Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

February 13, 2024

Easy to Set up + a fast and helpful support team - Sunny was the agent and she was extremely professional and efficient in solving my issues

INFORM Clothing
United Kingdom
6 months using the app
BON Loyalty replied February 20, 2024

Hi INFORM Clothing,

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

February 23, 2024

It's a super app! It has everything I was looking for, very easy to set up.
Cady has helped me and guided me with every question I was concerning on. Great Job!

Janilu Perfume Shop
United States
22 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 18, 2023

The app is very easy and simple to use. The customer support team are very friendly and helpful. Cara solved my problem in no time! I have high hopes that this app will do wonders for my store!

CornerShop
United Kingdom
About 2 months using the app
BON Loyalty replied December 20, 2023

Hello CornerShop

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

January 9, 2024

great customer service by Anna,
Just started to use this app, hope its what its good :)

Little Flower Company Cake Design
Canada
3 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

March 23, 2024

Nice app easy to install and the support is awesome: #Anna :)

Garva
India
8 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 6, 2024

Stable and easy to use app with all core functions I was looking for. Also very impressed by their customer support team. They always answer within minutes and solved my development request faster than expected.

Sparklar
Estonia
27 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 11, 2024

Anna from Asia, She’s an amazing customer service person, she attended to me perfectly and the problem I had was resolved without hassles. 5 star for you Anna and to BON: Loyalty. Thank you Anna. You rock!!!

UNITED BANK OF AFRICA
Nigeria
About 2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 16, 2023

Agent Emile from your Customer Support has been a great help

Nano Singapore Shop
Singapore
Over 1 year using the app
BON Loyalty replied November 20, 2023

Dear Nano Singapore Shop,

A big thank you for your fantastic 5-star review! We're thrilled you had a great time with us. Your feedback is incredibly valuable!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

With appreciation,
Liam
BON team

January 10, 2024

The app's user-friendly design makes navigating through various features a breeze, making it incredibly easy to engage with the loyalty program.

Moreover, I had the pleasure of receiving exceptional assistance from Maxxie- not only addressed my queries promptly but went above and beyond to ensure I fully understood the app's features and benefits.

RZME
United States
About 2 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

November 29, 2023

I like the app, it provides quite a lot of video templates with a reasonable ability to customize messages to audience. Initially I had some challenges with connecting the app to my Tik tok account, but help desk was very responsive and promptly helped to resolve all issues. I recommend this app.

Alartis
Japan
About 1 month using the app
BON Loyalty replied December 6, 2023

Good day to you Alartis

Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^ Great UI and timely support are always our goals when developing the app, and we are more than happy to know that it impresses you the most!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.