Reviews (1,727)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

September 22, 2022

This app is excellent for keeping track of loyalty Rewards! Adding new rewards is easy & being able to customize my widget button is pretty awesome.

The Village Shop KC
United States
Over 1 year using the app
BON Loyalty replied September 23, 2022

Dear The Village Shop KC,

Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ❤️

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

October 6, 2023

Kind of new with the app, but got quick and service minded help of Daisy when I asked for help

Hustopia
Sweden
Over 1 year using the app
BON Loyalty replied October 8, 2023

Dear Hustopia,

We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us.

Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏
Liam
BON team

Edited February 16, 2024

This app is truly incredible, the features they are offering is massive. You can literally customize everything, the look & appealing feels very natural and intuitive. Support team is also a 10/10!

edit: 16.02.24 The Support is a 11/10! I had a small problem with the cart and they helped me in no time. Especially Emile was so kind and found a very quick solution for my problem. Only can recommend this app!

Johnnys Clipper
Germany
Over 1 year using the app
BON Loyalty replied August 2, 2022

Hi Johnnys Clipper,

You have our words when we say - your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

Yours sincerely,
Mia
BON Team.

January 4, 2023

They are quick to help and the customization is great! Thanks! I have not been using it for a very long time, but so far no issues.

Welcome Home Buddies
United States
Over 1 year using the app
BON Loyalty replied January 6, 2023

Welcome, Welcome Home Buddies!

We are so glad that our support team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

May 5, 2022

Carrey at BON was very helpful and setting up was super easy and convenient. Would recommend to anyone looking for a well designed Loyalty APP

Wine Fiend
United Kingdom
Over 1 year using the app
BON Loyalty replied May 6, 2022

Hi Wine Fiend,

A beautiful user-interface is always one of our main goals when developing BON, and we're so glad to know that you have enjoyed its design :D Thank you so much for your awesome review! Carrey was really excited when reading this:)

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team

July 21, 2022

I would give it 6 out of 5 for ease of use and support. Tracy is incredible! Polite, knowledgeable, fast.

Les Coeurs Sauvages
United States
Over 1 year using the app
BON Loyalty replied July 22, 2022

Hi Les Coeurs Sauvages,

We would like to express our gratitude for your feedback 💙 Such words are very supportive and motivate us! Also we and Tracy are very glad that you liked our BON Loyalty Rewards program.

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

May 3, 2023

Customer service is very responsive and cordial. We're still working on setting up the app and getting everything ready for our clients, but so far so good!

by valenti® ORGANICS
United States
Over 1 year using the app
BON Loyalty replied May 3, 2023

We are glad you were able to make the user journey a breeze here in BON. We love making custom changes to see your vision come to life. Our main priority is to meet requirements and exceed the expectations of our customers. That being said, we are always open to suggestions and will do our best to implement them.👍

If you have any further questions, please feel free to drop us a line via live chat or email help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

November 11, 2021

The interface for this rewards program is customizable and a perfect modern addition to my small shop and learning program. Thank you, Bon!

The Spookywood Witch Shop
United States
Over 1 year using the app
BON Loyalty replied November 11, 2021

Hi The Spookywood Witch Shop,

We are just back to work, and your feedback truly lights up our day :) Thank you a lot, we're so glad that you find our app convenient for you to use! Your feedback will motivate us to work harder in the future.

If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

Edited August 5, 2022

Very helpful and easy to use. highly recommend. Their support is always there to assist and on time - super friendly too. I spoke to Emile!

zengazworldwide
United Arab Emirates
Over 1 year using the app
BON Loyalty replied August 8, 2022

Hello Zengazworldwide,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend BON app and the support from Emile. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

Edited March 31, 2023

superb app. Great support from Anna. Really helpful UI, not much else u need really! happy with it all

Ariel and the dev team are super too!!

harvmcmblocks
United Kingdom
Over 1 year using the app
BON Loyalty replied August 17, 2022

Happy week to you!

Thank YOU so much for taking your time and leaving us such an awesome review! Such kind, and warm words are the best motivation for us, especially Anna 💕
All our teams here always strive to exceed our customers' expectations and make sure that you are satisfied.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team