Reviews (1,728)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

January 23, 2023

Customer service was 10/10, highly recommend. Cady was very helpful from the moment we downloaded the app. She helped me transfer data from our old rewards app that was no longer working. Thank you Bon!

Glitter Babes & Co.
Canada
Over 1 year using the app
BON Loyalty replied January 24, 2023

Hello,
Our whole team is very glad to hear that our small app is useful for you. Thanks to amazing customers like you, we have the chance to continue developing the BON app. Cady is extremely happy that she could provide a prompt assistance for you!
Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

May 28, 2022

This app is AMAZING and very easy to use! Daisy and the developer team was awesome and my site looks so professional.

Class In Session
United States
Over 1 year using the app
BON Loyalty replied May 30, 2022

Dear Class In Session team ✨

Daisy is jumping of happiness hearing that she could impress you with her support. With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

May 12, 2023

This is definitely one of the best rewards apps! It has many great features and a fully customizable modern UI. The customer service is top-notch as well. Anna was very friendly and quick to respond.

Glacé Sakura
United States
Over 1 year using the app
BON Loyalty replied May 15, 2023

Thank you so much for sharing your love in such a wonderful review!

Clients like you make us believe in what we do and motivate us for further accomplishments. 🌠 We are extremely happy that you have chosen us to accompany you from the beginning and we will be even happier to witness your journey to success.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Mia
BON Team

March 15, 2023

Daisy is wonderful.. great service and quick assistance when I had a question. Thank you bon loyalty

Beauty Bar By Dannie
United States
Over 1 year using the app
BON Loyalty replied March 16, 2023

Hi, Thank you so much for giving us a chance to support you! Our team (especially Daisy) is so happy to have you with us.
Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

February 22, 2023

Molto facile da usare.
Supporto perfetto in italiano (hanno un tool di traduzione simultanea molto efficiente).

Daisy super veloce nel lavorare e nel rispondere alle domande.
Non sono mai stato così stupito da un plugin per shopify.

The Black Potato
Italy
Over 1 year using the app
BON Loyalty replied February 22, 2023

Hi, Thank you so much for giving us a chance to support you! Our team is so happy to have you with us. Don't hesitate to chat with us if you need any further support.
Have a nice day!
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Ciao, grazie mille per averci dato la possibilità di supportarti! Il nostro team è così felice di averti con noi. Non esitare a chattare con noi se hai bisogno di ulteriore supporto.
Buona giornata!

Edited June 13, 2022

the app has helping my website a lot. also, the customer service are helpful especially emile, super friendly.

Zotikos co.,
Taiwan
Over 1 year using the app
BON Loyalty replied June 14, 2022

Happy week to you Zotikos co. team,

Thank you so much for your review! We - BON team and especially Emile, are all so happy that our app and support team can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

August 12, 2022

This app is amazing and I'm glad I got in when I did. Emile helped me get things set up and started and was the best!

Mahogany Hippie | Holistic Self-Care Brand
United States
Over 1 year using the app
BON Loyalty replied August 17, 2022

Hello Mahogany Hippie 🤗

We're so thankful that you have written such kind and warm words addressed to us. Emile is always happy to see customers being satisfied with her effort. We will try to continue to keep your trust and delight you with the best service you deserve.

If you need any assistance from us, please contact our team via the live chat or email us at help@bonloyalty.com. We are all looking forward to having a chance to support you further and get you fully satisfied with our app and service!

Best regards,
Mia
BON Team.

December 4, 2022

Absolutely love this app! A must app for your shop! Customer service is the best too especially Emile very knowledgeable. Highly recommended.

Lorene's Creative Shop
United States
Over 1 year using the app
BON Loyalty replied December 5, 2022

Hi dear,

We really value the positive review and are happy to hear that you enjoyed chatting with Emile, our Support agent. Your feedback helps us grow each day 🥰

We are always ready to assist you again at the “Chat with us” widget or our Support mailbox “Help@bonloyalty.com”

Thanks
Mia
BON team

March 21, 2022

The app is really simply to use. the support team Emile and her collegues were really great in ensuring the application was smooth. I would highly recommend the app and great support staff.

auras perfumes
Singapore
Over 1 year using the app
BON Loyalty replied March 21, 2022

Good day auras perfumes,

Thank you so much for taking time and leaving us such an awesome review! Your kind and warm words are the best motivation for us. I'll make sure to pass your review to Emile, I know she'll be happy to read it:) Not only Emile, but all our teams here always strive to ensure that you are satisfied with our app and service.

We're always more than happy to assist you via live chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

Edited July 23, 2022

Excellente application ! Je recommande ! Même le service clients est de qualité et réactif; comme Daisy qui a été très compétente. Vous pouvez télécharger cette application sans problème.

DIOZA CELESTE
France
Over 1 year using the app
BON Loyalty replied July 25, 2022

Bonjour DIOZA CELESTE,

Merci beaucoup d'avoir partagé votre amour dans une si belle critique! Des clients comme vous nous font croire en ce que nous faisons et nous motivent pour de nouvelles réalisations. 🌠Nous sommes extrêmement heureux que vous ayez choisi BON pour vous accompagner et nous serons encore plus heureux d'assister à votre cheminement vers le succès.

Nous sommes toujours heureux de répondre si vous avez des questions, laissez-nous simplement un message ou envoyez-nous un e-mail à help@bonloyalty.com.

Amusez-vous à explorer notre application,
Mia
L'équipe BON