Reviews (1,877)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer ...

August 17, 2022

Excelente suporte durante e após a configuração, bastante intuitivo, despachem-se que vão deixar de ser grátis.

Boutique das Tintas
Portugal
21 minutes using the app
BON Loyalty replied August 17, 2022

Hello

Nossa equipe não consegue expressar o quão empolgados ficamos ao ler seu feedback maravilhoso, especialmente nossa equipe de marketing! Sua avaliação realmente fez o ...

April 6, 2022

This app is amazing. The options available at a free price is awesome! Daisy was super helpful with questions I had and customizing things to my shop. I switched from another loyalty app that wanted me to pay for features I would have liked. That fee was not in my budget and I'm so excited to be able to find this app which has everything I wanted and more! 100% recommend

Xudes Essence Designs
United States
20 minutes using the app
BON Loyalty replied April 7, 2022

Greetings Xudes Essence Designs

Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive for providing ...

December 14, 2023

First impression with Anna service AMAZING 10/5 !
Now hopefully the app works well

Bravery
Canada
20 minutes using the app
BON Loyalty replied December 18, 2023

Hello Bravery

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat ...

August 22, 2023

So far so good! Incredibly nice customer service and incredibly customizable. I will keep setting it up. Good job!

My Wellness Key
United States
19 minutes using the app
BON Loyalty replied August 29, 2023

We're beyond thrilled to hear that you're loving what we're dishing out. 🌟 Your support fuels our passion, and we're over the moon that we've hit the mark for you.

Feel free ...

April 27, 2022

So far the customization has been super easy to set up. Looking forward to seeing how the customers like the rewards program

Written in the Stones
United States
17 minutes using the app
BON Loyalty replied April 28, 2022

Good day to Written in the Stones team

We are just back to work, and your feedback truly lights up our day :) Thank you a lot, we're so glad that you find our app convenient ...

February 23, 2024

App was glitching so bad it would constantly log me out of my Shopify app and ask me to sign in again. When I put the loyalty widget on my website it also started glitching. NO

Peolet
Canada
About 9 hours using the app
BON Loyalty replied February 26, 2024

Dear Peolet,

I hope there have been no misunderstandings during your experience. Our app continues to operate smoothly across 5000+ stores, and our team is committed to ...

August 10, 2022

Brilliant app, ease to use and implement. Reduced my work load, And loved the customisations. Great job

vestahomes.in
India
17 minutes using the app
BON Loyalty replied August 10, 2022

Good day to you Vestahomes.in

We are just back to work and your amazing feedback truly lights up our day:D Thanks for your trust in BON Loyalty! It's a huge motivation for us ...

June 9, 2022

great app!! i'd like to use this app 'cause it's very clean and truly useful, and it's very easy to set.

oriclambo
China
16 minutes using the app
BON Loyalty replied June 10, 2022

Hi oriclambo

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you ...

November 13, 2022

Excited to start to use this! It has been a very easy setup and I am about to email my list and post to social media!

LR Barn Star
United States
16 minutes using the app
BON Loyalty replied November 14, 2022

Hello LR Barn Star!

I'm Mia from the support team. Thank you so much for your awesome review! Your nice words motivate us a lot! Thanks to your kind words, we are trying our ...

November 17, 2022

Very easy to set-up app (especially with the quick-setup feature at the start). Responsive support. Very customisable to your needs, including the widget.

PostMyBeer.be
Belgium
15 minutes using the app
BON Loyalty replied November 20, 2022

Cheers to you PostMyBeer.be 🍻,

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. Our whole team was delighted to hear your ...