Reviews (1,728)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

Edited December 6, 2022

Really all Super Cady who treated me excellent 1000 points I love the app I loved the way they treated me everything super I love

Natural Systems Panama
Panama
Over 1 year using the app
BON Loyalty replied December 5, 2022

Hello,

Cady and our whole team really value your amazing review! We are striving every day to provide superior client service. 🤗

Feel free to reach out again if you have any questions about the BON Loyalty app!

Have a nice day!
Liam
BON team

August 2, 2022

BON Loyalty Rewards is a great app with great customer support. It was very easy to set up and customize to match our store theme. Isaac was very helpful.

coex3d
United States
Over 1 year using the app
BON Loyalty replied August 8, 2022

Dear Josh from coex3d

Thank you so so much for giving us an opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

Best regards,
Liam
BON Team

July 8, 2022

I've recently installed this app for my business and it is absolutely amazing!! Anna and Emile are so helpful every time I open the app and they are always there to answer any questions I may have! I am so glad I added this app to my business and cannot wait to continue using it in the future! Thank you!

JaeCosmosCo🪐
United States
Over 1 year using the app
BON Loyalty replied July 11, 2022

Hello to you guys, JaeCosmosCo team,

Thank you so much for sharing your love in such a wonderful review! Clients like you make us believe in what we do and motivate us for further accomplishments so much! Emile and Anna are extremely happy that you have chosen us to accompany you and your starry business 🪐

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

April 4, 2022

This Loyalty Rewards and Referral App is hands down the most effective and easy to setup App. The features including customisation are extensive and the Help from Emile was outstanding. Knowledgable and friendly too. Couldn't ask for more.

Scintera Pty Ltd
Australia
Over 1 year using the app
BON Loyalty replied April 5, 2022

Dear Scintera Pty Ltd

On behalf of our support team, I would like to express my gratitude for your awesome feedback. Emile was so happy reading your lovely compliment. We are lucky to have a customer like you as you are our incentive to make BON to become better.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Mia
BON team.

April 11, 2023

Just downloaded but based on Genie's customer service & app cost structure, I'll be sticking around!

The Smell of Fear
United States
Over 1 year using the app
BON Loyalty replied April 12, 2023

Hi The Smell of Fear team,

We are so glad that Genie have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

March 20, 2023

Very easy to set up and use. I did have questions, and the chat was immediately helpful. I highly recommend this app for your rewards program.

Bliss Artisan
United States
Over 1 year using the app
BON Loyalty replied March 20, 2023

Hello, You made our day with your trust in our app and your awesome review! <3 Our team is all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team

February 23, 2022

App molto funzionale per le mie esigenze direi utilissima!!!
Ho avuto un problema con le email e devo dire che l'assistenza è stata velocissima a risolvere il mio problema.

Ventitre
Italy
Over 1 year using the app
BON Loyalty replied February 23, 2022

Ciao Ventitre 🤗

Siamo appena tornati al lavoro e il tuo feedback illumina davvero la nostra giornata :) Grazie mille, siamo così felici che trovi la nostra app comoda da usare! Il tuo feedback ci motiverà a lavorare di più in futuro.

In caso di difficoltà durante l'utilizzo della nostra app, non esitare a contattarci tramite la nostra chat dal vivo o inviarci un'e-mail a help@bonloyalty.com. Siamo sempre pronti a servirti!

P/s: sto usando uno strumento di traduzione per risponderti, scusa se ci sono errori.

Distinti saluti,
Mia
Squadra BON.

October 24, 2022

i like that i can stay on the free plan even after the app becomes a paid app
an this app was easy to install and easy to understand and use

Excel Divas
Canada
Over 1 year using the app
BON Loyalty replied October 25, 2022

Hello Excel Divas,

We are so grateful for your review. With *Early bird* program, all current features in-app are free for you to use forever, even when some of them will become paid ones in the future, e.g: birthday point, subscribe to newsletter point, Shopify POS rewards, free product reward, and VIP Tiers. You will also have unlimited monthly order limitations.

We'll continue developing new and advanced features for the app regularly (we'll inform you beforehand about the new features in-app). In case those features are what you need, I'd highly recommend you upgrade your plan to have more advanced options to convert visitors into loyal customers.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

February 17, 2022

Love love love it! Great Customer Service as well. You'd be crazy to use anything else! Stop what your doing and add it now!!!!

Emerald City Collectibles
United States
Over 1 year using the app
BON Loyalty replied February 18, 2022

Dear Emerald City Collectibles,

We also love love love your wonderful feedback🥰 There's no word can express how happy we are knowing that our app and support service can satisfy you. Thank you so much for your love as well!

If you encounter any difficulties while using our app, feel free to reach out to us anytime via chat or email at help@bonloyalty.com. Your satisfaction is our pride and joy!

With love,
Mia
BON Team

December 8, 2022

Een perfecte app om je klanten punten te laten sparen en kortingen daarvoor te ruilen. De service van de app is erg goed, op veel momenten ben ik geholpen door Daisy.
Een top app!

Moritz' Coffee
Netherlands
Over 1 year using the app
BON Loyalty replied December 8, 2022

Thanks so much for your amazing review 💐

We always value our customers’ feedback and will try our best to bring back a premium service for the shop owners!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team