Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

March 22, 2022

Nice reward program and easy to use
And also very quick support online
And it's free of charge with so many features

Dicker Tisch
Germany
Over 1 year using the app
BON Loyalty replied March 23, 2022

Happy Tuesday Dicker Tisch 🙌

Glad you are enjoying our app! Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve BON and provide better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

September 20, 2021

I love this app it very good and it's getting better. It's well made and very simple to used. The developer are super nice too :)

Le spécialiste du skatepark Alluneedbro | AUNB
Canada
Over 1 year using the app
BON Loyalty replied September 20, 2021

Dear Le spécialiste du skatepark Alluneedbro | AUNB :),

You really made our day with your kind words! Our team, especially Sunny, will be really excited to read this tomorrow morning :). Your precious feedback motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,
Marcus
BON Team.

May 2, 2022

Cette app est vraiment exceptionnelle. Après avoir testé de nombreuses options de fidélité à offrir à mes clients, toutes avaient toujours un problème : impossible de réaliser une traduction, le système de points ne se fait pas correctement, impossible de régler les réductions au choix en pourcentage ou en euros... Il était même difficile de trouver une app avec points de fidélité et parrainage ensemble. L'application BON Loyalty Rowards & Referral réunit tout ce que je recherche en tous points ! De plus, le service client est adorable, très compétent et réalise un suivi personnalisé, sérieux et professionnel. Si je devais choisir une autre app, je serais réellement attristée de me séparer de celle-ci. Comme perspective d'évolution en vue d'améliorer l'application, je propose une upgrade pour que le client puisse avoir une visibilité du nombre de points qu'il a gagné par commande réalisée et ceux qu'il a actuellement de disponible au total dans son compte client. Aussi, ce serait chouette d'avoir la possibilité d'afficher le nombre de points qu'un client pourrait gagner sur la fiche d'un produit et même dans le panier, avant de réaliser l'achat. Dans tous les cas, merci infiniment pour cette app et je vous souhaite un très bel avenir !

Ambrolia
France
Over 1 year using the app
BON Loyalty replied May 3, 2022

Bonne journée Ambrolia

Veuillez accepter nos plus sincères remerciements pour votre avis réfléchi et détaillé 🥰. Notre équipe est ravie de lire vos excellents commentaires. C'est tellement génial de vous avoir avec nous et nous ne pouvons pas être plus heureux de vous avoir satisfait avec BON ! Cela nous incite vraiment à améliorer notre application pour les clients comme vous.

Si vous avez besoin d'aide supplémentaire, nous vous attendrons toujours sur le chat en direct ou sur help@bonloyalty.com

Acclamations,
Mia
L'équipe BON

July 24, 2022

Staff were helpful and quick to answer my questions. love this app and i hope my customers will too.

Paws By Coco
United Kingdom
Over 1 year using the app
BON Loyalty replied July 25, 2022

Good day to you Paws By Coco,

It is not only our customer support team but the whole BON staff, that works hard on delivering proper service. Thank you for trusting BON and looking forward to our fruitful cooperation!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

Edited December 6, 2022

Really all Super Cady who treated me excellent 1000 points I love the app I loved the way they treated me everything super I love

Natural Systems Panama
Panama
Over 1 year using the app
BON Loyalty replied December 5, 2022

Hello,

Cady and our whole team really value your amazing review! We are striving every day to provide superior client service. 🤗

Feel free to reach out again if you have any questions about the BON Loyalty app!

Have a nice day!
Liam
BON team

August 2, 2022

BON Loyalty Rewards is a great app with great customer support. It was very easy to set up and customize to match our store theme. Isaac was very helpful.

coex3d
United States
Over 1 year using the app
BON Loyalty replied August 8, 2022

Dear Josh from coex3d

Thank you so so much for giving us an opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

Best regards,
Liam
BON Team

July 8, 2022

I've recently installed this app for my business and it is absolutely amazing!! Anna and Emile are so helpful every time I open the app and they are always there to answer any questions I may have! I am so glad I added this app to my business and cannot wait to continue using it in the future! Thank you!

JaeCosmosCo🪐
United States
Over 1 year using the app
BON Loyalty replied July 11, 2022

Hello to you guys, JaeCosmosCo team,

Thank you so much for sharing your love in such a wonderful review! Clients like you make us believe in what we do and motivate us for further accomplishments so much! Emile and Anna are extremely happy that you have chosen us to accompany you and your starry business 🪐

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

April 4, 2022

This Loyalty Rewards and Referral App is hands down the most effective and easy to setup App. The features including customisation are extensive and the Help from Emile was outstanding. Knowledgable and friendly too. Couldn't ask for more.

Scintera Pty Ltd
Australia
Over 1 year using the app
BON Loyalty replied April 5, 2022

Dear Scintera Pty Ltd

On behalf of our support team, I would like to express my gratitude for your awesome feedback. Emile was so happy reading your lovely compliment. We are lucky to have a customer like you as you are our incentive to make BON to become better.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Mia
BON team.

April 11, 2023

Just downloaded but based on Genie's customer service & app cost structure, I'll be sticking around!

The Smell of Fear
United States
Over 1 year using the app
BON Loyalty replied April 12, 2023

Hi The Smell of Fear team,

We are so glad that Genie have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

March 20, 2023

Very easy to set up and use. I did have questions, and the chat was immediately helpful. I highly recommend this app for your rewards program.

Bliss Artisan
United States
Over 1 year using the app
BON Loyalty replied March 20, 2023

Hello, You made our day with your trust in our app and your awesome review! <3 Our team is all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team