Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

January 9, 2024

great customer service by Anna,
Just started to use this app, hope its what its good :)

Little Flower Company Cake Design
Canada
3 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

March 22, 2024

Chelsea has been so helpful with our setup of our loyalty scheme, they helped with the custom development we needed to make the app work for us, would recommend using for loyalty schemes

Dynamic Office Solutions
United Kingdom
14 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 13, 2024

Easy to Set up + a fast and helpful support team - Sunny was the agent and she was extremely professional and efficient in solving my issues

INFORM Clothing
United Kingdom
6 months using the app
BON Loyalty replied February 20, 2024

Hi INFORM Clothing,

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

March 11, 2024

Having undertaken a preliminary exploration of BON Loyalty, I find it to be a cost-effective solution that meets my basic loyalty program needs. The customer service has been exceptional, with timely and helpful assistance. I look forward to the development of additional integrations to enhance its functionality.

Giraffe Tools
United States
7 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 21, 2024

Customer service is good, professional and prompt. Agents like Sophie are very nice and patient.

Rythmagica Singapore Store
Singapore
6 days using the app
March 20, 2024

We were previously using Rise.Ai, however, it has very limited features, outdated interface and is very expensive.

Switching to Bon has been absolutely amazing so far! We have received lightning speed support from the team (Anna, Emile, Chelsea) and we are able to customize the interface of the app with the help of the Dev Team (Cahn). We are now able to offer a ton more ways to earn and redeem points. The fees are alot cheaper as well, so that's a bonus!

We highly recommend this app!

THE LASH SHOP
Canada
4 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 23, 2024

It's a super app! It has everything I was looking for, very easy to set up.
Cady has helped me and guided me with every question I was concerning on. Great Job!

Janilu Perfume Shop
United States
22 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 10, 2024

The app's user-friendly design makes navigating through various features a breeze, making it incredibly easy to engage with the loyalty program.

Moreover, I had the pleasure of receiving exceptional assistance from Maxxie- not only addressed my queries promptly but went above and beyond to ensure I fully understood the app's features and benefits.

RZME
United States
About 2 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

March 13, 2024

it was nice talking to Anna one of the members of this great project program, i am really impressed on how smooth and fast they work, for me efficiency and consistency are main positive points that make them apart from others, not to forget the creativity part and efforts they have put to make a ideal program to attract more customers and overwhelm audiences all around the world.

Rise Lovely Surprise
Spain
4 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 7, 2024

I have only used this app for a little while and already impressed by the features. Customer service was awesome! Mia was super nice and solved my issue very quickly.

Dime Active
United States
2 days using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!