Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

February 1, 2024

Maxxie is so sweet and was very helpful. She truly cares and she shows that well. my experience with support through chat was very personable. Thanks Maxxie, you're so great!

Thrift Valley
United States
3 months using the app
BON Loyalty replied February 20, 2024

Cheers to you Thrift Valley 🍻,

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. Our whole team was delighted to hear your feedback! 🌸

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

February 20, 2024

fantastic customer service, super friendly and extremely prompt!

Georgia Mae
Australia
5 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 5, 2024

Priced reasonably for all the important features you need.
special thanks to Anna and Maxxie for being very responsive and helpful.

Yggdrasil Leaf Company
Singapore
About 13 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 31, 2024

Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!

INGLOT – Make-up, Nagellak & Workshops
Netherlands
15 days using the app
BON Loyalty replied February 20, 2024

Hi INGLOT,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team

January 3, 2024

Set up was so straightforward and Anna was extremely helpful and patient. I am now all set up and ready to go! Excited to see how my customers react. Thank you

All Shades
United Kingdom
14 days using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

April 9, 2024

Super service rapide, à l'écoute de nos demandes et que dire de Anna! Incroyable service à la clientèle!

Vogel Saint-Jérôme
Canada
16 days using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 2, 2024

We recently made the switch from a much more expensive loyalty program to the one provided by the BON team. We should have done it earlier. We are incredibly grateful for the prompt attention and assistance that the BON team consistently provides whenever we have a question. It is truly remarkable!

Woof Living
Singapore
About 1 month using the app
BON Loyalty replied February 20, 2024

Hi Woof Living,

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

October 11, 2023

Excellent app only surpassed by the the support team, all the help you could ever need. I would highly recommend.

Thank you Bon.

UK Media TV
Malta
About 1 month using the app
BON Loyalty replied October 23, 2023

Dear UK Media TV,

Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you.

If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

June 10, 2024

great cx care by Anna!

Pace
Egypt
22 minutes using the app
BON Loyalty replied June 17, 2024

Hello Pace
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 21, 2024

Perfect support with immediate answers and availability for app customization according to our needs.

Craft Resin
United Kingdom
About 2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!