Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

November 17, 2022

Very easy to set-up app (especially with the quick-setup feature at the start). Responsive support. Very customisable to your needs, including the widget.

PostMyBeer.be
Belgium
15 minutes using the app
BON Loyalty replied November 20, 2022

Cheers to you PostMyBeer.be 🍻,

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. Our whole team was delighted to hear your feedback! 🌸

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

August 24, 2022

Ive used this app in my other online store, and loved it so much I installed it to this store! The customer service is THE BEST! They are fast, kind and crazy helpful! THIS IS THE BEST APP! It has all the features I needed and even has some features I never even thought of! My customers love this!

Brooke + Finn
United States
15 minutes using the app
BON Loyalty replied August 27, 2022

Hello,

Wow, we can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

September 5, 2022

Best app you can currently use. I did research and you can't find better app. Absolute game changer! BTW I never write reviews!

Markiza Moda Italiana
Slovakia
14 minutes using the app
BON Loyalty replied September 8, 2022

Hello,

Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

March 31, 2022

Ottima applicazione per il servizio di punteggi fedeltà, la consiglio moltissimo perchè è un bel servizio per conquistare clienti

Artyexpress
Italy
9 minutes using the app
BON Loyalty replied March 31, 2022

Caro Artyexpress 💜

Grazie mille per aver condiviso la tua esperienza con i servizi di BON. Significa davvero il mondo per noi. Farò in modo di passare questo al team di supporto per fargli sapere per continuare il lavoro straordinario. Auguri alla vostra attività e speriamo di accompagnarvi con voi in questo viaggio.

Per ulteriori richieste, non esitare a contattarci tramite chat dal vivo o e-mail a help@bonloyalty.com. Sei sempre il benvenuto qui.

Saluti,
Mia
BON Team

October 25, 2022

Top app! Op deze manier kan ik mijn klanten aansporen tot (meer) verkopen en ze belonen. bedankt BON!

NUNC8
Netherlands
8 minutes using the app
BON Loyalty replied October 25, 2022

Hallo,

We zijn erg dankbaar voor uw beoordeling. Bedankt voor het delen van uw beoordeling met ons. Als je meer hulp nodig hebt, neem dan gerust contact met ons op via livechat of help@bonloyalty. We zijn er altijd om je te ondersteunen!

Vriendelijke groeten,
Mia
BON-team.

October 21, 2022

Very easy to set up and use, get on the plan, customer sign ups on a rewards program start right away

Club Vest Biker Motorcycle Apparel & Accessories
United States
7 minutes using the app
BON Loyalty replied October 23, 2022

Dear Club Vest Biker Motorcycle Apparel & Accessories,

Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

July 30, 2022

This is an amazing app! it really does more than expected. Easy and free, we really enjoy working with it ! thank you

GLOW55
Lebanon
4 minutes using the app
BON Loyalty replied August 1, 2022

Hi GLOW55,

Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

December 4, 2022

Love the ease of use and the guide through the app. Would recommend for anyone with a business looking to expand customer base.

Big Horny Ranch
United States
4 minutes using the app
BON Loyalty replied December 5, 2022

We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Please reach out to us via the Chat widget or our Support mailbox 📫 Help@bonloyalty.com if you have any other requests!

Have a wonderful day 🥳
Mia
BON team

April 2, 2023

Excellent customer service with fast response! I was assigned to an agent named Cara and she was ever so helpful and patient in showing me how the app works for first-timers like me. When setting up and editing the activities/rewards, there are a few glitches here and there. But still, the app itself is not bad. You can set up and customise it to the ways you wanted. Would recommend!

All Day Aesthetics Supplies
United Kingdom
About 1 hour using the app
BON Loyalty replied April 2, 2023

Hi, Me, Cara and the entire BON team are so delighted to receive your warm compliments on the quality of our service. With 24/7 Chat Support system and the enthusiasm at work, we always try to respond in seconds and support users with any questions/requests.

However, we always set high standards to ensure that the app is designed with the utmost care, and that the app works well in different conditions. Can you describe in more detail to me about the "glitches" you have encountered while using the app? We look forward to assisting you, to ensure the best user experience.

I'm looking forward to hearing form you. Thanks!

Edited June 9, 2022

Amazing app with excellent User interface and dashboard. I had a question on the rewards and Emile from customer service team did an amazing job in clarifying it. Only thing was that I was unable to choose multiple collections when my customers redeem their points and so I am unable to use this app. Hope this will be available in the future release. All the best to the entire team!

Bliss Tree GA
United States
32 minutes using the app
BON Loyalty replied June 13, 2022

Dear Bliss Tree GA team

Thank you for your detailed and thoughtful feedback 😊! Emile and the whole BON team appreciate your time trying us and giving us a wonderful suggestion about multiple collection feature. We do acknowledge that there are many things we need to improve to make BON best suit your need and we'll work tirelessly to do that.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.