Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

May 23, 2022

Amazing app and incredibly user friendly! Emile, with customer support, was outstanding! Can't wait to see how this app will help make my store successful!

pretty little things
United States
Over 1 year using the app
BON Loyalty replied May 24, 2022

Greetings pretty little things 🙌

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Emile told us that your store has a fantastic layout. We also can't wait to see your customers' reactions to the program.

If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

Edited November 22, 2023

The support is excellent and one of the best I have seen. Maxxie in particular was super responsive and helpful.

On Demand UBC
Canada
Over 1 year using the app
BON Loyalty replied August 10, 2022

Hi there,

You don't know how happy we are every time we come across positive reviews on our service; Daisy and my team want to reach out to say thank you so much for your amazing feedback!

We wish that your store will have more and more loyal customers, and hope that the Loyalty program can play an important part in it.

Please reach out if you have any questions, we’d love to chat with you!

Best regards,
Liam
BON team

December 22, 2021

Already installed and tested, not used in store yet -planning.the service is very good, and the function can meet our needs
Thanks Emile

Ampow
Hong Kong SAR
Over 1 year using the app
BON Loyalty replied December 22, 2021

Hi Ampow,

We are so delighted that you're loving our app and customer support! Emile couldn't be happier to read your kind words^^ We're always here to help you set up BON in your store! Your satisfaction is always our pride and joy!

If you need any further support, just chat with us or email us at help@bonloyalty.com.

Best regards
Mia
BON Team.

October 19, 2023

Great app if you are looking for loyalty program. Free plan is better than other plans.

FreshChefs
Canada
Over 1 year using the app
BON Loyalty replied October 23, 2023

Dear FreshChefs,

We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us.

Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏
Liam
BON team

June 16, 2022

Anna and the BON team are awesome! Highly recommend so far everything is as good as it sounds. It's easy to setup!

Cherry Vibes
Costa Rica
Over 1 year using the app
BON Loyalty replied June 17, 2022

Hi Cherry Vibes,

We are so glad that our team, especially Anna has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

February 25, 2022

Great app, Emile our support person is an amazing help! assisting with setting up the shop every step of the way!

Erabella Hair UK
United Kingdom
Over 1 year using the app
BON Loyalty replied February 25, 2022

Good day to you Erabella Hair UK,

Awwww 😊 thanks a million for your amazing review on us! Your warm words are a powerful boost for Emile and our team to provide you with fast and quality service. You've made our Friday so much more enjoyable! Being able to assist you in your business is the highest prize for us ❤️

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

April 20, 2022

I am so happy to give a smaller brand a chance. It has everything I need with no fee. Emile was really helpful in getting me set up! I can't wait to dive in more and see what I can do in BON!

The Snoozzze Box
United States
Over 1 year using the app
BON Loyalty replied April 20, 2022

Hi The Snoozzze Box,

Thank you very much for such awesome feedback about BON! We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and enjoy your experience with it. Special thanks from Emile too:)

Don't hesitate to contact us via chat or email at help@bonloyalty.com when you need help. We're more than happy to assist you!

All the best,
Mia
BON Team

June 1, 2022

Daisy has been super helpful! I’m excited to get this going and she has been amazing with my questions

johnnyvvco
United States
About 1 year using the app
BON Loyalty replied June 2, 2022

Dear johnnyvvco

Thank you so much for this amazing review😋. I'm delighted to hear our app's service was provided in a timely manner. Our support team and Daisy are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

August 3, 2022

The best loyalty and referral app I've used so far. Works smoothly and is easy to customize. Looking forward to doing business together.

ROK HOPR
United States
About 1 year using the app
BON Loyalty replied August 8, 2022

Hi ROK HOPR

Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly! Also, We're so delighted to know that BON has become a part of your store ^^

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

Edited November 2, 2021

I used this app to attract more customer using Loyalty program. I really like how it does. The support is awesome. Especially Tracy who is eager to help me always. Fixing my issue. Also hear for your any feedback or suggestion. They are new but always willing to listen everything and trying to sharpen their app. Recommended app for your valuable store.

KOA Store
India
About 1 year using the app
BON Loyalty replied November 2, 2021

Hi KOA Store,

Thank you so much for leaving us a wonderful review! Tracy was so excited to read this. Your precious feedback motivates Tracy and our back office team to keep on improving the app and develop better features for our customers!

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,

Mia
BON team