia
L'équipe BON.

March 10, 2022

Awesome customer service and product. Very easy to install and can be customized easily, the best part as it will go with your website theme. I highly recommend them.

Rafant
United States
28 minutes using the app
BON Loyalty replied March 10, 2022

Greetings Rafant team

Allow me, on behalf of all members of BON Team, to thank you for such amazing words addressed to us 🥰. We are really happy that you put your trust in BON Loyalty! We will continue to improve our product and service to meet your needs.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Warmest regards,
Mia
BON Team

March 9, 2022

I tested this app and it's very great.
all features I needed are available and the support was amazing, Emile helped me a lot so the setup took less than 5 minutes.

Sham Vegan
Canada
28 minutes using the app
BON Loyalty replied March 9, 2022

Happy Wednesday to you Sham Vegan's team,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Emile is really excited to read this awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.