Reviews (1,752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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Not only does this app allow our business to reward customers for both referrals and purchases- BON’s customer service is outstanding. I wanted a custom button made for my site and BON created it happily and free of charge!
Hello,
Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
The set up was super easy for my store, I was actually surprised by the ease. I had to get in contact with customer service about their brandmark and Anna helped me. She was very friendly and helped settle my issue in little to no time. I hoping this app goes well with my store!
Amazing customer service! I have been trying to set this up for hours and Anna and Maxxie have been patiently answered each and every question i had! I am looking forward to using this app! Amazing customer service! 5 stars
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Maxxie was the customer service rep who helped me today and was so sweet! She answered all my questions and helped me get the things set up propertly that I needed. We haven't launched our store yet, but the BON loyalty app seems great so far!
Hi Big Poppa Smokers,
We are so glad that our team, especially Maxxie has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Liam
BON Team
As soon as I installed the app, a representative, Anna, helped me immediately. She was available to help answer any questions and responded quickly. Looking forward to using this app in my store!
Hello Health Nutz,
Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
🎅🎁 Merry Christmas! ❄️🎄
User-friendly app and 5 star customer service! Solved all my issues and initial doubts in few minutes, sharing valuable and useful resources. Recommended!
Hello Glivee,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
Chelsea and Anna were great! They were very prompt and provided all the help I needed. Loving the app so far and recommend to anyone who's looking for a reward program for their online store. Navigation is easy and the layout is beautiful.
Dear HE REIGNS OFFICIAL,
We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us.
Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏
Liam
BON team
Great app with a lot of flexibility when it comes to customization and multilingual support. Maxxie, Chelsea, Cady, Anna and Cara have all been extremely supportive and helpful in explaining the features along the way of our implementation that will soon go live and interfacing with the developers to fix a couple of things that were needed for the app to work seamlessly on our theme. So far so good for the app and the support team. Well done!
Hi AlemaProShop,
Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Amazing app with outstanding support. Very responsive and good help. Also the app has a lot of features what we need in order to create a good loyalty program.
Hello,
Thank you for your review. We will share this with the app team to let them know how we are doing
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
The app is very easy and simple to use. The customer support team are very friendly and helpful. Cara solved my problem in no time! I have high hopes that this app will do wonders for my store!
Hello CornerShop
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
🎅🎁 Merry Christmas! ❄️🎄