Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, customization, and smooth integration with Shopify and POS systems. They value its customer engagement features like reward points and birthday points. The user-friendly interface, extensive rewards selection, and responsive customer service are key benefits. It offers a free plan suitable for small businesses and a cost-effective paid plan. The multilingual support is also appreciated. Merchants report that the app has positively impacted their operations and customer engagement.

December 22, 2021

Already installed and tested, not used in store yet -planning.the service is very good, and the function can meet our needs
Thanks Emile

Ampow
Hong Kong SAR
Over 1 year using the app
BON Loyalty replied December 22, 2021

Hi Ampow,

We are so delighted that you're loving our app and customer support! Emile couldn't be happier to read your kind words^^ We're always here to help you set up BON in your store! Your satisfaction is always our pride and joy!

If you need any further support, just chat with us or email us at help@bonloyalty.com.

Best regards
Mia
BON Team.

June 16, 2022

Anna and the BON team are awesome! Highly recommend so far everything is as good as it sounds. It's easy to setup!

Cherry Vibes
Costa Rica
Over 1 year using the app
BON Loyalty replied June 17, 2022

Hi Cherry Vibes,

We are so glad that our team, especially Anna has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

February 25, 2022

Great app, Emile our support person is an amazing help! assisting with setting up the shop every step of the way!

Erabella Hair UK
United Kingdom
Over 1 year using the app
BON Loyalty replied February 25, 2022

Good day to you Erabella Hair UK,

Awwww 😊 thanks a million for your amazing review on us! Your warm words are a powerful boost for Emile and our team to provide you with fast and quality service. You've made our Friday so much more enjoyable! Being able to assist you in your business is the highest prize for us ❤️

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

April 20, 2022

I am so happy to give a smaller brand a chance. It has everything I need with no fee. Emile was really helpful in getting me set up! I can't wait to dive in more and see what I can do in BON!

The Snoozzze Box
United States
Over 1 year using the app
BON Loyalty replied April 20, 2022

Hi The Snoozzze Box,

Thank you very much for such awesome feedback about BON! We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and enjoy your experience with it. Special thanks from Emile too:)

Don't hesitate to contact us via chat or email at help@bonloyalty.com when you need help. We're more than happy to assist you!

All the best,
Mia
BON Team

June 1, 2022

Daisy has been super helpful! I’m excited to get this going and she has been amazing with my questions

johnnyvvco
United States
About 1 year using the app
BON Loyalty replied June 2, 2022

Dear johnnyvvco

Thank you so much for this amazing review😋. I'm delighted to hear our app's service was provided in a timely manner. Our support team and Daisy are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

August 3, 2022

The best loyalty and referral app I've used so far. Works smoothly and is easy to customize. Looking forward to doing business together.

ROK HOPR
United States
About 1 year using the app
BON Loyalty replied August 8, 2022

Hi ROK HOPR

Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly! Also, We're so delighted to know that BON has become a part of your store ^^

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

Edited November 2, 2021

I used this app to attract more customer using Loyalty program. I really like how it does. The support is awesome. Especially Tracy who is eager to help me always. Fixing my issue. Also hear for your any feedback or suggestion. They are new but always willing to listen everything and trying to sharpen their app. Recommended app for your valuable store.

KOA Store
India
About 1 year using the app
BON Loyalty replied November 2, 2021

Hi KOA Store,

Thank you so much for leaving us a wonderful review! Tracy was so excited to read this. Your precious feedback motivates Tracy and our back office team to keep on improving the app and develop better features for our customers!

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,

Mia
BON team

January 12, 2023

Absolute gold. BON is very easy to configure / stylize which is far more than can be said for most of the other reward programs I've tried.

On top of exceptional functionality, their support team is unbeatable. I've spoken with multiple members of their support team including Anna, Cady, Emile, and Cara, and they have all been extremely helpful as well as timely in resolving issues.

I'd highly recommend BON to anyone who wants a high quality and stylish point system on their store.

Stimagz
United States
About 1 year using the app
BON Loyalty replied January 12, 2023

Happy 2023!

New year with new plans! We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team, Anna, Cara, Daisy, Emile and the Dev team, all are working very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Cheers!
Liam
BON Team

October 17, 2022

buona applicazione e servizio clienti accurato, facile da installare e permette di gestire diversi strumenti di marketing

Patterntag
Italy
About 1 year using the app
BON Loyalty replied October 17, 2022

Ciao Patterntag!

Grazie mille per la tua dolce recensione! Siamo tutti così felici che la nostra app e il servizio di supporto possano farti sentire soddisfatto! La tua fiducia e il tuo meraviglioso feedback ci hanno motivato a continuare a sviluppare l'app e a fornire servizi migliori ai nostri commercianti su Shopify.

Se hai bisogno di ulteriore supporto, ti aspetteremo sempre in live chat o help@bonloyalty.com.

Distinti saluti,
Liam
squadra BON
----------------
Hello Patterntag!

Thank you very much for your sweet review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants on Shopify.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Liam
BON team

May 31, 2022

Love the app so far!! I have only tested it myself, but so far so good. Thank you so much to Emile for all the help!

Ella Y Más
United States
About 1 year using the app
BON Loyalty replied May 31, 2022

Good day to you Ella Y Más,

Our team is super thrilled to read your awesome feedback, especially Emile😊. It's so great to have you with us and we can't be any happier to have satisfied you with BON!

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.