Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

January 24, 2022

I found this app to add a loyalty program to my shop. The interface was super easy to set up and the customer service was very responsive. Emile walked me through what I needed with ease. Highly recommend giving this a try.

Blupen
United States
9 months using the app
BON Loyalty replied January 24, 2022

Dear Blupen,

Thank you for making our day great and giving us such motivation for a whole week ahead! It is very motivating and warm words of yours.
We are all here to provide excellent service and develop easy-to-use features to our dearest merchants. We, and especially Emile, count ourselves lucky for customers like you 😇

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

May 23, 2022

Daisy has been so helpful setting me up to use the app. I was able to create a rewards program for my customers and attract more traffic onto my website, all free!

Ada Jewellery UK
United Kingdom
9 months using the app
BON Loyalty replied May 24, 2022

Hi Ada Jewellery UK

Thanks a lot for praising our work! I'm glad that our support team has been able to help you promptly! Daisy would be really excited when reading this 😊

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,

Mia
BON team

February 21, 2024

Perfect support with immediate answers and availability for app customization according to our needs.

Craft Resin
United Kingdom
About 2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 20, 2022

Easy to install and customize the branding, support is fantastic, very simple and effective app. Highly recommend this app.

Kasubeauty
Germany
9 months using the app
BON Loyalty replied June 23, 2022

Dear Kasubeauty,

Your positive reviews about our business just made my day. I cannot wait to have you back so that we can host you in a better way.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

July 27, 2022

I have used this app and it allowed me to get all the features that other apps make you pay for. the service has been amazing and they helped me fix issues quickly.

labaladeh
United Arab Emirates
9 months using the app
BON Loyalty replied July 28, 2022

Greetings labaladeh,

This review made our day! ✨ We are so happy you are enjoying BON and services! Thank you so much for your kind words. If you need help along the way, please don't hesitate to let us know. Our team is always here to help!

May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

November 20, 2022

BON is a great reward program and has generated a lot of revenue to my store. It's easy to use, for both customers and myself. The support is second to none. No matter what time I reach out, there is always a helpful support agent happy to help. This is exceptional given that I live in a different time zone. Cady was fabulous today, she went above and beyond to help me and guide me to a solution. It's lovely receiving such exceptional service nowadays!

The Three Little Floofs
New Zealand
9 months using the app
BON Loyalty replied November 21, 2022

Dear The Three Little Floofs,

Thank you so much for sharing your experience with BON's services 🌸. It truly means the world to us. I will make sure to pass this to the support team, especially Cady - to let them know to keep up the amazing work. Best wishes to your business and we hope to accompany with you in this journey 🍀

For further request, feel free to contact us via live chat or email help@bonloyalty.com. You're always welcomed here!

Cheers,
Mia
BON Team

November 28, 2022

Easy to set up and customize. I'm looking forward to having my customers use this to earn\redeem rewards.

GroovyMikesCo
United States
9 months using the app
BON Loyalty replied November 30, 2022

Good day to you GroovyMikesCo,

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.

December 30, 2023

I've have issues while using this App. However, I got great support from Anna who is super nice and very knowledgeable to help resolve issues immediately.
I'm happy with customers's service.

Would recommend to use this app to grow your business.

Rượu Chuẩn Sài Gòn
Vietnam
6 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

November 17, 2023

Anna was absolutely amazing in helping me with everything. I used this app a long time ago when I first started and have always been amazed by how it works and keeps my customers extremely happy. Thank you Anna for helping me out with everything today and for the future.

Simply Organic Soaps
United States
8 months using the app
BON Loyalty replied November 20, 2023

Hello Simply Organic Soaps,
Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team!
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

October 7, 2023

The app is fantastic, it's the best one I've tried so far. However, what truly sets it apart is the outstanding customer support. I encountered an issue, but Anna resolved it quickly, and now everything works perfectly. The team is also exceptionally pleasant to interact with. I highly recommend it.

Be Like Venus
Spain
9 months using the app
BON Loyalty replied October 9, 2023

Dear Be Like Venus team,

Your detailed 5-star review is invaluable! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

With appreciation,
Liam
BON team