Reviews (1,752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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Maxxie and Cara are both very good customer service agents, super quick to answer questions!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Maxxie was very very helpful. Im switching over from a very well known loyalty app to Bon bc of how well it fits within my budget & the amazing features.
Good day to you!
Thank you so much for your sweet feedback on our app and support! Maxxie and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Liam
BON Team
App was glitching so bad it would constantly log me out of my Shopify app and ask me to sign in again. When I put the loyalty widget on my website it also started glitching. NO
Dear Peolet,
I hope there have been no misunderstandings during your experience. Our app continues to operate smoothly across 5000+ stores, and our team is committed to assisting you until the loyalty program functions seamlessly.
To ensure prompt assistance, could you please provide further details about the issues you're encountering? It's unusual for any app to log you out of your Shopify account, and upon review, we observed that you've installed several apps that may potentially conflict with each other and disrupt the display of the Loyalty widget on your website.
The BON team is eager to work together to address any misunderstandings. Please chat or call us when you are available.
Anna was a great help and very very fast with the response! I recommend this app. Especially my first time with them
Hi Lifebyteboutique
Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Good services
Hello FIZIWOO
Your 5-star review made our day! We're deeply grateful for your support and kind words. Looking forward to serving you again soon!
Switched over from Smile because they were charging way too much for their loyalty program. This company made the switch fast and easy! Would definitely recommend!
Hi Nawlins Praline Candy,
Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!
Liam
BON team
The app was very easy to use with lots of customisation for my brand, customer support was friendly and helpful, Anna assisted with my enquiries fast and efficient, thank you very much
Hi Luxury Sunset,
We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀
May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Cheers,
Mia
BON Team 🌸
Excellent App and fantastic service!
Hello JFC.
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us! 🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team
Excellent Service
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
Chelsea did a great job supporting me in different things setting up the BON app. First impression of service speed and the app in general is amazing.
Dear Filter-Flasche.de,
Thanks for your review! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
With appreciation,
Liam
BON team