Reviews (1,724)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.
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Customer support is excellent, especially Tracy and Daisy helped me a lot in setting up the program and dealing with my queries. Excited to use the app on my website!
Hello Kef
We’re so happy to hear you had a great experience with BON Support Team, especially Tracy and Daisy. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Liam
BON team
i am using this app to help me build a rewards program for my store.
consultant Emile is super helpful and friendly. She can answer all questions and is happy to assist
Good day to you The Shopping Addict,
How lovely a person you are! Emile and our team are so grateful that you trust our app to be a part of your amazing store. Your support is what we would work tirelessly to improve BON for and make it suit your needs.
May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.
Great app and great customer sevice. I'm very happy and I will talk about this app with all my friends
Hey Kisené,
We are thanking you from the bottom of our hearts for investing your time and sharing this amazing feedback🥰 Knowing that our support — delivers you excellent service, and our app contributes to your business — truly brightens up our day!
Don't hesitate to contact us via our live chat channel or email at help@bonloyalty.com whenever you need help.
I hope you have a lovely day ahead!
Mia
BON Team.
Absolutely amazing app, it has so many features. I'm able to customize just about everything, and Tracy from support was super friendly and helpful with set up!
Hi Little Wares Handmade Designs,
You have our words when we say - your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
Yours sincerely,
Mia
BON Team.
It was easy to set up the loyalty program especially when they have great customer support. The person that help me out today was Anna, helping establishing the layout, customizing the theme, and responded to my questions really quick. I would highly recommend this application for any store size.
Hi i3collectibles,
Thank you so much for your review! Anna and our Support team are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Really love the app, and the customer service is fantastic - especially Emile! They helped me integrate on a Saturday morning!
Happy Saturday NGL Sportswear team,
Emile and our team are jumping with happiness hearing that they could impress you with our service! Kind customers like you are the reason for all our efforts. Thank you so much for your kind words. It's Saturday midnight here in our timezone but she really enjoys the setup process with you! 😊
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Super easy to use! Had no issues installing and couldn't have asked for an easier system to provide my customers with a rewards.
Good day to you Desert Rose Bow Co.,
Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review about our easy-to-use interface! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Very happy with how easy the customization and set up process was. Also very fast response time for inquiries.
Good day to you TheMagicPotions,
It is not only our customer support team but the whole BON staff, that works hard on delivering good service and meeting every customer's expectations individually.
If you have further questions, please feel free to drop us a line via live chat or email at help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I love this app. It really does the job! And the support team is amazing, they know how to deal with any problem! I'm glad that I met Emile on the chat box, such a lovely person. I truly recommend it.
Good day to you modasiyouth,
Our support team is more than happy to hear that they could impress you with service, especially Emile ^^ We are all here to provide excellent service to our dearest merchants. Thank you so much for your kind words! I really appreciate you taking the time out to share your experience with us.
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Love this app and the customer service is super helpful. Very easy to navigate and set up.
Hi Claribelskincare.com,
We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.