Reviews (1,752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
Refine
-
By rating
We tried several competitors in this field, 7 in total, none had more than they have. Customer service is kind and effective and always there when you need them. Emile and the team helped a lot when I had an issue. Definitely recommended.
Hi Fifo Store,
Thank you for choosing us and appreciating our product and service! Knowing that you have a good experience with BON, and the support service from Emile has satisfied you encourage us a lot to continue doing our best in the future :)
If you need us, we're always more than happy to help via live chat or email at help@bonloyalty.com. Have a fantastic day ahead!
All the best,
Mia
BON Team.
Cara was supportive and responsive! BON is a generous app, and is intuitive and easy to use! Strongly recommend!
Hi Celine and Fawnactive team,
We are so glad that our team, especially Cara has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Liam
BON Team.
What can I say? For a free app, this is amazing. Has a small issue which turned out to just be a delay but Daisy on live chat was on hand super quick and got it sorted. Cannot believe an app of this quality is free. Highly recommended!
Hello Stickerpressuk,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app and support agent, Daisy! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
This app is very easy to use and set up. It gives a lot of opportunities to develop and adapt to specific needs, although the free plan is really complete to start with for a small business. When I had some questions, the Support Team was always available via chat with helpful tips and answers to some technical questions (thank you, Daisy, Cara, Lucas and Emilie from Bon Loyalty).
Hiii,
Your review is an amazing gift for us today! We take pride in providing a comfortable experience for our beloved customers, and we hope to surprise you with more cool features in the near future!
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
Great performance app and easy to use and understand. If you want a loyalty program for your website this is the one.
Daisy from the support team helped me out even during the Lunar New Year Holiday, outstanding customer support! Give 5 stars for their app and customer service!
Hi Boss Lash NZ team
Your 5 stars review is such a perfect Lunar New Year gift for Daisy and all of us. Our main goal is to make our beloved customers happy using our app and services. Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep moving forward
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
Love this app! Very easy to set up and the design of the interface is nice. Will see how it interact with real customers later on.
Hi 👋
Thank you for your great review. At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our support team. They would be delighted to hear your feedback.
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com 🌸
Have fun exploring our app,
Mia
BON Team
Super easy to start. The customer service personnel was super helpful. Daisy was great. Look forward to using the app.
Hi Bang Bang Club
Thank you very much for sharing your experience with other merchants😊. Daisy was so happy reading your review. Your precious support motivated us to keep on developing the app and providing better services to our precious customers.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
We love it already! Making the switch was easy and we're excited of all the features BON offers! Top!
Thank you, Yoga Junkies!
Your amazing review made our day! Our support team is so happy to hear that you love our app and that they can assist you well along the setup.
Please feel free to send us a message via our live chat or an email to help@bonloyalty.com. We are always ready to support you!
Best regards,
Liam
BON Team.
I just started using this app for my store, and so far its a great app. Had a few questions about the widget and loyalty setups and Anna was so helpful. She made the whole setup process so smooth and answered all my questions. Amazing customer service, thank you Anna!!!
Thank you very much for your great review! We take pride in providing a comfortable experience for our beloved customers. The support team and Anna are very happy to assist you with setting up the new Loyalty program! 🎁🤗
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
Very good app and customer service. It's very wary to set up. Looking forward to my customers using it. Thanks for assisting me Daisy
Good day, Sims Chic Boutique team
We truly appreciate that we can accompany such a kind-hearted and lovely customer like you🤗! Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. We're also looking forward to seeing your customer's reaction to the loyalty program.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team