Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

Edited July 23, 2022

Excellente application ! Je recommande ! Même le service clients est de qualité et réactif; comme Daisy qui a été très compétente. Vous pouvez télécharger cette application sans problème.

DIOZA CELESTE
France
Over 1 year using the app
BON Loyalty replied July 25, 2022

Bonjour DIOZA CELESTE,

Merci beaucoup d'avoir partagé votre amour dans une si belle critique! Des clients comme vous nous font croire en ce que nous faisons et nous motivent pour de nouvelles réalisations. 🌠Nous sommes extrêmement heureux que vous ayez choisi BON pour vous accompagner et nous serons encore plus heureux d'assister à votre cheminement vers le succès.

Nous sommes toujours heureux de répondre si vous avez des questions, laissez-nous simplement un message ou envoyez-nous un e-mail à help@bonloyalty.com.

Amusez-vous à explorer notre application,
Mia
L'équipe BON

January 1, 2023

It is user friendly. Easy to set up according to your needs. Free setting is offering enough for a small business buy you can upgrade if needed.

Event Mood
United Kingdom
Over 1 year using the app
BON Loyalty replied January 1, 2023

We wish you a wonderful 2023! ☘️
& Thank you so so much for your amazing review. It is a sweet surprise for our team at the beginning of this year! 🤗
We are always here for you if you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Cheers!
Mia
BON Team

April 6, 2022

This App Is Great for someone who wants a reward program for their customers. It has a chat feature that is very good, you can create questions and answers. the customer service responds fast and Emile was very kind and helpful. thank you Emile! I highly recommend you getting this App!!

𝐇𝐨𝐮𝐬𝐞 𝐨𝐟 𝐂𝐨𝐂𝐨'$𝐅𝐥𝐚𝐯𝐞
United States
Over 1 year using the app
BON Loyalty replied April 7, 2022

Happy Thursday 𝐇𝐨𝐮𝐬𝐞 𝐨𝐟 𝐂𝐨𝐂𝐨'$𝐅𝐥𝐚𝐯𝐞

Thank you for posting your awesome review, we do appreciate that 💕Emile was really excited to know that she could impress you with her support. With your trust and support, we will certainly work harder to improve our app in the future.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

September 16, 2022

So far, so good! Fairly easy to set up with clear instructions. I look forward to offering this to my customers!

Quitches Get Stitches
United States
Over 1 year using the app
BON Loyalty replied September 18, 2022

Hello Quitches Get Stitches

This review made our day! Thank you so much for taking the time to leave us this amazing review.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 16, 2023

Agent Emile from your Customer Support has been a great help

Nano Singapore Shop
Singapore
Over 1 year using the app
BON Loyalty replied November 20, 2023

Dear Nano Singapore Shop,

A big thank you for your fantastic 5-star review! We're thrilled you had a great time with us. Your feedback is incredibly valuable!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

With appreciation,
Liam
BON team

July 27, 2023

We are using this App for a few months now. Great possibilities! The support team is really good. Great job... thanks.

TREBIUS VALENS
Belgium
Over 1 year using the app
BON Loyalty replied July 31, 2023

We are thrilled and grateful for your fantastic 5-star review! Your kind words brightened our day and reinforced our dedication to delivering exceptional service.

If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

March 14, 2024

Super Kundenservice wirklich Mega hilfreich und super! Danke an Maxxie

VeWi • Arts kreatives Design und Liebe zum Islandpferd
Germany
About 1 hour using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 24, 2022

Excelente aplicación, muy facil de manejar... El soporte es excelente también, Anna es muy amable y diligente

Moala Beauty | International
Colombia
Over 1 year using the app
BON Loyalty replied July 25, 2022

Hola Moala Beauty | International,

Muchas gracias por escribirnos esta hermosa reseña 💖 Nuestro equipo siempre está ahí para ti en caso de que necesites ayuda. Para usted, describir nuestro soporte, especialmente el de Anna, como increíblemente útil y eficiente, ¡es el mejor cumplido! Gracias a ti también, por tu amabilidad.

No dude en contactarnos en cualquier momento a través del chat en vivo o envíe un correo electrónico a help@bonloyalty.com, ¡ya que siempre le damos la bienvenida!

Tuyo sinceramente,
Mia
Equipo BON

June 20, 2023

Great experience so far! First day using this application, widget works as expected and the watermark was even removed for free! Great customer service.

Dediza
Netherlands
Over 1 year using the app
BON Loyalty replied June 20, 2023

We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.

Let us know if we can do anything else for you. Please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Mia
BON Team.

April 13, 2023

Amazing costumer support has never disappointed me.
They`re always one text away and up for all kinds of inquiries, always have the answer.
I`ve tried some other referral program apps but there hasn`t been one the I can fully rely on until i came across this app!! Also I actually see that they want to improve their app which makes it even more special. One of the strongest points they offer is that the presence of someone who can actually help regardless of time and day. Has always given me immediate action. I want to mention a few names who helped me from the beginning. Emilie, Anna and big shout out to Daisy!! She is the reason I was able to have this program started properly. Wouldn`t think any of other apps can match with their costumer loyalty. Highly recommended.

フィジーウォーターショップ
Japan
Over 1 year using the app
BON Loyalty replied April 13, 2023

Dear フィジーウォーターショップ

We are on cloud-9 knowing that our app has met your expectations, and we had provided you with an excellent customer experience. We also would like to express our sincere gratitude to you for leaving this feedback, thank you so much!

If you need our assistance, feel free to contact us anytime via chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy.

Best regards,
Mia
BON Team.