Reviews (1,874)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer loyalty and engagement.
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Ottima applicazione per il servizio di punteggi fedeltà, la consiglio moltissimo perchè è un bel servizio per conquistare clienti
Caro Artyexpress 💜
Grazie mille per aver condiviso la tua esperienza con i servizi di BON. Significa davvero il mondo per noi. Farò in modo di passare questo al team di supporto per fargli sapere per continuare il lavoro straordinario. Auguri alla vostra attività e speriamo di accompagnarvi con voi in questo viaggio.
Per ulteriori richieste, non esitare a contattarci tramite chat dal vivo o e-mail a help@bonloyalty.com. Sei sempre il benvenuto qui.
Saluti,
Mia
BON Team
Top app! Op deze manier kan ik mijn klanten aansporen tot (meer) verkopen en ze belonen. bedankt BON!
Hallo,
We zijn erg dankbaar voor uw beoordeling. Bedankt voor het delen van uw beoordeling met ons. Als je meer hulp nodig hebt, neem dan gerust contact met ons op via livechat of help@bonloyalty. We zijn er altijd om je te ondersteunen!
Vriendelijke groeten,
Mia
BON-team.
This app is exactly what I have been looking for. I had tried a few others before but I didn't like them. Glad I found BON.
I also had a little issue with the customization but the customer service was superb. Anna helped me solving the issue even when it's Christmas holiday time, I really appreciate it. Forgot to leave a review because I got distracted haha so this is a bit late.
Thank you!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
This is an amazing app! it really does more than expected. Easy and free, we really enjoy working with it ! thank you
Hi GLOW55,
Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Love the ease of use and the guide through the app. Would recommend for anyone with a business looking to expand customer base.
We’re so glad to hear that our app was easy and intuitive for you.
We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!
Please reach out to us via the Chat widget or our Support mailbox 📫 Help@bonloyalty.com if you have any other requests!
Have a wonderful day 🥳
Mia
BON team
Excellent customer service with fast response! I was assigned to an agent named Cara and she was ever so helpful and patient in showing me how the app works for first-timers like me. When setting up and editing the activities/rewards, there are a few glitches here and there. But still, the app itself is not bad. You can set up and customise it to the ways you wanted. Would recommend!
Hi, Me, Cara and the entire BON team are so delighted to receive your warm compliments on the quality of our service. With 24/7 Chat Support system and the enthusiasm at work, we always try to respond in seconds and support users with any questions/requests.
However, we always set high standards to ensure that the app is designed with the utmost care, and that the app works well in different conditions. Can you describe in more detail to me about the "glitches" you have encountered while using the app? We look forward to assisting you, to ensure the best user experience.
I'm looking forward to hearing form you. Thanks!
Sehr schlechte übersetzung und nicht zu ende gedacht. Hat Theoretisch potenzial
Sie können sich vollkommen darauf verlassen, dass unsere Übersetzungsfunktion es Ihnen ermöglicht, Textpassagen ganz einfach anzupassen, sei es auf Englisch, Deutsch oder einer anderen Sprache. Ich habe festgestellt, dass Sie bisher noch nicht mit unserem Support-Team gechattet oder Online-Meetings durchgeführt haben, daher hatten wir bisher keine Gelegenheit, Ihnen bei der Einrichtung zu helfen und sicherzustellen, dass Sie das Übersetzungstool optimal nutzen können. Lassen Sie mich Ihnen helfen! Bitte teilen Sie mir Ihre Anforderungen mit, und ich werde sie sofort umsetzen! Wir können jederzeit chatten oder uns per Google Meet treffen, wann immer es Ihnen passt.
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You can trust that our translation feature makes customizing text passages from English, German, or any language a breeze. I noticed you haven't chatted or met online with our support team yet, so we haven't had the chance to assist you in setting up and getting the most out of the translation tool. Let me lend a hand! Just share your needs with me, and I'll take care of it right away! We can chat or schedule a Google Meet whenever suits you best.
Amazing app with excellent User interface and dashboard. I had a question on the rewards and Emile from customer service team did an amazing job in clarifying it. Only thing was that I was unable to choose multiple collections when my customers redeem their points and so I am unable to use this app. Hope this will be available in the future release. All the best to the entire team!
Dear Bliss Tree GA team
Thank you for your detailed and thoughtful feedback 😊! Emile and the whole BON team appreciate your time trying us and giving us a wonderful suggestion about multiple collection feature. We do acknowledge that there are many things we need to improve to make BON best suit your need and we'll work tirelessly to do that.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Best regards,
Mia
BON Team.
I have only just installed this app, and it was really easy to customize to suit my brand. I ran into an issue with one of the earn features, however the customer support team was stellar, and they explained clearly what was wrong, it was 100% user error. But they got it running for me and were amazing. The app is really cohesive on the site, the widget is visible but subtle on my site, it looks amazing. The interface is easy, and again, I need to say the support team is amazing. For a free app, it's is unbelievable.
Hi Noella & Co,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Hello NSI Nails,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!