Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

November 16, 2022

I'm just starting to use the app but so far, I enjoy the ease of the set up and the quick response from customer service. Cady was wonderful and gave me pretty good advice. They were even able to let me know the app covers another app on my website. I look forward to using this more.

ardenbijou
United States
22 minutes using the app
BON Loyalty replied November 16, 2022

Hi ardenbijou,

We are all so happy that our support service, especially Cady's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

December 1, 2022

it seems to be fairly easy to set up and customise, but I have doubts the legitimacy of many of the reviews on this app (and many others for that matter). In practice though I've spent about an hour going through all of the various tabs and customising content to my webstore and it all looks good. I'll update the review once I've had it active and running for a while so I can let you know about user experience and any noticable benefits to my business.

The Lion's Tower
United Kingdom
About 10 hours using the app
BON Loyalty replied December 1, 2022

Hi there,

Thanks so much for your detailed review! Our team is reading your sweet words on how easy set up and customized our app is! It's so kind of you taking the time to share with other merchants the satisfying experience with BON service!

All reviews you are reading about us on this page are real, they come from many many customers that BON team has assisted. Some customers are very enthusiastic to post a review right away but some wait for a longer time until they have insights about our product. We are always willing to hear more feedback from our beloved customers, that makes the core of our value: ready to improve, work hard for better service!

Feel free to experience our BON app fully and share your review again! Have a wonderful day! ^^

Cara
BON team

August 17, 2022

Excelente suporte durante e após a configuração, bastante intuitivo, despachem-se que vão deixar de ser grátis.

Boutique das Tintas
Portugal
21 minutes using the app
BON Loyalty replied August 17, 2022

Hello

Nossa equipe não consegue expressar o quão empolgados ficamos ao ler seu feedback maravilhoso, especialmente nossa equipe de marketing! Sua avaliação realmente fez o nosso dia :) Ela também nos incentiva a continuar melhorando nosso aplicativo e serviços todos os dias.

Estamos a apenas uma mensagem de distância via chat ao vivo ou endereço de e-mail help@bonloyalty.com. A sua satisfação é sempre o nosso orgulho e alegria!

Atenciosamente
Mia
Equipe BON.

April 6, 2022

This app is amazing. The options available at a free price is awesome! Daisy was super helpful with questions I had and customizing things to my shop. I switched from another loyalty app that wanted me to pay for features I would have liked. That fee was not in my budget and I'm so excited to be able to find this app which has everything I wanted and more! 100% recommend

Xudes Essence Designs
United States
20 minutes using the app
BON Loyalty replied April 7, 2022

Greetings Xudes Essence Designs

Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive for providing better services, as you're our incentive to develop BON

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

August 22, 2023

So far so good! Incredibly nice customer service and incredibly customizable. I will keep setting it up. Good job!

My Wellness Key
United States
19 minutes using the app
BON Loyalty replied August 29, 2023

We're beyond thrilled to hear that you're loving what we're dishing out. 🌟 Your support fuels our passion, and we're over the moon that we've hit the mark for you.

Feel free to reach out if you ever want to chat, suggest, or just share a random thought. We're all ears and always excited to hear from you.
Liam
BON team

March 22, 2022

so far so good, excited to see how my customers like it, super easy to customize and very fun! thank you@ Love that its free of course!

Kala Kouture
United States
18 minutes using the app
BON Loyalty replied March 23, 2022

Dear Kala Kouture

Your review made our day! ✨ We are so happy you are enjoying our app! We can't wait to see how our app could help you in increasing customer engagement.

May you have any further requests, please contact us via our livechat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Sunny
BON Team.

April 27, 2022

So far the customization has been super easy to set up. Looking forward to seeing how the customers like the rewards program

Written in the Stones
United States
17 minutes using the app
BON Loyalty replied April 28, 2022

Good day to Written in the Stones team

We are just back to work, and your feedback truly lights up our day :) Thank you a lot, we're so glad that you find our app convenient for you to set up! We also can't wait to see your customers' reactions on the loyalty program.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

August 10, 2022

Brilliant app, ease to use and implement. Reduced my work load, And loved the customisations. Great job

vestahomes.in
India
17 minutes using the app
BON Loyalty replied August 10, 2022

Good day to you Vestahomes.in

We are just back to work and your amazing feedback truly lights up our day:D Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team

June 9, 2022

great app!! i'd like to use this app 'cause it's very clean and truly useful, and it's very easy to set.

oriclambo
China
16 minutes using the app
BON Loyalty replied June 10, 2022

Hi oriclambo

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

November 13, 2022

Excited to start to use this! It has been a very easy setup and I am about to email my list and post to social media!

LR Barn Star
United States
16 minutes using the app
BON Loyalty replied November 14, 2022

Hello LR Barn Star!

I'm Mia from the support team. Thank you so much for your awesome review! Your nice words motivate us a lot! Thanks to your kind words, we are trying our best to contribute to your success.

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team