Reviews (1,728)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

June 13, 2022

I absolutely love this app! Works great for my website check it out www.perfectlyuniqueboutique.com

Perfectly Unique Boutique
United States
About 1 year using the app
BON Loyalty replied June 14, 2022

Hi Perfectly Unique Boutique,

Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us! We were very pleased to read your amazing review.
We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

December 14, 2021

很不错的插件,成功的解决了客户积分的问题,里边有很多种积分方式可以选择,也可以设置不同的语言,这一点让我非常意外,值得提出的是他们客服的反应速度也是非常快,回答也很专业,不管你用什么语言提问,客服都会使用你的语言进行回复,非常好

RAIKOU-SHOP
Germany
About 1 year using the app
BON Loyalty replied December 15, 2021

你好 RAIKOU-SHOP,

我们很高兴我们的团队能够及时为您提供支持。非常感谢您给我们留下如此精彩的评论!我们将不懈努力改进我们的应用程序,使其完全满足您的业务需求。
如果您有任何进一步的要求,请通过我们的实时聊天与我们联系或发送电子邮件至 help@bonloyalty.com。我们随时准备为您服务!

一切顺利,
Mia
邦团队。

May 3, 2022

Like what I see so far easy has a nice look excited to see how customers will interact with the new app

BEBLBU
United States
About 1 year using the app
BON Loyalty replied May 4, 2022

Greetings BEBLBU 🤗

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! With your trust and support, we will certainly work harder to improve our app in the future.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

August 10, 2022

The interface is really lovely and easy to set up. And the customer service is prompt and really helpful. Thanks to Cara's help:)

HypeIndaHouse
Hong Kong SAR
About 1 year using the app
BON Loyalty replied August 10, 2022

Dear Elvin and HypeIndaHouse team,

Hope you're having a Happy Week, as you've made ours so much better 😊 Our whole team and Cara would like to express our gratitude for your feedback - such words are very supportive and motivate us 💙

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Liam
BON Team

July 17, 2023

I enjoyed interacting with Genie, who displayed exceptional professionalism and efficiency while addressing my concerns. Her customer service skills are top-notch.

Despite using Chinese as my primary language, Genie had no difficulty understanding my needs and assisting me promptly. I found her approach thoughtful, considerate and well-tuned to my requirements.

I look forward to interacting with your team again in the future.

LEMOI-PEAU
Hong Kong SAR
About 1 year using the app
BON Loyalty replied July 24, 2023

Your review made our day! We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using the BON app and found Genie's assistance so useful. We couldn’t create this loyalty program without great customers like you!
hanks for choosing us, we can’t wait to help you again!
Liam
BON team

Edited February 20, 2023

One of the most valuable app for rewards & loyalty point that existing in shopify currently. Lots of useful feature with great customer support. Thanks a lot to Emile & Cara for their quick respond & understanding to what I was trying to achieve using this app.

Bob Rock
Malaysia
About 1 year using the app
BON Loyalty replied November 1, 2022

Good day to you Bob Rock,

Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Emile are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

October 12, 2021

If you are looking for a loyalty reward program , look no more. This app is absolutely amazing for your store. Bon Loyalty has everything you need to give rewards to your most loyal customers. I am so happy that i found it. Sunny was amazing and help me with a few questions I had. She was so patient, attentive and offered suggestions. She even answered my questions off her business hours. Went over and beyond to assist me. The customer service experience surpassed my expectations. Very happy. Jessica with Flourishing Moss

Flourishing Moss
United States
About 1 year using the app
BON Loyalty replied October 12, 2021

Hi Jessica,

Thank you so much for leaving us a wonderful review! Yes, we all agree that Sunny is great. Your precious feedback motivates us to keep on improving the app and develop better features for our customers!

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,
Tracy
BON team

November 10, 2022

Great and easy to use app. Excellent customer support - all requests are implemented immediately. I would recommend.

Verified by Future
Slovakia
About 1 year using the app
BON Loyalty replied November 10, 2022

Hi Verified by Future,

Thank you for a lovely review 💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers.
Our Support team will be delighted to see your praise!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

Edited July 30, 2022

I just started to use it and so far so good. Support team is super helpful and very fast. I like it’s useful features so far.

PAPUCHH FOOTWEAR
Canada
About 1 year using the app
BON Loyalty replied August 1, 2022

Happy Monday PAPUCHH FOOTWEAR!

We are just back to work and your amazing feedback truly lights up our day:) I'm delighted to hear our app's features and service were provided in a timely manner. Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team

November 16, 2021

This app & the developer are top-notch. Fast & thorough customer service. Their team provide support beyond expectations. There were a few small integration issues with my custom theme and they made all the necessary adjustments very quickly. I recommend it 100%.

Cara Valley
United States
About 1 year using the app
BON Loyalty replied November 17, 2021

Hi Cara Valley,

We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.