Reviews (1,728)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

September 16, 2022

So far, so good! Fairly easy to set up with clear instructions. I look forward to offering this to my customers!

Quitches Get Stitches
United States
Over 1 year using the app
BON Loyalty replied September 18, 2022

Hello Quitches Get Stitches

This review made our day! Thank you so much for taking the time to leave us this amazing review.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

July 27, 2023

We are using this App for a few months now. Great possibilities! The support team is really good. Great job... thanks.

TREBIUS VALENS
Belgium
Over 1 year using the app
BON Loyalty replied July 31, 2023

We are thrilled and grateful for your fantastic 5-star review! Your kind words brightened our day and reinforced our dedication to delivering exceptional service.

If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

July 24, 2022

Excelente aplicación, muy facil de manejar... El soporte es excelente también, Anna es muy amable y diligente

Moala Beauty | International
Colombia
Over 1 year using the app
BON Loyalty replied July 25, 2022

Hola Moala Beauty | International,

Muchas gracias por escribirnos esta hermosa reseña 💖 Nuestro equipo siempre está ahí para ti en caso de que necesites ayuda. Para usted, describir nuestro soporte, especialmente el de Anna, como increíblemente útil y eficiente, ¡es el mejor cumplido! Gracias a ti también, por tu amabilidad.

No dude en contactarnos en cualquier momento a través del chat en vivo o envíe un correo electrónico a help@bonloyalty.com, ¡ya que siempre le damos la bienvenida!

Tuyo sinceramente,
Mia
Equipo BON

June 20, 2023

Great experience so far! First day using this application, widget works as expected and the watermark was even removed for free! Great customer service.

Dediza
Netherlands
Over 1 year using the app
BON Loyalty replied June 20, 2023

We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.

Let us know if we can do anything else for you. Please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Mia
BON Team.

April 13, 2023

Amazing costumer support has never disappointed me.
They`re always one text away and up for all kinds of inquiries, always have the answer.
I`ve tried some other referral program apps but there hasn`t been one the I can fully rely on until i came across this app!! Also I actually see that they want to improve their app which makes it even more special. One of the strongest points they offer is that the presence of someone who can actually help regardless of time and day. Has always given me immediate action. I want to mention a few names who helped me from the beginning. Emilie, Anna and big shout out to Daisy!! She is the reason I was able to have this program started properly. Wouldn`t think any of other apps can match with their costumer loyalty. Highly recommended.

フィジーウォーターショップ
Japan
Over 1 year using the app
BON Loyalty replied April 13, 2023

Dear フィジーウォーターショップ

We are on cloud-9 knowing that our app has met your expectations, and we had provided you with an excellent customer experience. We also would like to express our sincere gratitude to you for leaving this feedback, thank you so much!

If you need our assistance, feel free to contact us anytime via chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy.

Best regards,
Mia
BON Team.

April 5, 2022

Amazing app and customer service by Dean. The installation process is smooth, and so far it's free. very recommended esp if it stays free :)

Slalu.com
Indonesia
Over 1 year using the app
BON Loyalty replied April 5, 2022

Hi Slalu.com,

We can’t thank you enough for the kind words about BON and our services! Your review means a lot to us and lets us know we’re on the right track. It's such a motivation for us to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

March 22, 2022

Nice reward program and easy to use
And also very quick support online
And it's free of charge with so many features

Dicker Tisch
Germany
Over 1 year using the app
BON Loyalty replied March 23, 2022

Happy Tuesday Dicker Tisch 🙌

Glad you are enjoying our app! Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve BON and provide better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

September 20, 2021

I love this app it very good and it's getting better. It's well made and very simple to used. The developer are super nice too :)

Le spécialiste du skatepark Alluneedbro | AUNB
Canada
Over 1 year using the app
BON Loyalty replied September 20, 2021

Dear Le spécialiste du skatepark Alluneedbro | AUNB :),

You really made our day with your kind words! Our team, especially Sunny, will be really excited to read this tomorrow morning :). Your precious feedback motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,
Marcus
BON Team.

May 2, 2022

Cette app est vraiment exceptionnelle. Après avoir testé de nombreuses options de fidélité à offrir à mes clients, toutes avaient toujours un problème : impossible de réaliser une traduction, le système de points ne se fait pas correctement, impossible de régler les réductions au choix en pourcentage ou en euros... Il était même difficile de trouver une app avec points de fidélité et parrainage ensemble. L'application BON Loyalty Rowards & Referral réunit tout ce que je recherche en tous points ! De plus, le service client est adorable, très compétent et réalise un suivi personnalisé, sérieux et professionnel. Si je devais choisir une autre app, je serais réellement attristée de me séparer de celle-ci. Comme perspective d'évolution en vue d'améliorer l'application, je propose une upgrade pour que le client puisse avoir une visibilité du nombre de points qu'il a gagné par commande réalisée et ceux qu'il a actuellement de disponible au total dans son compte client. Aussi, ce serait chouette d'avoir la possibilité d'afficher le nombre de points qu'un client pourrait gagner sur la fiche d'un produit et même dans le panier, avant de réaliser l'achat. Dans tous les cas, merci infiniment pour cette app et je vous souhaite un très bel avenir !

Ambrolia
France
Over 1 year using the app
BON Loyalty replied May 3, 2022

Bonne journée Ambrolia

Veuillez accepter nos plus sincères remerciements pour votre avis réfléchi et détaillé 🥰. Notre équipe est ravie de lire vos excellents commentaires. C'est tellement génial de vous avoir avec nous et nous ne pouvons pas être plus heureux de vous avoir satisfait avec BON ! Cela nous incite vraiment à améliorer notre application pour les clients comme vous.

Si vous avez besoin d'aide supplémentaire, nous vous attendrons toujours sur le chat en direct ou sur help@bonloyalty.com

Acclamations,
Mia
L'équipe BON

July 24, 2022

Staff were helpful and quick to answer my questions. love this app and i hope my customers will too.

Paws By Coco
United Kingdom
Over 1 year using the app
BON Loyalty replied July 25, 2022

Good day to you Paws By Coco,

It is not only our customer support team but the whole BON staff, that works hard on delivering proper service. Thank you for trusting BON and looking forward to our fruitful cooperation!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.